Rafael Romano

Emily by Co-Desk - Voice AI copilot for coworking & coliving operators

Emily is the voice assistant inside Co-Desk, now in public beta. She lives on your phone and knows your workspace. Ask about today's arrivals or overdue invoices. Tell her to book a room for a member. She prepares it as a card, you tap Confirm. Voice proposes, you confirm, always two steps. Built for operators who don't sit at a desk: walking a tour, setting up an event, turning over a room. Hands busy, phone in pocket, Emily ready.

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Rafael Romano
Hi Product Hunt, I'm Rafael, technical founder of Co-Desk. We've been building pay-as-you-go management software for coworking and coliving operators for two years. Emily is the latest thing we shipped, and today she goes into public beta. The problem: operators don't sit at desks. They're walking tours, setting up events, turning over rooms, helping members. By the time they're back at a laptop to approve a booking or check today's arrivals, the moment has passed. The phone is in their pocket the whole time, but tapping through screens one-handed while holding a key in the other is its own kind of friction. Emily is the voice assistant inside Co-Desk. She lives on your phone and knows your workspace. Ask about today's arrivals or overdue invoices. Tell her to book a room or cancel a stay. She prepares the action as a card showing member, resource, time, and cost. It only commits when you tap Confirm. Three things worth flagging: 1. Voice alone never books. Emily proposes, you confirm on screen. No accidental bookings from a misheard yes. 2. She's built into Co-Desk, not bolted on. She already knows today's bookings, invoices, and arrivals because she lives inside your account. A generic chatbot has no idea what's happening in your space. 3. She stays in scope. Ask her about recipes or life advice and she'll tell you it's outside what she can help with. One sentence, no detour. Every confirmed action is logged too: who, when, from which phone. This is a public beta. Real operators are using her this week. The voice flow, the cards, the scope guards, the audit log all work in production. We're calling it beta on purpose because we're still learning what operators actually ask her to do all day. I'd love feedback from anyone who's built voice or hands-free tools, or from operators who can picture using this on their own floor. What would you ask her first? What would you not trust voice with yet? Try Co-Desk at co-desk.app. Set up your space in 30 minutes, then talk to Emily. Rafael
Bernard Lewis

The two step confirmation workflow is smart . How quickly can Emily complete common actions like room bookings or invoice lookups?

Rafael Romano

@bernard_lewis Thanks. It feels like a quick chat. Ask "any overdue invoices?" or "who's arriving today?" and the answer comes straight back, no screen to open. A booking is one sentence, then you look at the card and tap to confirm. Faster than opening a laptop and clicking around.

Still making it quicker during beta, so if it ever feels slow, I want to hear it :)

Thami Benjelloun

Does Emily work well in noisy spaces like receptions and events, or do you need a headset to get reliable input?

Rafael Romano
@thamibenjelloun Good question, and an honest one. In a normal room or while walking around, phone mic is enough, no headset needed. Heavy background noise (a busy reception mid-event, music up) is exactly the kind of edge case we're watching during beta. If it ever mishears, nothing gets booked anyway: every action waits on the confirmation card you tap, so a noisy room can cost you a retry, not a wrong booking. If you've got a loud space, I'd love to hear how it holds up for you. That's the kind of real-world data we want right now.
Mihail

the "never touches the money" Stripe Connect setup is the right call for an operator tool, keeps you clear of money-transmission licensing. one thing I'd dig into: how does the flat 2.5% pencil out when Stripe's own standard card rate is 2.9% + 30c? is the 2.5% your platform fee on top of processing, or have you got interchange-plus negotiated underneath?

Rafael Romano

@sweepbase 
The 2.5% is our platform fee on top of Stripe's standard processing. Most of our operators are in the EU, where Stripe's card rate is around 1.5%. In the US it's 2.9% + 30c.

Operator keeps their own Stripe account, we just add 2.5% via Connect. No subscription, no setup fee. And when an operator is just starting with no transactions yet, they pay nothing. We only earn when they process a payment.