Alan WilliamsGraduate Student

What is the best customer feedback system?

I am trying to become a certified B Corp and would like this software to both increase my B Corp score, as well as get feedback from my customers.
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29 recommended
  1. 38
    BRAND24

    A powerful, award-winning app for media monitoring 🚀

    Kuba RogalskiContent Writer at LiveChat · Written
    Kuba Rogalski made this product
    Customer feedback can be collected and managed in different ways, and I think social listening is an interesting alternative. It can be a more credible source of customer insights than any other study, like focus groups or surveys as people share information about their preferences or opinions on products and services voluntarily. Thus, they are honest in their views published on their social media profiles.
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    Shamit KhemkaM.D. - SynapseIndia · Written
    It's not just an online marketing tool but a perfect platform for getting feedback.
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    Shamit KhemkaM.D. - SynapseIndia · Written
    It empowers your business team to see what people are saying online about your business. The tool gives you instant access to mentions about your brand across the web, from social networks to influential publishers.
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  2. 25
    Feedier - Feedback management platform

    Understand and improve your end-users’ experience.

    BaptisteCo-Founder of Feedier -- 🇫🇷 Entrepreneur · Written
    Baptiste made this product
    All in one, segmented, relevant feedback system that product actionable results.
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    BaptisteCo-Founder of Feedier -- 🇫🇷 Entrepreneur · Written
    Baptiste made this product
    All in one, segmented, relevant feedback system that produces actionable results.
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    BaptisteCo-Founder of Feedier -- 🇫🇷 Entrepreneur · Written
    Baptiste made this product
    All in one, segmented, relevant feedback system that produces actionable results.
    CommentsShare
  3. 26
    Emojicom 🤙

    Collect feedback for your site with emojis

    MarkFrontend developer at Typeform · Written
    Mark made this product
    Emojicom lets you collect feedback easily with the use of emojis.
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  4. 14
    Flawless Feedback

    Leave feedback on iOS apps in a moment 📣

    ValiaAll Problem Solver at FlawlessApp.io · Written
    Valia made this product
    Not exactly customer feedback, but this free tool will help you to leave and collect feedback on your iOS app. 👌 I would love to know any comments or thoughts. 🙌
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  5. Jon Maximus made this product
    FeetPort is one of best tool to get feedback from customers on their door step. You can get audio, video & emoji based text feedback with digital signature for authentications
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  6. 6
    askneo

    Deliver personal customer service through texting

    Cole Kemmerer made this product
    Try askneo.io. It helps you build a personal relationship with customers using text message. So customers can text you feedback anytime. It's super simple and brings a personal touch :) They are launching today Tuesday 7/21 on PH and they have a pretty sick offer!!! https://www.producthunt.com/post...
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  7. 4
    Wootric

    Net Promoter Score platform for boosting customer happiness

    Measure and boost customer happiness. Take a modern approach to customer feedback management. Get off-the-charts response rates with customizable NPS, CSAT & CES microsurveys Ask the right question in the right channel: survey via Email, In-app, Mobile, SMS and Intercom Messenger Real-time, automated measure of customer sentiment Monitor customer journey touchpoints Align your entire company around customer happiness. Improve customer experience Never miss a trend Increase retention and referrals Prioritize feature roadmap Follow up with customers
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  8. 3
    SatisMeter

    Collect user feedback from web apps. Simple and customizable

    Usefull to have NPS. powerful integration with segment & intercom
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  9. John AbabsehEpiphany Enthusiast · Written
    This is a great tool for customer feedback!
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  10. 6
    Survicate 2.0

    The fastest way to collect feedback from customers

    Marta KaczmarekCommunity & PR Manager · Written
    All in one software for collecting customer feedback across all the digital platforms. Diversified pricing - there's a free plan perfect for smaller projects and evaluation (up to 50 responses) and you can buy the package of 500 extra responses for $39. Payed plans starts $169 monthly. Don't miss The Startup Program which is a great deal for early stage companies.
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  11. Karthik KamalakannanFounder of Hellonext.co · Written
    Karthik Kamalakannan made this product
    - Extremely simple to use. - Powerful backend for admins to manage multiple buckets. - Ability to maintain private buckets for paid customers. - Available on-premise for enterprise customers. - Used by banking customers in EU.
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  12. 2
    Pendo

    Product Analytics, NPS & User Onboarding

    Jon FalkerDir. of Marketing @ Prime Data Centers · Written
    Pendo goes beyond just feedback. It helps guide your users in order to deepen engagement and smooth your onboarding process.
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  13. Angela WhiteProduct Analyst at ProProfs · Written
    Customer feedback can be collected across multiple channels. You can collect it directly from the customers through email or via social media through pop-up surveys, web polls, and on-site surveys. ProProfs Survey Maker is a comprehensive survey tool that has helped me collect valuable customer insights and feedback.
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    Angela WhiteProduct Analyst at ProProfs · Written
    ProProfs Survey Maker is the customer feedback collection platform you are looking for. It allows you to create and send customer feedback forms easily. Using the advanced reporting features you can not only analyze the response you receive but also feed them into your CRM with the integrations egrations it offers.
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    Er. Neha GauravB2B Senior Digital Marketing Strategist · Written
    Hey. You can try ProProfs Survey Maker. I used it to create different kinds of surveys for my customers. There are a variety of question types you can choose from. The one thing that I loved about this tool is the professionally-designed templates it provides. I could create and customize surveys in an instant and share them easily with my customers.
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  14. 2
    GroHawk

    Customer engagement platform

    eva Georgedigital marketer · Written
    Collecting customer feedback is a really vital part of any business, it helps you collect the data and let you know who are your loyal customers and who are not. Head over to the page and signup for the free plans.
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    I come Across this tool few days back called GroHawk simply loved it. It uses the Net Promoter Score(NPS) to measure the customer experience. It Also offers other approaches Like CSE, CSAT, etc. You can also join them for free and the plans are valid until lifetime. Join here https://app.grohawk.com/signup
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  15. 3
    Joinly

    Build community and get user feedback

    Tomasz KrajewskiCEO at Thomas Kraits · Written
    Tomasz Krajewski made this product
    Joinly is perfect not only to collect and organize product feedback but also to build and grow the startup community around your products.
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  16. 1
    Customer Feedback Portal 2.0

    Ask customers what you should build next

    Shamit KhemkaM.D. - SynapseIndia · Written
    Best way to interact with customers and get genuine feedback.
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  17. 1
    Hotjar

    See how visitors are using your site and get visual feedback

    Pavan Sethibuilding things. · Written
    I've found Hotjar is pretty good for collecting customer feedback and easy to set up. Watching heatmaps / screen recordings of what users actually do can give you a lot of insight as well.
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  18. Stephen M. Walker IIHead of Product @ Freeletics · Written
    Skip emails and collect feedback right where your mobile customers already are
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  19. IrinaCommunication Specialist at CopyTrans · Written
    Basically a feedback board software. Very easy to set up: log in, create a project, and send the link to your customers. They will leave their feedback and give likes for the ideas of others they like the most. You can also use it as a 'roadmap prioritizer': just create a board with your roadmap features and let your clients vote for them to see which ones are the most popular.
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  20. 1
    Corus 2.0

    A market for survey data and research insights

    Drew ChambersMarketing Exec who loves to bike and ski · Written
    Drew Chambers made this product
    Platform that allows you to survey customers as well as potential customers - also you can hire an analyst to help you dissect which decisions are driving conversion, loyalty, etc.
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