Tarik Kurspahic
Tarik KurspahicEVP Technology digi.me | CTO TeamData

What's the best tool for an internal company knowledge base?

Want to get multiple departments on the same page with regards to definitions, current product capabilities, feature roadmap & marketing and sales collateral
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27 recommended
  1. 50
    Taskade 2.0

    Create tasks, notes, and video chat, on the same page. ⚡️✏️✅

    Roger Lu
    Roger LuProduct Manager at TripAdvisor · Written
    Highly recommend this collaborative outlining tool if you like creating documents in structured format with infinite hierarchy. Lot of example use cases on their templates page too www.taskade.com/templates
    CommentsShare
  2. 55
    Slite

    One combined workspace. All of your team documentation.

    Jonathan Costet
    Jonathan Costet3Head of Marketing · Written
    Slite is a note app for teams. Slite lets you create, collaborate and access all of your team's content with ease. It's organized in channels (like Slack) which makes it great to store all of your team's knowledge and find what you are looking for in a flash. Highly recommend it!
    CommentsShare
    it is worth trying.
    CommentsShare
  3. 44
    Nuclino

    Part knowledge base, part collaboration space 🧠

    Jonathan Kienzle
    Jonathan KienzleCo-Founder & CTO at Nuclino · Edited
    Jonathan Kienzle made this product
    Nuclino is a great knowledge base for teams who want something fast and easy to use. Also works great for non-techies, which is especially important for interdisciplinary teams!
    CommentsShare
    It's a flexible knowledge base tool which is great for collaboration across teams and departments. You can collaborate in documents in real time, tag your team members, and structure the data visually. It also offers a free plan if you want to take it for a spin.
    CommentsShare
    Shamit Khemka
    Shamit KhemkaM.D. - SynapseIndia · Written
    I've long been using Nuclino as a knowledge database.
    CommentsShare
  4. Alexander Isora 🦄
    Alexander Isora 🦄Founder @ Unicorn Platform. · Written
    Pros: 1) Extremely flexible yet simple. 2) Notion drastically improved the UX of a "note app". It's a pleasure to use! 3) Unlimited folders nesting. 4) Little features such as reminders or comments make just happy. Cons: 1) Non-native internet dependent mobile app. I can't quickly drop a note in Notion, there is always a barrier of a few seconds. Sometimes it's not loaded because of poor Internet connection.
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    Irenge Kazonza
    Irenge KazonzaEntrepreneur and digital marketer. · Written
    Like the flexibility in this app. You can almost use it to anything.
    CommentsShare
    Love, love, love Notion. It's really a no brainer for us.
    CommentsShare
  5. 22
    Intercom Educate

    What a knowledge base should be–personal and intelligent

    Jake Crump
    Jake Crump5Head of Support at Product Hunt · Written
    Like Ben said, we just recently started using Intercom Educate. I love it! It's super easy to get articles up as well as keep an eye on how they're performing. To check out an example of it, be sure to have a look at our new help center! https://help.producthunt.com/
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    Jeroen Corthout ☕
    Jeroen Corthout ☕6Co-Founder Salesflare · Written
    Go for the real thing. You won't regret it. I wrote a post here about what makes the Intercom product so great: https://blog.salesflare.com/how-...
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    Ben Tossell
    Ben Tossell30No-coder 👉 Makerpad.co · Written
    We've just started using Intercom Educate and have to say its 🔥
    CommentsShare
  6. 11
    Unika.ai

    Create, Discover, Share. AI-powered knowledge management.

    Tyler Suss made this product
    Unika.ai enables knowledge sharing and insightful collaboration to help employees find critical information when they need it, reduce rework, and make better decisions. With Unika.ai you can : 1. Create - build a rich knowledge repository that houses department information, employee profiles, client information, and your most valuable assets. 2. Discover - leverage an AI-powered, "Intelligent Knowledge Assistant", to help answer questions, assist in research scenarios, or find collateral. 3. Share - launch knowledge campaigns to inform employees about active pursuits, new clients, product updates, new hires, or general company updates. AI-powered search, global security, useful analytics, and a beautiful UI that enhances user adoption. Templates available to download for free.
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  7. Hoan Do
    Hoan DoUX Designer, PPCLINK MOBILE · Written
    It's very powerful tool from Atlassian!
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    Azzen Abidi
    Azzen AbidiJunior Content Marketer · Written
    I would recommend confluence: easy to use, secure and integrates well with fellow products from atlassian. You can easily track and update your docs in different folders called space or add new pages in section. You also have a blog to share wide company news.
    CommentsShare
    Yeah, it's great if you love wikis that can't share anything publicly and are built by unicorn companies for other unicorn companies. But hey, it integrates with Jira!
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  8. 5
    Helpjuice

    Deliver 6x better customer self-service experiences.

    Emil Hajric made this product
    Amazing search, no training required, great analytics - it's the perfect knowledge base. Ditch Sharepoint/Google Drive, and move to Helpjuice
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  9. 3
    Notion 2.0

    The all-in-one workspace - notes, tasks, wikis, & databases

    It's got to be notion- so flexible
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  10. Essekia Paul
    Essekia PaulBuilder of WordPress products · Written
    Essekia Paul made this product
    Super easy to setup. Powerful search, access control and cool design. Integrates with thousands of WordPress plugins. Unlimited users for $39 / yr.
    CommentsShare
  11. Saravana Kumar
    Saravana KumarFounder: Document360 + 3 other products · Written
    You need to be clear on your requirements there is a difference between "Internal Knowledge Base" and "Internal Collaboration Tool". They both have different use cases and useful in different ways. "Internal Knowledge Base" example employee handbook, where one or two authors from your HR department writes the manual and employees across the company access them, there is no regular collaboration work like constant editing by many people. Document360 (https://document360.io) is a good candidate for this. Whereas on "Internal Collaboration Tool" it's like a Wiki ex: Developer Agile Sprint documents, where all the developers constantly add/remove/modify articles. Google Docs, JIRA/Confluence etc are good candidates for this.
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    Murali S
    Murali SSr. Manager Digital Marketing · Written
    Super and easy tool to customize and setup your internal knowledge base in couple of minutes. You will also get a powerful team management which is great for collaboration across teams and departments to grant access rights at article level or category level. It is seamlessly organised and logical, fast and easy to use, track the content changes.
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  12. Kelly Kuhn-Wallace
    Kelly Kuhn-Wallace🎯Strategist for Hire · Written
    (This doesn't address your entire need, but can be a huge help.) For sales collateral and any "must-know" sales info, I recommend App Data Room. It's the only solution I've found that gives sales the flexibility they need to customize presentations, makes it simple to send follow-up decks, and allows for easy updates of files by marketing. Love this thing.
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  13. Hoan Do
    Hoan DoUX Designer, PPCLINK MOBILE · Written
    We are using it and maybe it's the best one out there.
    CommentsShare
  14. 1
    Quip 3.0

    Work with people, not files. Now with spreadsheets.

    Emily Snowdon (née Hodgins)
    Emily Snowdon (née Hodgins)7Head Of Operations @ Product Hunt · Written
    Quip is a great internal tool for sharing documents with the whole team. You can create folders for sales collateral, definitions, roadmaps, internal policies - really anything you need - and then invite the team to view, comment and edit. You can also keep private files or just share with the relevant team / department. Highly recommend.
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  15. Ben Lang
    Ben Lang25Serial hunter · Written
    Excited about this one: Spoke is a smart service desk that intelligently routes or instantly resolves requests and issues throughout the company on chat, SMS, email and web. The platform handles repetitive requests autonomously and catalogs company knowledge, serving as a trusted extended member of your team.
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  16. 1
    Memo.AI

    The wiki that's always up-to-date

    Mircea Pașoi
    Mircea Pașoi3Co-founder Memo.AI · Written
    Mircea Pașoi made this product
    I'm biased... but I think Memo is great for technical teams (works great for code snippets, technical documentation, meeting notes, etc.) and is deeply integrated with Slack. Here's some information on how it compares with traditional tools (Evernote, Confluence, Github Wiki and Slack Posts): https://memo.ai/compare
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  17. 1
    BoostHQ

    Organizational Knowledge Sharing Platform

    Ehsan Memari
    Ehsan MemariMarketing Director · Written
    Ehsan Memari made this product
    I highly recommend BoostHQ, Simple and intuitive UI. You easily can create a knowledge base of all your content. Sharing, Organization and content retrieval are strength of BoostHQ. Platform comes with a 14 -day FREE trial.
    CommentsShare
  18. Peter Dox
    Peter DoxI am peter & I am blogger. · Written
    this is the best resource of the mathematics you should try this.
    CommentsShare
  19. 1
    Corpa 3.0

    Build & automate workflows on mobile with zero coding.

    Inam Haq made this product
    Try this one out. Everyone is the one the same platform and you can build a lot more than knowledge base. 100% mobile.
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  20. 1
    OfficeAmp

    Collect, manage and resolve all office chores in Slack

    Chirayu Akotiya
    Chirayu AkotiyaGrowth at Anaek Inc · Written
    They just launched a smart QnA feature that answers questions based on the internal company knowledge base. Check it here: https://www.officeamp.com/qna/
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