- I bet it must be inconvenient to shift from one tool to another. You might want to have a look at Brand24, too. We've got three different pricing plans, one of which is in the price range exactly like the one you mentioned. It does collect mentions from Reddit as well so whenever a keyword you monitor is mentioned in a subreddit, you should receive a notification about it. Speaking of a Slack integration, there's no better explanation on how it works than this video https://www.youtube.com/watch?v=-nLlGJoPjuk
A great tool that helps me understand where and how people discuss certain topics like "Alternative to [MyCompetitorName]", "How to [Solve the problem I sell a solution to]" so I can engage personally and try to convert.
Brand24 is a great app, especially if you're a business prone to any type of social media critics (like every type of business, nowadays?). It's just a much better way to know what people are saying about your brand then searching it through Google.
- Identify, match and enrich profiles and conversations using any internal or external data source. Discover a new world of engagement opportunities. Any source data monitoring and enrichment Identity matching Social media i.e. Facebook, Twitter Email News media i.e. New York Times, Forums i.e.disqus. CRM, CTI, billing or other enterprise systems Website data, marketing automation, etc Mobile apps i.e customer self service IoT i.e proximity data, smart meters Third party information vendors i.e. credit rating agencies, .. Commercial API’s such as Fedex, Google maps, Amazon, JigZaw Open data, i.e data.gov, the census bureau, weatherbase, ..