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Chris Messina

HelpWire - Remote support made simpler

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Raycast
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Completely free remote desktop service for quick and simple access. HelpWire offers essential remote support tools for businesses and individual professionals. Instantly access and control Windows and Mac computers for direct and timely issue resolution.

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Ed Winger
Looks amazing! Can you clarify if it allows multiple simultaneous remote sessions for team collaborations?
Yaroslav Kladko
Maker
@ed_winger Thank you for your interest! At the moment, HelpWire supports only one technician per remote session. We're constantly working to improve, so keep an eye out for future updates that may include multiple simultaneous sessions.
Richard Oakley
Good job on the launch! Is there a limit on the number of clients I can manage through the web account? Would definitely prefer the "unlimited" option ;)
Yaroslav Kladko
Maker
@rickey_oak Unlimited indeed! 🙂 You can add and manage as many clients as you need with our web account. No limits!
Keith Petri
Can the remote control feature be used for technical support across different networks, like home and office?
Yaroslav Kladko
Maker
@keithepetri Definitely! HelpWire is designed to work seamlessly across different networks, including home and office settings. This is made possible by our secure network of proxy servers, which facilitate connections between computers in various networks.
Helga York
Just explored HelpWire and I must say - the link-based session initiation is incredibly smooth. 👌 Great alternative to the more complex tools out there.
Yaroslav Kladko
Maker
@helga_york2 Thank you! Since the beginning of our development process, we've focused on perfecting the concept of link-based session initiation. Our goal was to make remote connections as simple as possible without compromising security.
Amanda Dykstra
Looks awesome!! Congrats on the launch :)
Yaroslav Kladko
Maker
@amanda_dykstra Thanks a lot! Good luck with your launch as well!
Ula Thefoo
Great job, @hello_yar HelpWire looks like just the tool to make remote support easier, giving customers an effortless experience.
Yaroslav Kladko
Maker
@footprint_calculator Thank you so much for your kind words! Our goal with HelpWire was exactly that – to minimize the barriers between the technician and the customer for a smoother experience. We're glad it resonates with you!
Alex Orlovsky
Super impressed with HelpWire! Quick question: does it support voice chat during remote sessions, or should I keep my carrier pigeon ready for backup communication? 🕊️
Yaroslav Kladko
Maker
@orlovsky Carrier pigeons do have their charm! 😄 As of now, HelpWire offers real-time text chat. We're definitely looking forward to expanding our communication functionalities, so stay tuned for more updates!
Erik Poul
Checked out HelpWire and appreciate its ease of use. It's a practical solution for remote assistance, and being free is a nice choice for a startup in this niche.
Yaroslav Kladko
Maker
@erik_poul Thank you for trying out HelpWire! Opting to start as a free service was a tough yet essential decision to quickly gain traction and gather valuable user feedback. We appreciate your support!
Congratulations to HelpWire for offering a comprehensive and free remote desktop service!
Yaroslav Kladko
Maker
@dilancelik Thank you for your kind words and support!
Pavel Shcherbakov
Congratulations on the launch! Sounds interesting!But what are the key differences from AnyDesk?
Yaroslav Kladko
Maker
@nimbusweb Thank you for your support! A standout feature of HelpWire is its quick setup and smoother remote desktop experience in our tests compared to AnyDesk. However, the best way to see the difference is to try it out yourself! 🙂
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