folk is the next-generation CRM: a collaborative workspace for all your team's relationships. ⚙️ Centralize all your contacts in one place. 🗂 Organize your contacts into groups and build actionable views. ⚡️ Activate your contacts as a team.
Wow, well done, team! You all did some incredible work in a space that has SO many pain points for many businesses. I am excited to track you all as you progress - amazing job and congratulations on the launch!
@saiftheboss7 thank you for the kind message. Hope one day you'll use it !
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Super cool! Playing with it and have a few questions.
1. Security. I can’t find anything about data security. The tool really seems to shine when connecting up years of emails but what exactly can your team say in terms of data storage and security? I’m assuming you’re not end to end or you’d say so. Can you tell me about how you keep tons of sensitive data safe? Can your team see my data?
2. Apps. iPhone app? Mac app? In the future? iPhone feels critical for quick notes after work calls on the go.
@devon_meadows Hi, let me give you some answers to your questions:
1. We are currently not end-2-end encrypted. We’re looking into it though to try to make folk as secure as possible. We respect current security standards, encrypt our databases and go through security audits at least once a year. These audits are requested and validated by Gmail teams so they trust us with storing your data.
2. Apps are definitely on the roadmap: iPhone, desktop and let’s not forget Android.
Hope you’re enjoying the product.
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I was brought to folk thanks to the whitepaper written by Thibaud about the different types of CRM systems.
Folk is really a *Contact* Relationship Management system.
The early adopter experience has been very good so far through a mix of direct interactions, efficient built-in app information notification & quick to answer survey.
Special kudos to Julie :-)
I have adopted folk in no time and onboarded our start-up studio team. The tool is versatile & easy to use.
I just miss the integration with Outlook to become a long term, loyal and advocate user. I would hate to have to search for and migrate to another tool as folk really does the job.
@georges_theys Thank you so much George for the unfailing support! We value your advice so much to keep building folk
Be sure the integration with Outlook will come
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Neat, but it needs one thing: the ability to add an outgoing email to a contact page by bcc'ing a private folk email address (as well as adding a received email by forwarding to that email address. Take a look at the way Highrise does it. Works great.
@camchet Hi Camille, thanks so much for the feedback. Notion is built for managing generic records, we’re built to deal with contacts. The main differences are as follow:
- We’re connected to your communication sources: Connected to your emails, to your calendar events, and to any potential source of contacts like LinkedIn (through our extension) or Zoom (through our API).
- We’re dealing with people and companies: People on folk are linked to their companies, and company view consolidate the data on people.
- We help you improve your contacts data: We run deduplication and enrichment algorithm.
- We provide relationship insights: We tell you when you last discussed with someone, how many times you discussed together, and more.
- We support activating your contacts: We let you use our mail merge functionality to reach out to your contacts, at scale. We let you create reminders on your contacts. And more.
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