Electronic Team, Inc.
Innovative technologies for network communications
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Chris Messina

HelpWire - Remote support made simpler

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Raycast
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Completely free remote desktop service for quick and simple access. HelpWire offers essential remote support tools for businesses and individual professionals. Instantly access and control Windows and Mac computers for direct and timely issue resolution.

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Jackson Foster
Awesome product and glad to support a fellow Nov 15 launcher! I used to use products like this all the time when I was a consultant and needed IT support! I even tricked my family into thinking my computer was hacked one time 😂 Glad to see this seems quite secure. Congrats on the launch!
Yaroslav Kladko
Electronic Team, Inc.
Maker
@jackson_foster Thanks for your support, Jackson!
Isaac Martin Otim
Mentionitis: No more (unnecessary) tabs
Congratulations on the launch!
Yaroslav Kladko
Electronic Team, Inc.
Maker
@izakotim Thanks a lot!
Katherine Riepka
HelpWire seems very user-friendly. Are there any customization options for the client app, like branding it with our company logo and colors?
Yaroslav Kladko
Electronic Team, Inc.
Maker
@katherine_riepka As of now, the client app doesn't offer customization options, but we're certainly considering it for future updates! However, you can set up your company name and logo, as well as the technician's name and photo, to be displayed in the chat window.
Puchkov Arsen
HelpWire sounds like a great tool! 👍 Can you explain how the cross-platform support works between Windows and Mac? Are there any limitations?
Yaroslav Kladko
Electronic Team, Inc.
Maker
@puchkov_arsen Thank you, we also think it's a great tool! There are no limitations with our cross-platform support – you can connect seamlessly from Windows to macOS and vice versa, ensuring a consistent experience on both platforms.
Lisa
HelpWire's simplicity is appealing! Are there any plans to introduce multi-user support, allowing different team members to use the same account?
Yaroslav Kladko
Electronic Team, Inc.
Maker
@why_lisa "Thank you! We're glad to hear that HelpWire's simplicity appeals to you. Indeed, our team is actively working on developing multi-user support and enhanced team functionality. Stay tuned for these exciting updates!
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