crowdlytics.ai
AI-Led Conversational Surveys for Better Market Research
Start new thread
Jeff Thoben

crowdlytics.ai - AI-Led Conversational Surveys for Better Market Research

by•
Crowdlytics is a conversational survey tool. We offer AI-led conversations aimed at replacing pre-AI static surveys. Our tool has rich summarization features that can capture commonly tracked customer satisfaction metrics, as well as context and sentiment.

Add a comment

Replies

Best
Jeff Thoben
Maker
📌
Hi Product Hunt community! Our team is very excited to share our first product, conversational surveys. We offer surveys in a conversational format where AI leads and summarizes discussions to get customer feedback. We firmly believe this is a more dynamic way to get insights on your customer's experience relative to pre-AI static surveys or questionnaires. Examples include NPS or CST scores, but with deeper context and sentiment. We're a co-founding team of four (three technical and one business-side) with a lean operation seeking to get as much product feedback as possible at our current stage. We fully understand there's deep competition in this category, both from industry incumbents and disrupters (such as ourselves), however, we are committed to executing our vision and believe our team is uniquely capable of delivering. If you're in Customer Experience, Customer Success, or involved in collecting feedback from customers in another role, we want to hear from you! What better way to get feedback than to do our own market research... Demo our product here: https://www.crowdlytics.ai/launc... As a quick aside, one feature not currently advertised as we're still finalizing, is a fully integrated third-party audience (or panel) for situations where teams might want external feedback as opposed to customer feedback. This will be a game changing solution, and a true do-it-yourself, end-to-end market research capability that usually costs $75k-$150k, and typically provided by specialized research firms that source respondents and moderate focus groups on a contracted basis. Once finalized, our customers will have the capability to do ALL of that themselves seamlessly through our web-based platform. This would include the (1) sourcing and screening of respondents, (2) the actual moderation of the surveys, and (3) the summarization/insights. Thank you to everyone who takes the time to look at our product and we look forward to hearing from you!