Jason Meeks
Jason MeeksMaking vision a reality @ISMConnect

Good cross platform chat SDK for a mobile app?

We've had a pretty poor experience with our current chat SDK provider, and are looking for alternative solutions. Any feedback would help : )
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15 recommended
  1. David Michael
    David MichaelDigital Marketing executive, Contus · Written
    Contus Fly is an enterprise grade enterprise chat application API that can be used to build a standalone chat application with collaborative features. It has an SDK which can also be integrated into app backends to develop in-app chat features that dispel confusion and uncertainty in enterprise communication.
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  2. 4
    AppLozic - Chat & In-App Messaging SDK

    Chat API & messaging SDK for your mobile and web apps

    Syed Zainul Haque
    Syed Zainul HaqueAssistant Marketing Manager,Conversion B · Written
    Hey Jason! We have tried Applozic and it has been a great experience. They have great support and offer the product at an affordable price. Have a go at it for sure!
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  3. José Teixeira
    José TeixeiraCo-Founder of Cosmicode · Written
    I think Twilio can do everything that you need.
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    They are truly cross platform. Their rates https://www.twilio.com/chat/pricing
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  4. Tailored chat SDK support for all Business.
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    Heard a lot about the messaging app. So recommended for the users.
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  5. 2
    Sendbird

    The simplest chat & messaging solution for your app

    Have you tried this?
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  6. 2
    Firebase

    App success made simple by google

    roamandwander
    roamandwanderCEO, Roam & Wander · Written
    We've used Firebase for chat in multiple apps with up to several million users, and it's easy, no drama, and solid performance.
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    • Anurag Singh
      Anurag SinghMini Founder. 2 exits < $2mn. Building.

      We're building, and almost live, with a mobile app based Chat product built on Firebase Realtime DB. Firebase definitely made it super easy to build for our use case and we were super happy with having multiple solutions for a mobile app scenario covered from analytics to crashes to auth. However the most critical aspect Auth has given us a lot of trouble. Phone auth in specific, when undertaking OTP via SMS seems to block out numbers it tags as malicious - the problem with this is that more often that not its blocking numbers that are perfectly fine but have logged in too many times. This is just broken and what seems to be an optimisation for cost, is causing a whole lot of troubles during dev and for use cases where multiple logins are required.

      If someone from the firebase product team still see this page, please help solve this. This is literally the only thing making us dislike and no trust the platform/

  7. 3
    CometChat

    Add audio, video & messenger chat to your website or app

    Shivangi Shrivastava
    Shivangi ShrivastavaMarketing head at CometChat · Written
    CometChat is a great pick for chat SDK. Highly scalable & customisable: from two to a million users. It comes with ready UI with complete source code that can be modified very easily.
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  8. Benjamin Powell
    Benjamin PowellFounder Adsoup.com & Startup Infomaniac · Written
    This may be just what you're looking for!
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  9. Lynne McEachern
    Lynne McEachernCEO & Co-founder Impressed · Written
    Based on our own research, Intercom seems like the most scalable for both CS chat and sales, on-boarding, automation and integration. Although, I prefer pricing based on AMU, not on the numbers of users you have in your 'list', like Mailchimp does. Maybe that isn't possible if it is mobile and web...
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  10. Grant Fuellenbach
    Grant FuellenbachJack of all Trades, Growth Ops @ TextUs · Written
    This is a direct competitor to Intercom, only much more cost effective.
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  11. Like w most they also have a free base setup to see if it meets your reqs
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  12. Julien Roubieu
    Julien RoubieuSoftware Engineer · Written
    We tried Smooch after a bad experience with some other player too. We are using their SDKs for Android and iOS, as well as ready-to-go integrations with Slack and Front. Support of multiple channels can be a real plus for some applications.
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  13. Cross-platform MIT License. OCF ( Open Chat Framework ) is an object oriented event emitter framework for building chat applications in Javascript. OCF makes it easy to build Slack, Flowdock, Discord, Skype, Snapchat, or WhatsApp with ease. Built for iOS, Android and Web apps. The realtime server component is provided by Socket.io or PubNub or BYO. OCF is extensible and includes a plugin framework to make dropping in features simple.
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  14. Paresh Patel
    Paresh PatelCo-Founder, Abhisi Sales & Support · Written
    We have tested both and the APIs are well documented.
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    Paresh Patel
    Paresh PatelCo-Founder, Abhisi Sales & Support · Written
    I think twilio and Smooch are both good choices.
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  15. 1
    MessageBird Chat API

    Connect with your customers through different messaging apps

    Ryan Soury
    Ryan SourySoftware developer and berries forager · Written
    If you're looking for an alternative to twilio, use this.
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