Jon Thompson

Gobot - The Citymapper bot

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Marc Seitz
I've got to side with @bentossell, I use Citymapper in Berlin, London and SF and would use it everywhere if possible. The bot seems very gimmicky and slower than opening the app and picking your locations. Maybe they'll bring it to their apps. I still wonder what the right interface for bots is. Pressing a button is faster than writing text, what about speech or using native APIs like GPS etc to enhance a bot. Bots are exploding, @rickats is correct, but what is the best use case ?!
jari
OK, sorry but how is this a bot? It's just a normal step-based interface glued into some sort of fake conversational UI with buttons instead of real textual responses.
𝔏aurent 𝔇el ℜey
Citymapper is the perfect example of a product that gets value from its UX/UI. It loses value if you remove the interface.
Andrew Mutavdzija
My only quibble with the app itself is I feel like I've saved a bunch of routes or commutes that are supposed to appear on my home screen, but then they only appear there sporadically, if at all. If somehow the bot could always remember precisely the same "usual" routes in the morning and at night, I'd find it helpful!
Jordi Mon Companys
Andrew Mutavdzija
Ha! After I answered a few questions, one of the possible options was "Show me my stuff" and it listed for me exactly what I mentioned a few minutes ago I'd find useful. Kudos to Gobot and Citymapper!
Jordi Mon Companys
I like it, i'll keep testing it. CItymapper in general is the only reason I would buy a wearable (watch) after eons without one. It's interface, interaction and experience make it even more useful than it already is in any other gadget.
Guy Malachi
Bots are getting hotter and hotter. Not sure if this interface is the most efficient way of using Citymapper. Is anybody actually using it this way?
Rick Kats
talk about a bot explosion :) haha cool stuff
Spencer Schoeben
This was surprisingly fun and easy to use.
Hagit Katzenelson
I like this as a web interface, when I'm sitting at my desk and planning a trip, but I'd need to fling it to my phone eventually to "take it with me" to make it useful. That said, Citymapper is one of my all-time favorite mobile apps. It works so well and so fast, and the app's UI is really well done that I doubt I'd use this bot as the process seems slower.
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