What SaaS products does your small business or start up use that you couldn't live without?

My company uses Mailchimp, Google Analytics, and a few others. I'm curious what other companies are using to make their lives easier.
Your recommendation
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69 recommended
  1. 88

    Be less busy. Real-time messaging, archiving & search.

    Slack is a team communication tool, which will also allow to integrate Services We Already Use.
    Jakub Rogalski
    Jakub Rogalski39Community Manager at Brand24 · Edited
    We can't imagine our internal communication without Slack. On top of that, we use the tools like https://trello.com for task management, https://heapanalytics.com, https://www.hotjar.com/, and Google Analytics for different sorts of analyses, https://stripe.com/ and https://recurly.com/ for managing payments, and we also use our very own https://brand24.com for media monitoring.
    • Amrith Shanbhag
      Amrith ShanbhagCommunity + Social at Product Hunt

      I'm a part of a ton of Slack communities but I'm active in only a handful.

      Slack works to its fullest only when it is implemented in a team and everyone's supposed to use it for communication. Slack could/should improve on making the communities on it better by adding relevant features.

    • João Oliveira Simões
      João Oliveira SimõesDesign Lead, 44 Studio

      As a remote designer, this is a must have. I'm always contactable and available. Super easy way to also have quick calls and communicate with other team members on different teams.

  2. 54

    Organize anything, together

    Naman Bhutani
    Naman BhutaniSales Specialist · Written
    I've been using Trello for almost 2 years now, I never had to micro-manage things manually. Trello does it all for me. It's an amazing project management tool which also lets me integrate with a lot of other services like Slack, etc to automate a lot of stuff and make it more useful, everyday. Hope it helps. :)
    Comments (1)Share
    Marcus Gosling
    Marcus GoslingVP Product, Long-Term Stock Exchange · Written
    Just the right amount of features.
    Arun Sathiya
    Arun Sathiya4Happiness Engineer, Automattic · Written
    Trello is absolutely a must-have. We use it extensively at Freshworks and cannot imagine a life without it.
    • Nick Allen
      Nick AllenHead of Marketing at FileInvite | Kiwi

      Brilliant for managing all your project backlogs in a Kanban fashion. Including a list for the DIY tasks around the house.

      As a Marketer I use this daily to manage workflow, sort ideas around future content and prioritize my activities. My team collaborate and report using handy integrations with Google and we use it as a Customer service and Sales script repository to store links to docs and how-to videos.

    • Johnathan Holland
      Johnathan HollandI truly obsess over helping others..

      If you aren't an organized person Trello allows for easy to see visuals that help keep projects on track. The team at Curexe has specifically used it to organize our bugs, new features, staging and production stages of our development.

  3. 53

    Payment integration and management.

    Rishi Athanikar
    Rishi AthanikarProduct Manager. Cofounder of Beander. · Written
    Perhaps the best SaaS product out there for accepting payments (and so much more)
    Comments (1)Share
    James Villarrubia
    James VillarrubiaCo-Founder of Mt. Cleverest · Written
    Solid API. Solid performance. Connects to everything. Libraries are free and easy.
    KévinLooking for meaningful things . · Written
    Must have
  4. Ilya Azovtsev 💌+🤖=🚀
    Ilya Azovtsev 💌+🤖=🚀5Help sales team close more in less time · Written
    Even better than Hunter, covers our needs :)
    good hunt
    Very helpful, thanks
  5. 58

    The project management tool that grows with you

    Zenkit is my go-to project management tool. I´ve been using it with my team for half a year now and it´s really affected our business in a great way. I can recommend it to anyone!!
    • Using Zenkit for a few months now and can't see myself going back to my old tool. The team has done a phenominal job of building an application that addresses the need of power users, light users, and everything in between.

      Comments (0)
    • Edited my review to reflect the awesome response time to problem I encountered. Incredible, hard working team and their app reflects the care and dedication they have put into Zenkit. Keep up the great work, Zenkit!

  6. Kévin
    KévinLooking for meaningful things . · Written
    Automation on social networks
    Best for social media automation.
    Pooya Charmarai
    Pooya CharmaraiSockSeed Co-founder · Written
    We use it for our social media, fully recommended!
  7. Just started using Lumen5, Free (Beta) and simple tool to convert the blog text into video.
    This is tremendously easy to use, and it does a pretty good job of automatically selecting photos and videos.
    ArthurSoftware Engineer · Written
    This app doesn't get the love it deserves. It's quite sophisticated and easy to use.
  8. 21

    The task management tool, completely redesigned

    Brent J. Liberatore
    Brent J. LiberatoreDirector of Information Technology · Written
    Tried both Asana and Trello. Asana fit our needs better at the time, but both are fantastic project tracking services.
    Carlo Nicora
    Carlo NicoraCEO, phlow zone · Written
    Super flexible task management that can help in product development as well. Also, you can start with the free version, which makes it super interesting for startups!
    • Rita Viana
      Rita VianaGraphic Designer

      I recommend Asana to everyone who is trying to get a more organized life.

      It's good to everything, it's free (until 15 members) and you can choose from 2 different styles: list or board. You can create unlimited projects, you can share tasks between projects with a click, there are chat boxes in every task, it's user friendly and their help forum is ultra helpful even if you never payed a penny to them.

      I can't live without Asana. Just the most amazing thing ever.

    • Veronika
      VeronikaInbound Marketing Manager

      I've used a few project management tools in the past and Asana is the only one that makes me genuinely happy and more productive (at work and with my side hustles).

      I can't recommend this tool enough for its ease of use, features and user experience. As a cherry on top, Asana's vision to help teams collaborate and do their best work is one that I can personally identify with!

  9. Mike Cuesta
    Mike CuestaCo-founder @ CareCloud · Written
    This should be the hub for your company's communications, document management and productivity.
    Amy Ahrens
    Amy AhrensOwner, Copy by Amy · Written
    As a freelance writer, I couldn't live without Google Drive and Docs for sharing drafts w/ clients for easy real time editing and feedback.
  10. Gal Dubinski
    Gal DubinskiCo-Founder at Poptin · Written
    Intercom will help you manage communication with your clients
    Veronica Belmont
    Veronica BelmontDestroyer of Worlds (and PM at Disco) · Written
    This has been an absolute game changer for us!
  11. 12
    Drift 2.0

    A scalable way to talk to your customers

    Drift is a messaging app (Live chat) that lets you talk to people on your website.
    Lucas Hanson
    Lucas HansonI like to make stuff · Written
    Yeah, love Drift. I'm a one person support team, so Drift is free for me, which is about all I need.
    • Stephen Courtney
      Stephen CourtneyDigital marketing blogger

      My colleague wrote a full article (https://buff.ly/2PM87TA) about Drift, Intercom and Crisp

      Drift is a great product, but it lacked a few features we wanted

      It also had some problems with loading

    • Richard Daniel
      Richard DanielDashcam and autogadget CEO/expert

      I used it more than 2 months in and I do not recommend it. Why?

      - its slow. Tested via gtmetrix, here is 30-40% more make Ur site more slow

      - default setting for free plan. Here is no tell in description what on your website EVERYtime will be open dialog window for new visitors. And its not possible to disable it for free plan. Do you know how an open chat window infuriates visitors on the first visit? About 20% of the traffic you lose is simply due to this setting. And drift turned ON and default to all free customers.

      - support at free plan. First answer got immediately, next - 2 days, last - here is left 4 days and not answer.

  12. 9
    Notion 1.0 Web + Mac App

    Docs, wikis, tasks – a minimal & unified workspace for teams

    Ivan Zhao
    Ivan ZhaoCo-founder, Notion · Written
    Ivan Zhao made this product
    Could replace: Google Apps/Docs, Evernote, an old school wiki, and even Trello or any other small team to-do apps. iOS app is just out too!
    Comments (4)Share
    • Kiran Kunigiri
      Kiran KunigiriA guy who makes cool stuff.

      Overall, Notion is like a bunch of widgets and management apps combined into one awesome package. I've been using it for several months now, and it works really well. It's most useful for team projects, where you can make an entire directory of pages for the different types of tasks you need to handle, and keep all progress and information synced into one app.

      Being able to move content blocks and pages around makes it very easy to organize, and the comment feature makes it easy to start a new thread to discuss a topic. Integration is also great, since I can embed code, videos, and even Google Drive documents. You can also customize the look and feel of pages (I love being able to set icons and header images for each page) to make them easily recognizable, and create complex layouts. There is a huge list of features that makes it possible to do almost anything you would want to do in a management/organization app.

      It's still improving, and they have a list of new features coming soon (the one I'm excited for is being able to assign tasks to people). There's an iOS app beta (that doesn't work on my device currently). There are a few minor bugs that I come across, but it's nothing that distracts you from using it. It's a solid app that I'll continue to use for both group and individual projects.

    • Brad Dunn
      Brad DunnProduct guy at @Ohno

      I actually was just so sick of confluence and was asking someone at #Productboard about what they use and they told me about this. It's just pretty fun to use. Also the free trial is helpful if you're a small startup.

  13. Nick Berry
    Nick BerryMarketing Technologist · Written
    Can do 100% of my outbound calling, emails and marketing from one place.
  14. 9

    Boost Engagement With Smart Push Notifications.

    AskarChief Everything Officer, ARSHtec · Written
    Great tool to integrate push notifications that are kind of smartly delivered.
    Arun Sathiya
    Arun Sathiya4Happiness Engineer, Automattic · Written
    OneSignal is a great tool for push notifications! And, did you know that they're free for a lifetime for any number of subscribers? Mind it, they collect your data though.
  15. 9

    Simple BI dashboards for small and medium businesses

    Robert A. Skidmore
    Robert A. SkidmoreHuman in beta. Software at Grow.com · Written
    Just what is says in the tagline, BI without the overhead and exorbitant cost. An easy way to track everything that's going on in your business. I'm a little biased because I work there now. But I know people who used it and my previous company had looked into using it before I left. :-)
    Joshua Dance
    Joshua Dance3Engineer, Product, athlete, indie hacker · Written
    Knowing what the most important numbers are, and where they are headed, is super valuable for a Saas company.
  16. Derek J. Sine
    Derek J. SineManaging Director, Vander Group. · Written
    Keepin' it real here. We live and die by Google's Suite. However, we're constantly trying to refine our workflows and keep it lean without taking on too much technical/workflow debt. We focus more on organizational maturity through ideologies and delivery models and the tools we put into place streamline those processes. Management is agiler in our approaches whereas our labor force is locked into specific stacks + SOPs that are vetted. Love all the suggestions!
    Arun Sathiya
    Arun Sathiya4Happiness Engineer, Automattic · Written
    We use G Suite yet again at Freshworks. It's our daily-driver for a range of activities and cannot live without it.
  17. 8

    Beautiful project & task management for teams

    Aidan Hornsby
    Aidan Hornsby3VP Marketing @ Flow · Written
    Aidan Hornsby made this product
    Excuse my bias, but I'd like to recommend Flow ☺️ We recently totally redesigned the app and put a lot of thought into making it easy to take a high level overview of all the work happening across your teams/company, but quick to step down a layer to see team workloads and project-level boards, or zoom right in on an individual teammate’s tasks for the day, week, month, etc. We use it internally to run our company, and our customers swear by it.
    Alex Heeton
    Alex Heeton4Product & Technology consultant · Written
    I'm a client (have been for a couple of years) and have brought it with me to new companies - everyone loves it.
    Paul Stephenson
    Paul StephensonFounder/CEO, 47 Insights · Written
    Flow has always been great for team task management but the latest version now solves our project and resource planning too. It's pretty much a 'goldilocks' solution for us - not too simple, not too complicated.
    • Alex Heeton
      Alex HeetonProduct & Technology consultant

      My favourite team management tool out of Trello, Basecamp, Asana and Pivotal tracker. My team was using the previous version of Flow for a couple of years, and this beta for the last few months. Psyched to see it all go live!

      P.S. Love the music in the video :)

      Comments (1)
    • Paul Stephenson
      Paul StephensonFounder/CEO, 47 Insights

      A great project and task management tool for teams. Allows you to create, schedule and manage projects and tasks, and keep any eye on progress quickly and easily. A 'Goldilocks' solution with just the right amount of functionality to get the job done. Perfect for marketing teams like us.

  18. 7
    Basecamp 3

    The best version of Basecamp ever made

    Tejas Kinger
    Tejas Kinger20SaaS Product Marketing @ Freshworks Inc · Written
    A wonderful tool that works really really well for collaboration.
    • Johnathan Holland
      Johnathan HollandI truly obsess over helping others..

      Basecamp makes it much easier to manage the tasks your remote team is doing in a clean UI so that you get a good view of what is happening in the organizing. Amazing product!

    • Matt Pliszka
      Matt PliszkaCEO & co-founder @ pickSaaS.com

      One of the more complex apps for managing projects, a good one for keeping your team updated about the activity on each project/task.

  19. 7

    A secure, version-controlled hub for your design files

    Git based workflow for designers. No more final-final-final-no-this-really-final-this-time.sketch
    • Alexander Lozada
      Alexander LozadaProduct Designer

      It's a great concept but the implementation is still lacking; resource usage is incredibly high, the application is frustratingly slow, and the amount of bugs encountered is in the tens per day.

    • Daniel Cunha
      Daniel CunhaProduct designer at Uphold Inc.

      This is a new way to manage design work. I really appreciate their app pretty new and pretty awesome. Recommended for small and medium and larger design teams who are working with product apps.

  20. Stephanie
    StephanieMaking stuff · Written
    Can fill a calendar with social posts in one sitting, and it has a preview feature for Instagram that lets you see what your queued images will actually look like in sequence.
    Comments (1)Share