Ashish PandhiFounder,

What's the best alternative that won't break the bank?

I've seen drift, user engage, and crisp. They're either all too expensive ($400/mo+) or don't offer event driven segments.
Your recommendation
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5 recommended
  1. 6

    Catch 'em all. Keep 'em all.

    Arjun PaliathFreshchat @Freshworks · Written
    A moden way to engage with visitors and generate leads. Also enables the self support aspect with built in FAQs.
    Arun Sathiya4Happiness Engineer, Automattic · Written
    Freshchat is totally what you are looking for. Great pricing and incredibly powerful. It's the newest from Freshworks Inc. and packs everything for businesses of all kinds.
  2. Justin Mitchell9Launching a VR design tool at · Written
    Smooch + Gorgias helpdesk integration gets you pretty stinking close to intercom for no cost.
  3. 1

    Live chat, lets you talk to visitors on your website

    adam trattCEO, Haiku Deck · Written
    I know Intercom is more than just chat, but for our needs we found Zopim (by Zendesk) got the job done and was better in some regards for what we were looking for.
  4. 1

    User-centric analytics & triggers, driven by micro-surveys

    Ben NovakFounded 3 startups, sold 1. · Written
    Ben Novak made this product
    If you're not about talking to your users but just getting feedback and research them individually with automation then Gotcha is for you. We don't wanted the chat interface but everything else, so this is Gotcha.
  5. 1

    Communicate personally with every single customer.

    Jeroen Corthout ☕3Co-Founder Salesflare · Written
    Go for the real thing. You won't regret it. I wrote a post here about what makes the Intercom product so great: