What SaaS products does your small business or start up use that you couldn't live without?

My company uses Mailchimp, Google Analytics, and a few others. I'm curious what other companies are using to make their lives easier.
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68 recommended
  1. 88
    Slack

    Be less busy. Real-time messaging, archiving & search.

    Slack is a team communication tool, which will also allow to integrate Services We Already Use.
    CommentsShare
    373027
    Jakub Rogalski35Community Manager at Brand24 · Edited
    We can't imagine our internal communication without Slack. On top of that, we use the tools like https://trello.com for task management, https://heapanalytics.com, https://www.hotjar.com/, and Google Analytics for different sorts of analyses, https://stripe.com/ and https://recurly.com/ for managing payments, and we also use our very own https://brand24.com for media monitoring.
    CommentsShare
    • 19502
      João Oliveira SimõesDesign Lead, 44 Studio

      As a remote designer, this is a must have. I'm always contactable and available. Super easy way to also have quick calls and communicate with other team members on different teams.

      Comments (0)
    • 213986
      Amrith ShanbhagCommunity at Product Hunt & Feathrd

      I'm a part of a ton of Slack communities but I'm active in only a handful.

      Slack works to its fullest only when it is implemented in a team and everyone's supposed to use it for communication. Slack could/should improve on making the communities on it better by adding relevant features.

      Comments (4)
  2. 54
    Trello

    Organize anything, together

    606592
    Naman BhutaniSales Specialist · Written
    I've been using Trello for almost 2 years now, I never had to micro-manage things manually. Trello does it all for me. It's an amazing project management tool which also lets me integrate with a lot of other services like Slack, etc to automate a lot of stuff and make it more useful, everyday. Hope it helps. :)
    Comments (1)Share
    226373
    Marcus GoslingVP Product, Long-Term Stock Exchange · Written
    Just the right amount of features.
    CommentsShare
    335623
    Arun Sathiya4Happiness Engineer, Automattic · Written
    Trello is absolutely a must-have. We use it extensively at Freshworks and cannot imagine a life without it.
    CommentsShare
    • 381994
      Nick AllenHead of Marketing at FileInvite | Kiwi

      Brilliant for managing all your project backlogs in a Kanban fashion. Including a list for the DIY tasks around the house.

      As a Marketer I use this daily to manage workflow, sort ideas around future content and prioritize my activities. My team collaborate and report using handy integrations with Google and we use it as a Customer service and Sales script repository to store links to docs and how-to videos.

    • 978358
      chuchuDeveloper, Andela

      Trello has helped me organize my projects for a while now. Since I work as a software engineer. An example of my boards is sort of where I create tasks then I classify them according to their current position on the sprint. For example I have tasks in different cards such as Icebox, Backlog, Current Iteration and Done. I have set deadlines all ranging from 2 weeks to someday :(. Overall a great product!

  3. 53
    Stripe

    Payment integration and management.

    73545
    Rishi AthanikarProduct Manager. Cofounder of Beander. · Written
    Perhaps the best SaaS product out there for accepting payments (and so much more)
    Comments (1)Share
    736582
    James VillarrubiaCo-Founder of Mt. Cleverest · Written
    Solid API. Solid performance. Connects to everything. Libraries are free and easy.
    CommentsShare
    934981
    KévinLooking for meaningful things . · Written
    Must have
    CommentsShare
  4. 870804
    Ilya Azovtsev 💌+🤖=🚀5Help sales team close more in less time · Written
    Even better than Hunter, covers our needs :)
    CommentsShare
    good hunt
    CommentsShare
    Very helpful, thanks
    CommentsShare
  5. 934981
    KévinLooking for meaningful things . · Written
    Automation on social networks
    CommentsShare
    Best for social media automation.
    CommentsShare
    948469
    Pooya CharmaraiSockSeed Co-founder · Written
    We use it for our social media, fully recommended!
    CommentsShare
  6. 40
    Zenkit

    The project management tool that grows with you

    Zenkit is my go-to project management tool. I´ve been using it with my team for half a year now and it´s really affected our business in a great way. I can recommend it to anyone!!
    CommentsShare
    • Using Zenkit for a few months now and can't see myself going back to my old tool. The team has done a phenominal job of building an application that addresses the need of power users, light users, and everything in between.

    • Edited my review to reflect the awesome response time to problem I encountered. Incredible, hard working team and their app reflects the care and dedication they have put into Zenkit. Keep up the great work, Zenkit!

  7. Just started using Lumen5, Free (Beta) and simple tool to convert the blog text into video.
    CommentsShare
    This is tremendously easy to use, and it does a pretty good job of automatically selecting photos and videos.
    CommentsShare
    164819
    ArthurSoftware Engineer · Written
    This app doesn't get the love it deserves. It's quite sophisticated and easy to use.
    CommentsShare
  8. 21
    Asana

    The task management tool, completely redesigned

    347083
    Brent J. LiberatoreDirector of Information Technology · Written
    Tried both Asana and Trello. Asana fit our needs better at the time, but both are fantastic project tracking services.
    CommentsShare
    936851
    Carlo NicoraCEO, phlow zone · Written
    Super flexible task management that can help in product development as well. Also, you can start with the free version, which makes it super interesting for startups!
    CommentsShare
    • 671868
      Rita VianaGraphic Designer

      I recommend Asana to everyone who is trying to get a more organized life.

      It's good to everything, it's free (until 15 members) and you can choose from 2 different styles: list or board. You can create unlimited projects, you can share tasks between projects with a click, there are chat boxes in every task, it's user friendly and their help forum is ultra helpful even if you never payed a penny to them.

      I can't live without Asana. Just the most amazing thing ever.

    • 1139818
      VeronikaInbound Marketing Manager

      I've used a few project management tools in the past and Asana is the only one that makes me genuinely happy and more productive (at work and with my side hustles).

      I can't recommend this tool enough for its ease of use, features and user experience. As a cherry on top, Asana's vision to help teams collaborate and do their best work is one that I can personally identify with!

  9. 942988
    Mike CuestaCo-founder @ CareCloud · Written
    This should be the hub for your company's communications, document management and productivity.
    CommentsShare
    875513
    Amy AhrensOwner, Copy by Amy · Written
    As a freelance writer, I couldn't live without Google Drive and Docs for sharing drafts w/ clients for easy real time editing and feedback.
    CommentsShare
  10. 881648
    Gal DubinskiCo-Founder at Poptin · Written
    Intercom will help you manage communication with your clients
    CommentsShare
    79850
    Veronica BelmontDestroyer of Worlds (and PM at Disco) · Written
    This has been an absolute game changer for us!
    CommentsShare
  11. 12
    Drift 2.0

    A scalable way to talk to your customers

    Drift is a messaging app (Live chat) that lets you talk to people on your website.
    CommentsShare
    928155
    Lucas HansonI like to make stuff · Written
    Yeah, love Drift. I'm a one person support team, so Drift is free for me, which is about all I need.
    CommentsShare
    • 24298
      Dan LondonVP of REV MKTG, Bandwidth

      Great tool that has helped us increase our leads by 3x and reduce support requests handled by the sales team.

    • 883806
      Matt Pliszkadiscovering SaaS apps at pickSaaS.com

      Drift is a great complex platform to support your sales, especially interesting for more demanding customers.

  12. 9
    Notion 1.0 Web + Mac App

    Docs, wikis, tasks – a minimal & unified workspace for teams

    39657
    Ivan ZhaoCo-founder, Notion · Written
    Ivan Zhao made this product
    Could replace: Google Apps/Docs, Evernote, an old school wiki, and even Trello or any other small team to-do apps. iOS app is just out too!
    Comments (4)Share
    • 678011
      Kiran KunigiriA guy who makes cool stuff.

      Overall, Notion is like a bunch of widgets and management apps combined into one awesome package. I've been using it for several months now, and it works really well. It's most useful for team projects, where you can make an entire directory of pages for the different types of tasks you need to handle, and keep all progress and information synced into one app.

      Being able to move content blocks and pages around makes it very easy to organize, and the comment feature makes it easy to start a new thread to discuss a topic. Integration is also great, since I can embed code, videos, and even Google Drive documents. You can also customize the look and feel of pages (I love being able to set icons and header images for each page) to make them easily recognizable, and create complex layouts. There is a huge list of features that makes it possible to do almost anything you would want to do in a management/organization app.

      It's still improving, and they have a list of new features coming soon (the one I'm excited for is being able to assign tasks to people). There's an iOS app beta (that doesn't work on my device currently). There are a few minor bugs that I come across, but it's nothing that distracts you from using it. It's a solid app that I'll continue to use for both group and individual projects.

    • 1202248
      Brad DunnProduct guy at @Ohno

      I actually was just so sick of confluence and was asking someone at #Productboard about what they use and they told me about this. It's just pretty fun to use. Also the free trial is helpful if you're a small startup.

  13. 208091
    Nick BerryChief Hustler · Written
    Can do 100% of my outbound calling, emails and marketing from one place.
    CommentsShare
  14. 9
    OneSignal

    Boost Engagement With Smart Push Notifications.

    48273
    AskarChief Everything Officer, ARSHtec · Written
    Great tool to integrate push notifications that are kind of smartly delivered.
    CommentsShare
    335623
    Arun Sathiya4Happiness Engineer, Automattic · Written
    OneSignal is a great tool for push notifications! And, did you know that they're free for a lifetime for any number of subscribers? Mind it, they collect your data though.
    CommentsShare
  15. 9
    Grow

    Simple BI dashboards for small and medium businesses

    237200
    Rob SkidmoreHuman in beta. Software at Grow.com · Written
    Just what is says in the tagline, BI without the overhead and exorbitant cost. An easy way to track everything that's going on in your business. I'm a little biased because I work there now. But I know people who used it and my previous company had looked into using it before I left. :-)
    CommentsShare
    470
    Joshua Dance3Engineer, Product, athlete, indie hacker · Written
    Knowing what the most important numbers are, and where they are headed, is super valuable for a Saas company.
    CommentsShare
  16. 774773
    Derek J. SineManaging Director, Vander Group. · Written
    Keepin' it real here. We live and die by Google's Suite. However, we're constantly trying to refine our workflows and keep it lean without taking on too much technical/workflow debt. We focus more on organizational maturity through ideologies and delivery models and the tools we put into place streamline those processes. Management is agiler in our approaches whereas our labor force is locked into specific stacks + SOPs that are vetted. Love all the suggestions!
    CommentsShare
    335623
    Arun Sathiya4Happiness Engineer, Automattic · Written
    We use G Suite yet again at Freshworks. It's our daily-driver for a range of activities and cannot live without it.
    CommentsShare
  17. 8
    Flow

    Beautiful project & task management for teams

    125810
    Aidan HornsbyVP Marketing @ Flow · Written
    Aidan Hornsby made this product
    Excuse my bias, but I'd like to recommend Flow ☺️ We recently totally redesigned the app and put a lot of thought into making it easy to take a high level overview of all the work happening across your teams/company, but quick to step down a layer to see team workloads and project-level boards, or zoom right in on an individual teammate’s tasks for the day, week, month, etc. We use it internally to run our company, and our customers swear by it.
    CommentsShare
    3140
    Alex Heeton4Product & Technology consultant · Written
    I'm a client (have been for a couple of years) and have brought it with me to new companies - everyone loves it.
    CommentsShare
    1202941
    Paul StephensonFounder/CEO, 47 Insights · Written
    Flow has always been great for team task management but the latest version now solves our project and resource planning too. It's pretty much a 'goldilocks' solution for us - not too simple, not too complicated.
    CommentsShare
    • 3140
      Alex HeetonProduct & Technology consultant

      My favourite team management tool out of Trello, Basecamp, Asana and Pivotal tracker. My team was using the previous version of Flow for a couple of years, and this beta for the last few months. Psyched to see it all go live!

      P.S. Love the music in the video :)

    • Really loving the new Flow! We have two team departments, writers and the internal management team. It's slick UI and easy to use features makes on-boarding and using the app for tasks super simple and efficient for both departments.

  18. 7
    Basecamp 3

    The best version of Basecamp ever made

    267504
    Tejas Kinger20SaaS Product Marketing @ Freshworks Inc · Written
    A wonderful tool that works really really well for collaboration.
    CommentsShare
    • 986195
      Johnathan HollandI truly obsess over helping others..

      Basecamp makes it much easier to manage the tasks your remote team is doing in a clean UI so that you get a good view of what is happening in the organizing. Amazing product!

    • 883806
      Matt Pliszkadiscovering SaaS apps at pickSaaS.com

      One of the more complex apps for managing projects, a good one for keeping your team updated about the activity on each project/task.

  19. 6
    Abstract

    A secure, version-controlled hub for your design files

    Git based workflow for designers. No more final-final-final-no-this-really-final-this-time.sketch
    CommentsShare
    • 1396032
      Alexander LozadaProduct Designer

      It's a great concept but the implementation is still lacking; resource usage is incredibly high, the application is frustratingly slow, and the amount of bugs encountered is in the tens per day.

    • 46682
      Mathieu PREAU@itsalive co-founder

      Abstract changed our design team organization at itsalive.io

      Great job guys, keep the good work.

  20. 281050
    StephanieMaking stuff · Written
    Can fill a calendar with social posts in one sitting, and it has a preview feature for Instagram that lets you see what your queued images will actually look like in sequence.
    Comments (1)Share