Tarik Kurspahic
Tarik KurspahicCTO digi.me | Tech, Product, Marketing

What's the best tool for an internal company knowledge base?

Want to get multiple departments on the same page with regards to definitions, current product capabilities, feature roadmap & marketing and sales collateral
30 recommended
  1. 53
    Taskade 3.0

    All-in-one collaboration. Chat, organize, get things done!

    Roger Lu
    Roger LuProduct Manager at TripAdvisor · Written
    Highly recommend this collaborative outlining tool if you like creating documents in structured format with infinite hierarchy. Lot of example use cases on their templates page too www.taskade.com/templates
  2. 56

    One combined workspace. All of your team documentation.

    Jonathan Costet
    Jonathan CostetHead of Marketing · Written
    Slite is a note app for teams. Slite lets you create, collaborate and access all of your team's content with ease. It's organized in channels (like Slack) which makes it great to store all of your team's knowledge and find what you are looking for in a flash. Highly recommend it!
    it is worth trying.
  3. 44

    Part knowledge base, part collaboration space 🧠

    Jonathan Kienzle
    Jonathan KienzleCo-Founder & CTO at Nuclino · Edited
    Jonathan Kienzle made this product
    Nuclino is a great knowledge base for teams who want something fast and easy to use. Also works great for non-techies, which is especially important for interdisciplinary teams!
    It's a flexible knowledge base tool which is great for collaboration across teams and departments. You can collaborate in documents in real time, tag your team members, and structure the data visually. It also offers a free plan if you want to take it for a spin.
    Shamit Khemka
    Shamit KhemkaM.D. - SynapseIndia · Written
    I've long been using Nuclino as a knowledge database.
  4. 24
    Notion Beta

    An expressive and collaborative document editor

    Alexander Isora 🦄
    Alexander Isora 🦄CEO @ Unicorn Platform, website builder · Written
    Pros: 1) Extremely flexible yet simple. 2) Notion drastically improved the UX of a "note app". It's a pleasure to use! 3) Unlimited folders nesting. 4) Little features such as reminders or comments make just happy. Cons: 1) Non-native internet dependent mobile app. I can't quickly drop a note in Notion, there is always a barrier of a few seconds. Sometimes it's not loaded because of poor Internet connection.
    Irenge Kazonza
    Irenge KazonzaEntrepreneur and digital marketer. · Written
    Like the flexibility in this app. You can almost use it to anything.
    Love, love, love Notion. It's really a no brainer for us.
  5. 22
    An all-new Intercom

    A bold aesthetic. Simplified navigation. Faster workflows.

    Jake Crump
    Jake CrumpHead of Product Ops at Product Hunt · Written
    Like Ben said, we just recently started using Intercom Educate. I love it! It's super easy to get articles up as well as keep an eye on how they're performing. To check out an example of it, be sure to have a look at our new help center! https://help.producthunt.com/
    Jeroen Corthout ☕
    Jeroen Corthout ☕Co-Founder Salesflare · Written
    Go for the real thing. You won't regret it. I wrote a post here about what makes the Intercom product so great: https://blog.salesflare.com/how-...
    Ben Tossell
    Ben TossellNo-coder 👉 Makerpad.co · Written
    We've just started using Intercom Educate and have to say its 🔥
  6. 12

    Multi-channel and easy-to-use customer service software.

    LiveAgent offers a free knowledge base https://www.liveagent.com/free-k... You can write useful content with the built-in WYSIWYG editor. Except of knowledge base, LiveAgent provides a wide variety of different ticketing help desk features. LiveAgent connects you with all your customers via emails, chats, calls, and social media.
  7. 10
    ProProfs Knowledge Base
    Kamy Anderson
    Kamy AndersonKamy Anderson is an ed-tech enthusiast · Written
    Create a knowledge base in minutes
    Brayn Wills
    Brayn WillsKnowledge Base Manager · Written
    We’ve been using ProProfs Knowledge Base software for quite some time now, and I would say it is the best software to create an internal company knowledge base. It’s got a variety of features that allow you to write, edit and publish content easily.
    Manish Chauhan
    Manish ChauhanI am associate director-Marketing · Written
    I was looking for a help center for our clients so that most of their day to day questions can be answered there and they do not need to call our team again and again. We tested multiple products and found proprofs easy to use and easy to manage.
  8. 6

    Create interactive step-by-step guides

    David Rostan
    David RostanStonly - Cofounder + Marketing & Sales · Written
    Stonly has been Product Hunt product of the day TWO TIMES! It was a product of the month and one of the top 20 products of the year in 2019. It gained so many fans and customers because it is the only knowledge base system that is interactive, instead of static. It is not just a place to stick your documents - it makes them work!
  9. 6
    Confluence 2.0

    An open and shared team workspace

    Hoan Do
    Hoan DoUX Designer, PPCLINK MOBILE · Written
    It's very powerful tool from Atlassian!
    Azzen Abidi
    Azzen AbidiDeveloper Advocate · Written
    I would recommend confluence: easy to use, secure and integrates well with fellow products from atlassian. You can easily track and update your docs in different folders called space or add new pages in section. You also have a blog to share wide company news.
    Yeah, it's great if you love wikis that can't share anything publicly and are built by unicorn companies for other unicorn companies. But hey, it integrates with Jira!
  10. 5
    Helpjuice Swifty

    Provide support to 2x more customers

    Emil Hajric made this product
    Amazing search, no training required, great analytics - it's the perfect knowledge base. Ditch Sharepoint/Google Drive, and move to Helpjuice
  11. 3
    Notion Beta

    An expressive and collaborative document editor

    It's got to be notion- so flexible
  12. 2
    Helpie Wiki
    Essekia Paul
    Essekia PaulBuilder of WordPress products · Written
    Essekia Paul made this product
    Super easy to setup. Powerful search, access control and cool design. Integrates with thousands of WordPress plugins. Unlimited users for $39 / yr.
  13. 2
    Unit Converter
    Peter Dox
    Peter DoxI am peter & I am blogger. · Written
    this is the best resource of the mathematics you should try this.
  14. 2
    Archbee 2.0

    Lightweight documentation tool for software teams & products

    Dragos Bulugean
    Dragos BulugeanFounder & Developer @Archbee · Written
    Dragos Bulugean made this product
    I've built this software to give developers the best UX they can get when writing documentation for their software. Archbee works well for knowledge base for your team and for product docs for your customers.
    Paul Nica
    Paul NicaGrowth Marketer at Archbee.io · Written
    I think Archbee would be a great fit for you. It's really fast, easy to learn and implement and it has all the needed features in order to sustain multiple departments on the same page
  15. 1
    Craft 2.0

    A collaborative platform for product creation

    Hoan Do
    Hoan DoUX Designer, PPCLINK MOBILE · Written
    We are using it and maybe it's the best one out there.
  16. 1
    Quip 3.0

    Work with people, not files. Now with spreadsheets.

    Emily Hodgins
    Emily HodginsCOO @ Product Hunt · Written
    Quip is a great internal tool for sharing documents with the whole team. You can create folders for sales collateral, definitions, roadmaps, internal policies - really anything you need - and then invite the team to view, comment and edit. You can also keep private files or just share with the relevant team / department. Highly recommend.
  17. 1

    The wiki that's always up-to-date

    Mircea Pașoi
    Mircea PașoiCo-founder Memo.AI · Written
    Mircea Pașoi made this product
    I'm biased... but I think Memo is great for technical teams (works great for code snippets, technical documentation, meeting notes, etc.) and is deeply integrated with Slack. Here's some information on how it compares with traditional tools (Evernote, Confluence, Github Wiki and Slack Posts): https://memo.ai/compare
  18. 1

    Organizational Knowledge Sharing Platform

    Ehsan Memari
    Ehsan MemariMarketing Director · Written
    Ehsan Memari made this product
    I highly recommend BoostHQ, Simple and intuitive UI. You easily can create a knowledge base of all your content. Sharing, Organization and content retrieval are strength of BoostHQ. Platform comes with a 14 -day FREE trial.
  19. 1
    Corpa 3.0

    Build & automate workflows on mobile with zero coding.

    Inam Haq made this product
    Try this one out. Everyone is the one the same platform and you can build a lot more than knowledge base. 100% mobile.
  20. 1

    Collect, manage and resolve all office chores in Slack

    Chirayu Akotiya
    Chirayu AkotiyaGrowth at Anaek Inc · Written
    They just launched a smart QnA feature that answers questions based on the internal company knowledge base. Check it here: https://www.officeamp.com/qna/