Ashish PandhiFounder,

What's the best alternative that won't break the bank?

I've seen drift, user engage, and crisp. They're either all too expensive ($400/mo+) or don't offer event driven segments.
9 recommended
  1. 13

    Premium live chat and help desk software for business.

    Daria ZabójContent designer · Written
    LiveChat is a very good alternative for Intercom. It comes with the variety e-commerce features and lets you choose from 4 pricing plans.
  2. 6
    Freshping by Freshworks

    Free forever website monitoring & status pages 🤩

    Arjun PaliathFreshchat @Freshworks · Written
    A moden way to engage with visitors and generate leads. Also enables the self support aspect with built in FAQs.
    ArunHappiness Engineer, Automattic · Written
    Freshchat is totally what you are looking for. Great pricing and incredibly powerful. It's the newest from Freshworks Inc. and packs everything for businesses of all kinds.
  3. 5
    ProProfs Live Chat Software
    Shrey GuptaProduct Growth Manager · Written
    I’ve heard a lot of people asking the same question in a different style every time. That’s probably because is an expensive chat software for support. But what if I tell you that you can find a way cheaper alternative to this and others in the market, and at the same time provide the best support experience to your customers? ProProfs Chat will offer you more features in comparison to and at the same time won’t break your bank.
    Jason GrillsCustomer & Product Growth Manager · Written
    Jason Grills made this product
    If you’re looking for a cheaper alternative to Intercom that helps you access the same or even more features at the same time, then ProProfs Chat is worth the try. It even offers a free plan that supports a variety of features and allows operators to chat without a glitch.
  4. 2

    Open source on-boarding bot for conversational apps

    Justin MitchellBuilding products @SoFriendly · Written
    Smooch + Gorgias helpdesk integration gets you pretty stinking close to intercom for no cost.
  5. 2

    Customer communication tool for support, marketing & sales

    Daniil KopilevychSaaS Growth Marketer · Written
    Daniil Kopilevych made this product
    HelpCrunch is the best Intercom alternative offering all the features and starting at just $15/mo
  6. 1

    Live chat, lets you talk to visitors on your website

    adam trattCEO, Haiku Deck · Written
    I know Intercom is more than just chat, but for our needs we found Zopim (by Zendesk) got the job done and was better in some regards for what we were looking for.
  7. 1
    Growth Bot 🤖

    Coaches startups on growing their business through feedback

    Ben NovakFounded 3 startups, sold 1. · Written
    Ben Novak made this product
    If you're not about talking to your users but just getting feedback and research them individually with automation then Gotcha is for you. We don't wanted the chat interface but everything else, so this is Gotcha.
  8. 1
    An all-new Intercom

    A bold aesthetic. Simplified navigation. Faster workflows.

    Jeroen Corthout ☕Co-Founder Salesflare · Written
    Go for the real thing. You won't regret it. I wrote a post here about what makes the Intercom product so great:
  9. 1
    Crisp 2.0

    All-in-one solution to communicate with your customers

    Fair Pricing, great customer service and perfect features, what else ?