- Kuba Rogalski made this productCustomer feedback can be collected and managed in different ways, and I think social listening is an interesting alternative. It can be a more credible source of customer insights than any other study, like focus groups or surveys as people share information about their preferences or opinions on products and services voluntarily. Thus, they are honest in their views published on their social media profiles.It's not just an online marketing tool but a perfect platform for getting feedback.
- Baptiste made this productAll in one, segmented, relevant feedback system that product actionable results.Baptiste made this productAll in one, segmented, relevant feedback system that produces actionable results.
- Measure and boost customer happiness. Take a modern approach to customer feedback management. Get off-the-charts response rates with customizable NPS, CSAT & CES microsurveys Ask the right question in the right channel: survey via Email, In-app, Mobile, SMS and Intercom Messenger Real-time, automated measure of customer sentiment Monitor customer journey touchpoints Align your entire company around customer happiness. Improve customer experience Never miss a trend Increase retention and referrals Prioritize feature roadmap Follow up with customers
- All in one software for collecting customer feedback across all the digital platforms. Diversified pricing - there's a free plan perfect for smaller projects and evaluation (up to 50 responses) and you can buy the package of 500 extra responses for $39. Payed plans starts $169 monthly. Don't miss The Startup Program which is a great deal for early stage companies.
- Karthik K made this product- Extremely simple to use. - Powerful backend for admins to manage multiple buckets. - Ability to maintain private buckets for paid customers. - Available on-premise for enterprise customers. - Used by banking customers in EU.
- Basically a feedback board software. Very easy to set up: log in, create a project, and send the link to your customers. They will leave their feedback and give likes for the ideas of others they like the most. You can also use it as a 'roadmap prioritizer': just create a board with your roadmap features and let your clients vote for them to see which ones are the most popular.
- Customer feedback can be collected across multiple channels. You can collect it directly from the customers through email or via social media through pop-up surveys, web polls, and on-site surveys. ProProfs Survey Maker is a comprehensive survey tool that has helped me collect valuable customer insights and feedback.ProProfs Survey Maker is the customer feedback collection platform you are looking for. It allows you to create and send customer feedback forms easily. Using the advanced reporting features you can not only analyze the response you receive but also feed them into your CRM with the integrations egrations it offers.