Tarik Kurspahic
Tarik KurspahicEVP Technology digi.me | CTO TeamData

What's the best tool for an internal company knowledge base?

Want to get multiple departments on the same page with regards to definitions, current product capabilities, feature roadmap & marketing and sales collateral
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13 recommended
  1. 13
    Slite

    The note app for teams

    Jonathan Costet
    Jonathan Costet3Marketing & Content Manager · Written
    Slite is a note app for teams. Slite lets you create, collaborate and access all of your team's content with ease. It's organized in channels (like Slack) which makes it great to store all of your team's knowledge and find what you are looking for in a flash. Highly recommend it!
    CommentsShare
    • Benjamin Pipat
      Benjamin PipatCTO @ Seelk

      We've been using Slite for a few months and it finally solved our long research for the perfect knowledge sharing app :)

      The adoption by our team was impressive, and Slite makes our knowledge management a breeze

      Comments (2)
    • Luc Chaissac
      Luc ChaissacDesigner

      We've been using Slite for few months, and we can't be more happy. Best benefit is that it's a perfect way to improve transparency inside our team and to onboard new teammates!

      Comments (2)
  2. 4
    Intercom Educate

    What a knowledge base should be–personal and intelligent

    Jake Crump
    Jake Crump5Community Team with Product Hunt · Written
    Like Ben said, we just recently started using Intercom Educate. I love it! It's super easy to get articles up as well as keep an eye on how they're performing. To check out an example of it, be sure to have a look at our new help center! https://help.producthunt.com/
    CommentsShare
    Jeroen Corthout ☕
    Jeroen Corthout ☕6Co-Founder Salesflare · Written
    Go for the real thing. You won't regret it. I wrote a post here about what makes the Intercom product so great: https://blog.salesflare.com/how-...
    CommentsShare
    We've just started using Intercom Educate and have to say its 🔥
    CommentsShare
  3. 9
    Nuclino

    The easy knowledge base for teams

    Jonathan Kienzle
    Jonathan KienzleCo-Founder & CTO at Nuclino · Edited
    Jonathan Kienzle made this product
    Nuclino is a great knowledge base for teams who want something fast and easy to use. Also works great for non-techies, which is especially important for interdisciplinary teams!
    CommentsShare
    It's a flexible knowledge base tool which is great for collaboration across teams and departments. You can collaborate in documents in real time, tag your team members, and structure the data visually. It also offers a free plan if you want to take it for a spin.
    CommentsShare
    • Philipp Seybold
      Philipp SeyboldCo-Founder & CEO @ combyne

      Excellent product which is on the right track. In my view the pricing is too high for this stage with 5 Euro/user/ month. G Suite costs 4 euro for it's vast service portfolio. For us a price point at 1 or 2 Euro would feel comfortable.

    • Nuclino definitely deserves to be as popular as Slack and Trello. Like Slack and Trello, Nuclino focuses on one task and does a brilliant job at it. I really hope this stays actively maintained!

      Comments (1)
  4. Hoan Do
    Hoan DoUX Designer, PPCLINK MOBILE · Written
    It's very powerful tool from Atlassian!
    CommentsShare
  5. Essekia Paul
    Essekia PaulBuilder of WordPress products · Written
    Essekia Paul made this product
    Super easy to setup. Powerful search, access control and cool design. Integrates with thousands of WordPress plugins. Unlimited users for $39 / yr.
    CommentsShare
  6. Murali S
    Murali SSr. Manager Digital Marketing · Written
    Super and easy tool to customize and setup your internal knowledge base in couple of minutes. You will also get a powerful team management which is great for collaboration across teams and departments to grant access rights at article level or category level. It is seamlessly organised and logical, fast and easy to use, track the content changes.
    CommentsShare
    Saravana Kumar
    Saravana KumarFounder: Document360 + 3 other products · Written
    You need to be clear on your requirements there is a difference between "Internal Knowledge Base" and "Internal Collaboration Tool". They both have different use cases and useful in different ways. "Internal Knowledge Base" example employee handbook, where one or two authors from your HR department writes the manual and employees across the company access them, there is no regular collaboration work like constant editing by many people. Document360 (https://document360.io) is a good candidate for this. Whereas on "Internal Collaboration Tool" it's like a Wiki ex: Developer Agile Sprint documents, where all the developers constantly add/remove/modify articles. Google Docs, JIRA/Confluence etc are good candidates for this.
    CommentsShare
  7. Kelly Kuhn-Wallace
    Kelly Kuhn-Wallace🎯Strategist for Hire · Written
    (This doesn't address your entire need, but can be a huge help.) For sales collateral and any "must-know" sales info, I recommend App Data Room. It's the only solution I've found that gives sales the flexibility they need to customize presentations, makes it simple to send follow-up decks, and allows for easy updates of files by marketing. Love this thing.
    CommentsShare
  8. Hoan Do
    Hoan DoUX Designer, PPCLINK MOBILE · Written
    We are using it and maybe it's the best one out there.
    CommentsShare
  9. 1
    Quip 3.0

    Work with people, not files. Now with spreadsheets.

    Emily Hodgins
    Emily Hodgins6Operations @ Product Hunt · Written
    Quip is a great internal tool for sharing documents with the whole team. You can create folders for sales collateral, definitions, roadmaps, internal policies - really anything you need - and then invite the team to view, comment and edit. You can also keep private files or just share with the relevant team / department. Highly recommend.
    CommentsShare
    • Matt Pliszka
      Matt Pliszkaresearching SaaS software @ pickSaaS.com

      Quip enhances the idea of Google Docs with more advanced collaboration functions which is great if you are looking for one place to work and communicate with your team on documents.

  10. Excited about this one: Spoke is a smart service desk that intelligently routes or instantly resolves requests and issues throughout the company on chat, SMS, email and web. The platform handles repetitive requests autonomously and catalogs company knowledge, serving as a trusted extended member of your team.
    CommentsShare
  11. 1
    Memo.AI

    The wiki that's always up-to-date

    Mircea Pașoi
    Mircea Pașoi3Co-founder Memo.AI · Written
    Mircea Pașoi made this product
    I'm biased... but I think Memo is great for technical teams (works great for code snippets, technical documentation, meeting notes, etc.) and is deeply integrated with Slack. Here's some information on how it compares with traditional tools (Evernote, Confluence, Github Wiki and Slack Posts): https://memo.ai/compare
    CommentsShare
  12. 1
    BoostHQ

    Organizational Knowledge Sharing Platform

    Ehsan Memari
    Ehsan MemariMarketing Director · Written
    Ehsan Memari made this product
    I highly recommend BoostHQ, Simple and intuitive UI. You easily can create a knowledge base of all your content. Sharing, Organization and content retrieval are strength of BoostHQ. Platform comes with a 14 -day FREE trial.
    CommentsShare
    • Ehsan Memari
      Ehsan MemariMarketing Director

      BoostHQ could be used as a single online platform for all the files/videos or links of a team or organization.

  13. 1
    Guru

    Your team's collective knowledge, everywhere you need it

    Justin Grenier
    Justin GrenierDirector of Client Services, Articulate · Written
    Guru comes highly recommended from a group of Support professionals in my network. We're not using it yet, but it's on my list to evaluate!
    CommentsShare