Good cross platform chat SDK for a mobile app?

We've had a pretty poor experience with our current chat SDK provider, and are looking for alternative solutions. Any feedback would help : )
Jason MeeksProduct @CrowdJoyEvents · Asked

11 recommended

José TeixeiraCo-Founder of Cosmicode · Written
I think Twilio can do everything that you need.
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Johnson HorDirector of Something, Shoebox Ventures · Written
They are truly cross platform. Their rates https://www.twilio.com/chat/pricing
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2
Sendbird

The simplest chat & messaging solution for your app

Have you tried this?
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2
Firebase

App success made simple by google

roamandwanderCEO, Roam & Wander · Written
We've used Firebase for chat in multiple apps with up to several million users, and it's easy, no drama, and solid performance.
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Benjamin PowellI make, market & invest in things · Written
This may be just what you're looking for!
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Lynne McEachernCEO & Co-founder Impressed · Written
Based on our own research, Intercom seems like the most scalable for both CS chat and sales, on-boarding, automation and integration. Although, I prefer pricing based on AMU, not on the numbers of users you have in your 'list', like Mailchimp does. Maybe that isn't possible if it is mobile and web...
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1
https://snapengage.com/

Grant FuellenbachPursuitofHappiness<HappinessofPursuit · Written
This is a direct competitor to Intercom, only much more cost effective.
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Johnson HorDirector of Something, Shoebox Ventures · Written
Like w most they also have a free base setup to see if it meets your reqs
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Julien RoubieuSoftware Engineer, Selvz · Written
We tried Smooch after a bad experience with some other player too. We are using their SDKs for Android and iOS, as well as ready-to-go integrations with Slack and Front. Support of multiple channels can be a real plus for some applications.
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1
Open Chat Framework

Cross-platform MIT License. OCF ( Open Chat Framework ) is an object oriented event emitter framework for building chat applications in Javascript. OCF makes it easy to build Slack, Flowdock, Discord, Skype, Snapchat, or WhatsApp with ease. Built for iOS, Android and Web apps. The realtime server component is provided by Socket.io or PubNub or BYO. OCF is extensible and includes a plugin framework to make dropping in features simple.
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1
Abhisi Help Desk

Paresh PatelCo-Founder, Abhisi Help Desk · Written
We have tested both and the APIs are well documented.
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Paresh PatelCo-Founder, Abhisi Help Desk · Written
I think twilio and Smooch are both good choices.
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1
MessageBird Chat API

Connect with your customers through different messaging apps

Ryan SourySoftware Engineer @ zipMoney Limited AU · Written
If you're looking for an alternative to twilio, use this.
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