What SaaS products does your small business or start up use that you couldn't live without?

Question

My company uses Mailchimp, Google Analytics, and a few others. I'm curious what other companies are using to make their lives easier.

Ilya Azovtsev 💌+🤖=🚀 · Accepted Answer

Even better than Hunter, covers our needs :)

Lukas Mehnert · Answer

Works even for websites!

Rishi Athanikar · Answer

Perhaps the best SaaS product out there for accepting payments (and so much more)

Sebastian Dahnert · Answer

Zenkit is my go-to project management tool. I´ve been using it with my team for half a year now and it´s really affected our business in a great way. I can recommend it to anyone!!

Soujanya · Answer

Slack is a team communication tool, which will also allow to integrate Services We Already Use.

Anthony Powell · Answer

Paperform is irreplacable for my small business. Using it to collect data from the customers, automate stuff like sending out confirmation emails and invoices and even accept payments online (via Stripe integration).

Soujanya · Answer

Just started using Lumen5, Free (Beta) and simple tool to convert the blog text into video.

Robert A. Skidmore · Answer

Just what is says in the tagline, BI without the overhead and exorbitant cost. An easy way to track everything that's going on in your business.

I'm a little biased because I work there now. But I know people who used it and my previous company had looked into using it before I left. :-)

ScrapeLogo · Answer

Build an audience with what you post in social - and not just with your own content. Soft-sell in a call-to-action that rides on pages you share to social. That's Rite.ly and is easily used with RitePush.

RitePush: $29/month. Use with RiteForge for social media post creation and scheduling or use with Buffer or Sendible for scheduling. Template your preferences, pull in content from 13 integrations, including Buffer, CSV, Feedly, Evernote, Pocket, Slack..., save your scheduling preferences, and generate up to 100 "enhanced" posts in seconds, then top up your social profile queues for days or weeks.

Trevor Clifton · Answer

Who doesn't like switching back and forth from the apps? Well I know for sure I don't and if you are like me, try collabee. It's a major time saver!

Kuba Rogalski · Answer

We can't imagine our internal communication without Slack. On top of that, we use the tools like https://trello.com for task management, https://heapanalytics.com, https://www.hotjar.com/, and Google Analytics for different sorts of analyses, https://stripe.com/ and https://recurly.com/ for managing payments, and we also use our very own https://brand24.com for media monitoring.

Wilkins Foster · Answer

Whether you are working for a startup or a massive company, the fundamentals you need for work would never change. And I believe the most essential app/software you need to get work done is a seamlessly working document app. I tried many different note-taking apps and while they were all great, they did not support a team-based document base. We tried Google doc for a while but it was difficult to track things.

collabee lets you document your progress on any current projects. You can create tasks and events with a certain timeline and request for your managers' decisions on action items. On top of that, the document (they call it an "Issue") are co-editable which is a big yes for me. You can share your feedback in the comment section on the right and make a reference to the items written in the issue if necessary.

It's free too! Trust me and try it out!

Derek J. Sine · Answer

Keepin' it real here. We live and die by Google's Suite. However, we're constantly trying to refine our workflows and keep it lean without taking on too much technical/workflow debt. We focus more on organizational maturity through ideologies and delivery models and the tools we put into place streamline those processes. Management is agiler in our approaches whereas our labor force is locked into specific stacks + SOPs that are vetted. Love all the suggestions!

Derek J. Sine · Answer

Zoom has legit integrations with Google Calendar + native features across Desktop/Mobile devices.

Yelin Lee · Answer

collabee is pretty great. I work with this tool on a daily basis and it has never failed me or any of my team members. The biggest perk will be that it's free. I also like that I do not always have to be paranoid about my inbox piling up with this tool.

Naman Bhutani · Answer

I've been using Trello for almost 2 years now, I never had to micro-manage things manually. Trello does it all for me. It's an amazing project management tool which also lets me integrate with a lot of other services like Slack, etc to automate a lot of stuff and make it more useful, everyday.

Hope it helps. :)

Beth Hudson · Answer

Recruitee is for hiring all year round (which you should be doing!). The product focuses on collaborative hiring, so it encourages employee referrals and input in the hiring decisions (aka a better company environment in the long run!).

Nichole Elizabeth DeMeré · Answer

Wootric is the only platform with a robust free plan for startups. Every startup , every app, should measure NPS and Wootric makes it easy to get that going fast. Then, as your needs grow, you are already using the platform that digital-first companies choose to build out a full Voice of Customer program : monitor customer journey,  get the most from qualitative feedback with machine learning, and closing the loop with customers and internal stakeholders.

Łukasz Wardęga · Answer

Great product. We can integrate it with the software used within the company and manage communication through different channels within one app.

Maknar Kaswarh Nikitin · Answer

good hunt

Gal Dubinski · Answer

Intercom will help you manage communication with your clients

Ken Rossi · Answer

Git based workflow for designers. No more final-final-final-no-this-really-final-this-time.sketch

Tejas Kinger · Answer

A wonderful tool that works really really well for collaboration.

Cole Kemmerer · Answer

I can't live without askneo.io, it helps you build a personal relationship with customers using text message. It's super simple and brings a personal touch :) 
They are launching today Tuesday 7/21 on PH and they have a pretty sick offer!!!
https://www.producthunt.com/posts/askneo

Alex Slade · Answer

I'm a client (have been for a couple of years) and have brought it with me to new companies - everyone loves it.

Ivan Zhao · Answer

Could replace: Google Apps/Docs, Evernote, an old school wiki, and even Trello or any other small team to-do apps. iOS app is just out too!

Tejas Kinger · Answer

We at Freshworks (formerly Freshdesk) rely on Autopilot for our email marketing. I'm a huge fan of the visual journeys. Makes it a cakewalk to view and implement customer journeys.

Soujanya · Answer

Drift is a messaging app (Live chat) that lets you talk to people on your website.

Brent J. Liberatore · Answer

Tried both Asana and Trello.  Asana fit our needs better at the time, but both are fantastic project tracking services.

Saketh Rasakatla · Answer

Agile CRM is a powerful solution with a unique value proposition in the market: It’s a comprehensive, end-to-
end CRM that allows companies to manage the entire customer journey, from marketing and prospecting, to deal closure,
customer support and bringing it full circle with the ability to better upsell to existing clients. No other company offers all
of that out of the box.

Hope I helped! :)

Aidan Hornsby · Answer

Excuse my bias, but I'd like to recommend Flow ☺️

We recently totally redesigned the app and put a lot of thought into making it easy to take a high level overview of all the work happening across your teams/company, but quick to step down a layer to see team workloads and project-level boards, or zoom right in on an individual teammate’s tasks for the day, week, month, etc.

We use it internally to run our company, and our customers swear by it.

Askar · Answer

Great tool to integrate push notifications that are kind of smartly delivered.

Jayca Pike · Answer

Modern recruiting software for teams who want to hire awesome new teammates, faster, and with practically zero learning curve. Integrates with everything, saves hours of manual work a week, smart features, freemium tier, lightweight, what's not to ❤ ?

Derek E. Silva · Answer

This is tremendously easy to use, and it does a pretty good job of automatically selecting photos and videos.

Matthieu ROBIN · Answer

Very helpful, thanks

James Villarrubia · Answer

Solid API.  Solid performance.  Connects to everything.  Libraries are free and easy.

Tanguy Maume · Answer

Realy usefull in early stage to understand how people interact with the product.

Tejas Kinger · Answer

We switched from Salesforce to Freshsales about a year and a half ago. You could say that we were pretty much the first large customers for Freshsales ourselves. :D For a fast-growing company that relies on high-velocity sales, Freshsales has helped dramatically increase the productivity of our sales teams by bringing multiple tools into one window. The simple UI helps too.

Stephanie · Answer

Can fill a calendar with social posts in one sitting, and it has a preview feature for Instagram that lets you see what your queued images will actually look like in sequence.

Arthur · Answer

This app doesn't get the love it deserves. It's quite sophisticated and easy to use.

Stephen Barrow · Answer

Slack, Front, and, most recently, Nuclino. It's essentially an all-in-one tool for internal collaboration, all of our docs and projects are there and it's a pleasure to use.

Parsa Yazdani · Answer

Starfiles is an essential tool used for sharing documents.

Answer

Excellent Tool for Team Collaboration

Jason · Answer

We use Zigpoll to get feedback on all of our e-commerce sites. People tend to engage with it a lot more than typical surveys and it's super flexible so you can use it in a lot of different ways. It's amazing what people will just tell you if you ask...

Ivan Burban · Answer

Stripo helps to reduce email production time up to 60%!

Vasil Enchev · Answer

My team has been developing Ora for 4 years and we've been using it for 2, as a small business :D so give it a try!

Mudit Singh · Answer

This is a great tool to ensure that your website is working on mobile devices. You don't have to invest in purchasing new phones or mac devices just for testing.

Michiel · Answer

We couldn't live without Workweek. It's our tool to keep track of what everyone's working on each week. Super easy to use, each week you add your to-do's for the week (Optionally adding a label or due date to a task). Once your colleagues are part of your team you can also see their weekly tasklist (and they'll see yours). Best of all when you complete a task, it rains confetti! 🎊 Haha, give it a try! ;)

Ossian Rey Muscad · Answer

I recommend this one especially for startups because this software can automate payments, simplify invoice generation for FREE.

Ahfaz Ahmed · Answer

Best for social media automation.

Davor Petreski · Answer

A must when it comes to WebApp security, especially for SaaS businesses!

Answer

Troop Messenger has been specially designed for team collaboration to provide seamless work-flow routines among diverse teams.

The teams working on various client projects need to collaborate at one single interface for all the project tasks and updates.

So as to ensure this Troop Messenger has defined a beautiful feature stack to extend all the chat support services.

Daria Zabój · Answer

A simple ticketing system that lets you handle customer communication.

Answer

Troop Messenger this work collaboration application is available across the platforms of Windows, Linux, Mac OS, Android, and iOS, it also has its presence in web version too.

Any business user or team members can simply log in to this cloud-based application and start collaborating with each other. Enjoy the features of unlimited groups, voice and video calls, audio messaging, forkout, burnout, file transfer and many more within a single application.

Cezary Dobrowolski · Answer

There is no way we could've maintain EmployPlan development without using it! Distributing developers between tasks is crucial, and this piece of software does it best!

Matt Henderson 🚀 · Answer

Fundraising without an investor database like Investor Scout is a nightmare 😣

William Curtis · Answer

Using Paperform for my small side-gig business as well. Super versatile tool and great team behind it.

Claire Lacompte · Answer

Amplitude is nice analytics stack for SaaS

Paul Stephenson · Answer

Flow has always been great for team task management but the latest version now solves our project and resource planning too. It's pretty much a 'goldilocks' solution for us - not too simple, not too complicated.

Nimit kumar · Answer

As a startup, we realized the importance of providing support and continual customer service the hard way after losing few of our valued customers.

The tool that has really helped us cope with this gap in our process is ProProfs Helpdesk. It is not only simple to implement and use but it is a robust full-fledged customer support suite. Thanks to this decision of subscribing to ProProfs Helpdesk, we now have our process in place and our ROI is increasing steadily.

John Alvarez · Answer

Sophisticated digital marketing tool!

Kévin · Answer

Must have

Kévin · Answer

Automation on social networks

Nick Berry · Answer

Can do 100% of my outbound calling, emails and marketing from one place.

Charles Kwang · Answer

user friendly

Justin Jackson · Answer

Building our email list is the single most important thing we've done.

Vijay Dylan Kumar · Answer

This portal helps to get business found for keywords (e.g. footcare wholesale asia) on Google for a fraction of the cost of normal SEO. As low as $10 / mth

Derek E. Silva · Answer

It's just too darn easy to accept credit cards with Stripe, from the account creation process to integration, testing, and going live.

Jose Augusto Montiel Urribarri · Answer

Highly intuitive and easy to use, quick setup.

Lalvir Singh · Answer

Must for SEO companies & freelancers in order to manage the day to day tasks of an SEO project. With built-in client reporting and invoicing modules.

Simon Lind · Answer

Amazing insights into how users use your product and find usability issues.

Lucas Hanson · Answer

Yeah, love Drift.  I'm a one person support team, so Drift is free for me, which is about all I need.

Answer

Lionn is the best solution for SEO, has a free trial & 6-month refund guarantee. :)

Derek J. Sine · Answer

Great for building out teams using agile frameworks.

Pooya Charmarai · Answer

We use it for our social media, fully recommended!

Marcus Gosling · Answer

Just the right amount of features.

Ben Thompson · Answer

Airtable is the single most important tool we’ve found for managing our content pipeline. We use it for scheduling and staging content, and keeping everything moving forward smoothly.

Tomer London · Answer

Payroll, benefits and HR fully automated and trusted by tens of thousands of businesses ❤️

Answer

We use it for email marketing and web pushes mostly. The best thing is that it's quite functional with minimum restrictions even for free mode, and web pushes are totally free. Simple to use, SMTP server and API, bulk SMS - I haven't tried it yet though. And it's good for businesses with small email lists - less than 2 500 subscribers - and you can have 15 000 free emails and 12 000 transactional emails.

Esmeralda Martinez · Answer

Great analytics platform for understanding entire picture of customer behavior like feature usage, best marketing sources, churn, etc

Answer

Trello is absolutely a must-have. We use it extensively at Freshworks and cannot imagine a life without it.

Answer

Yet another wonder that we use at Buffer. It has changed our social media game for good! <3

Brian Peters · Answer

Thank you for the awesome feature, PH! We're grateful to all of you! 😊

allen smith · Answer

Great for collaborating with small team!

Better than any other software. It's way easy to use.  I love the ease of organizing and managing updates. I also think that collabee does a great job of being a team collaboration software. I think it works best not only as a gathering people and content, but as a managing tasks and projects for small team. You can set collaboration with as many or as few people as you want.

Nikita Bhatia · Answer

I have been using Foore for quite a while now and being from Beauty & Wellness industry, I am very adamant that our staff is technically challenged to use Slack or similar tools.

Foore came to the rescue with their tool built for brick & mortar businesses.

Features:
1. Backup Receptionist - Handles all my missed calls
2. Team Collaboration - Better than Slack
3. Facebook automation - No coding required
4. Appointment bot so that my customers can book directly from their Facebook messenger.

Rakesh Singh · Answer

Foore is built for brick & mortar businesses that provide them top-notch features like Backup receptionist, 40% Facebook automation instantly, Appointment & Feedback bot, etc.

If you have a business that relies on appointments, Foore is the tool that you will ever need.

Ravinder Mahori · Answer

Built from ground up for SMBs and supports web, facebook, SMS and voice channels for customer communication. Automates 40% of customer queries on day 0! Coverts missed calls to appointments!

Mahshid Hadadi · Answer

Hey Gabriel,
It depends on your team and product working on!
If you are working on an android or iOS application, I suggest you take a look at Hengam.

Hengam takes the pain out of identifying and reengaging your app's inactive users to reduce churn and increase happy customers through smart automated data-driven messaging.

read more about it on https://hengam.io

Prateeka · Answer

Don't have to think about expenses anymore!

Julie Tolosa · Answer

It's integrated with the apps a start-up/small team would need like task manager and chat. It has built-in AI work coach to remind everyone to stick to their deadlines. It's also social and gamified for added engagement. It's an all-in-one app but still very user-friendly.

Siddharth Kaushik · Answer

Mailupnext provides reliable and affordable bulk email sending service that ensures delivery of your promotional emails

Nida Mohsin · Answer

This is an email validation and verification service for - small/medium/large scale companies with the highest accuracy compared to any other services. I am lucky to find this because I can plan my purchase based on my need and their customer service is available 24/7(which is very much need for a startup)

Ahfaz Ahmed · Answer

The best email marketing solution for small businesses.

Damian Nurzyński · Answer

The team at Asana definitely found a sweet spot and delivered a powerful tool without compromising on simplicity.

Answer

We have been using ProProfs Survey Maker, and I must say it has simplified the entire process of customer feedback to a large extent. We use it to create a variety of surveys - polls, pop-up surveys, NPS surveys, in-app surveys, and many others. Embedding these surveys on our website or help center and sharing it with customers directly on social media, is extremely easy with this survey tool. The software’s reporting system provides details about respondents, that help us analyze the responses and make better business decisions.

Kesara Wimal · Answer

All of our contact forms powered by FormSubmit

Syd Bakshi · Answer

I have been using this product for my clients and it has made my life easier. Most of the things can be automated and with the appointment booking feature, I can actually help my clients generate more leads & conversions. A must try tool for businesses like Salons, Spas, restaurants etc.

Shrey Gupta · Answer

It took us time to understand that a live chat software is the key to keep customers engaged with our services and business online. That’s why we can’t live without the use of ProProfs Live Chat software. It speeds customer communication, gives us more time to understand their intent and whether they're satisfied with our services. So, yeah that’s one tool.

Nick Vernij · Answer

With Figma we got a really tight feedback loop with the team, and are instantly able to build new features when the design's are hot off the press

Alexander Tutungi · Answer

Dubsado! It is the most incredible Client Management System to run and automate literally EVERYTHING you need to run your business! It's affordable, 100% customizable and the customer support is out of this world! Manage leads, create forms and contracts, handle bookkeeping, get paid and more all in one place!

joshua bradley · Answer

Stripe all day.

Mike Cuesta · Answer

This should be the hub for your company's communications, document management and productivity.

Sergio Florez · Answer

DailyBot is a chatbot that helps to adopt the daily follow-up practice for remote teams, for an improved communication and a more effective team when it comes to identify and solve problems. It is totally inspired on the Scrum Standup meetings practice, but adapted for remotes that require more asynchronous communication and multiple time zones. It integrates a vacation mode and a team motivation tracker 😃.

Your team will never lose a daily standup anymore! There is always access to the history with search and filters through the web dashboard.

It's a huge team assistant!

Antoine G · Answer

Central and simple to use for every business willing to enhance their customers' relationship

Stephanie · Answer

Super granular list management.

Deborah Kay · Answer

Can't live without it

Peter Schroeder · Answer

Troops is a great way to keep your sales reps in Slack. Our sales reps are in Slack all day long, and keeping them in their workflow is critical for their productivity. We can inject account/opportunities info right into conversations (when I ask them about opportunities), get Salesforce notifications in Slack, and they have an impressive virtual gong with some crazy fun Gifs for when you win opportunities.

Answer

Just started using this, wow. Great tool.

Jonas · Answer

A quick and simple way to provide great search experience on any product.

Leo Bassam · Answer

Plutio is an all-in-one business management platform designed to help you manage projects and tasks, create proposals that dazzle and send invoices that get you paid.

Askar · Answer

Tried everything from Trello to Asana to sticky notes...and finally, this one stuck! A great tool to maintain your backlog, run active development boards, and pretty anything that involves some sort of a workflow.

Ossian Rey Muscad · Answer

They Do More Than Anyone To Get Your Invoices PAID!
They Simplify invoice generation, automate payment reminders,
enable recurring/subscription billing, automate payments for free.

Sneha Mittal Sachdeva · Answer

Use SuperSaaS for meeting scheduling and organizing group events in my organization. Simple and easy and quite helpful in reducing admin work + no back and forth emails. Automated email/SMS reminder system is amazing.

Ola Rybacka · Answer

Some of the hunters below mentioned Asana and Trello - we use both of them, integrated with TimeCamp that provides accurate time tracking, budgeting, invoicing and stats for productivity improvement.

Dwayne Charrington · Answer

We have been lately using ProProfs Help Desk, one of the amazing SaaS products. Though we can live without it, we will surely have a hard time dealing with customers. Our operators can easily collaborate on support tickets through this help desk software and respond to customers faster. Isn’t that what every customer wants?

Joe d'Elia · Answer

It would be very tough to put food on my table without this!

Luis Vegerano · Answer

CoSchedule combines all you marketing, blogging, and social media promotion in one place. Need I say more!!!

Mario Arabov · Answer

LAMA helps founders raise awareness around their projects and validate their ideas. It could be used also to pitch to investors and get new clients.

Dwayne Charrington · Answer

We have been lately using ProProfs Help Desk, one of the amazing SaaS products. Though we can live without it but, without it, we will surely have a hard time dealing with customers. Our operators can easily collaborate on support tickets through this help desk software and respond to customers faster. Isn’t that what every customer wants?

Lina Yakunina · Answer

Makes collaboration easy, accountability clear, and lets you work from your preferred tool.

Lukas Mehnert · Answer

Works even for websites!

Gabriel Rodriguez · Answer

Been using Beamer on several web apps / projects for over a year now. It's my go-to tool to let my users and visitors know of any changes to the app, share offers or any news in general.

Amazing support + constantly adding new features with great value.

Mohan Prajapati · Answer

love it

Natalie Brucker · Answer

If you want to get read of manual task that is the place to go. :)

Tejas Kinger · Answer

A quick to setup, easy to use tool to streamline your customer support.

Tejas Kinger · Answer

A nice, easy to use tool for your A/B testing needs.

Alen Komljen · Answer

For any product, you need a great monitoring and logging solution. It helps you to boost your productivity and to focus on your SaaS app instead of troubleshooting everything manually around it.

Olga Vakulenko · Answer

I believe this one app can speed up all the business processes and make you more competitive even if you are a small team.. or especially if you are a small team ;)

Carlo Nicora · Answer

Super flexible task management that can help in product development as well. Also, you can start with the free version, which makes it super interesting for startups!

Ricky Shafier · Answer

Let's you find relevant new clients!

Natalie Brucker · Answer

If you want to get read of manual task that is the place to go. :)

Answer

We use DottedSign for our small business - it's an  electronic signature app that has saved our company tons of paper, increased the overall efficiency and improved how we manage our day-to-day signing tasks like assigning signatures, monitoring the progress and since everything is encrypted and legal, I'm not worried about information getting into the wrong hands. Definitely a must-have for small businesses/start-ups.

David Miller · Answer

I’d say ProProfs Project. I can’t imagine how my company would function without it! From managing my projects and tasks to managing my clients, teams, and stakeholders - we use ProProfs Project for everything. Even for communication or creating invoices, ProProfs Project is great!

Sally Azar · Answer

The product is really making life way easier for finance and admin teams!

Rossi Ana · Answer

Love it, helps schedule ahead on all the social media channels we use. Also, helpful analytics.

Veronica Belmont · Answer

This has been an absolute game changer for us!

Sasha Kovaliov · Answer

Create amazing proposals super fast and get paid!

Juneу Ward · Answer

I personally can't live without DottedSign - this app has made my life easier in several ways, all of them having something to do with how my team and I manage signing documents and assign tasks. Definitely a must-have.

Sanjay Patel · Answer

Bearbook CRM has a built-in email system + phone system (virtual and existing number) which make my life lot easier at sales. I can also create an automation task which performs on specific time and critics.

Also using Chrome plugin I can save any LinkedIn contact directly into my contact list in a single click.

This is great and easy to set up on small sales team.

Robins Gupta · Answer

Try due.work!! 
It has inbuild team communication,  task management, and file storage. It simple and easy to use UI/UX makes it easy to be used for people for all domains.

due.work is a perfect match for all startup users as it offers a freemium plan where I can create Unlimited Projects, Unlimited Users for free.

amer wilson · Answer

Customer Relationship Management (CRM) software. This basically helps in automating the sales and marketing process. CRM can garner key information about customers with the help of which we can design highly targeted marketing campaigns for better marketing ROI. CRM also helps in providing personalized customer experience to customers as it can keep track of the entire customer journey.

With CRM integration, you can sync and integrate other software and applications with CRM software and this makes the managing of different business platforms a lot easy and efficient. Furthermore, it is also a great tool for team collaboration like sales and customer support.

Within the CRM, you can share key documents across teams and can work on different contacts together. CRM also acts as a centralized database for all your important business information and this makes information access easier whenever there is a need. This all helps in raising the overall productivity and efficiency of a business.

Ivan Burban · Answer

Stripo helps you reduce email production time up to 60%! We have 300+ Free responsive email templates and greate Drag-n-Drop&HTML editor in one!

Matthieu ROBIN · Answer

We use it from our platform for credit card payments, very easy to use.

Jay Vics · Answer

Social Media Automation, scheduler, content finder, and posting tool with a built-in image editor... For FREE. There is a pro version for 27 a month too, but you can connect unlimited accounts on Facebook, Twitter, Instagram, LinkedIn, Pinterest, and Google+ for free forever.  "Hootsuite + Canva + Buzzsumo = MySoPro!"

(Full disclosure - My company owns this product, but we use it every day and use it to manage clients accounts as well - and its free.)

Jared Cornell · Answer

As a small business, we are constantly trying to build a customer-centric culture. ProProfs Help Desk (https://www.proprofs.com/helpdesk/)  has helped us achieve that as we are able to resolve customer issues faster than ever. Our customers appreciate our reliable 24x7 support and this has really kept us going forward.

That’s not the end of the story, with the help of smart reports, we are able to track employee productivity and performance in real-time. We have a small team and it becomes important to always know which agent is working on which ticket. With the help of the ticket assignment feature, we are able to achieve that as well.

Sepideh · Answer

I'm using Hengam almost every day. It gives me a good insight of my app users who are going to uninstall the app. beside , it increases the users engagement of the app through personalized & automated push notifications. It seems they uses something like AI to predict my churning users. 
I really recommend it for both Android & iOS app owners.

Kaloyan Dobrev · Answer

This the team vault for passwords and sensitive information. We use it daily to store credentials to other services.

Answer

Imagine Slack+Dropbox+Asana+Intercome+GSuite+Salesforce in one and free. That's how good Bitrix24 is.

Anthony Da Mota · Answer

I totally recommend this as it's way more effective and productive than any other management tool (Asana, Trello…).

Amy Ahrens · Answer

As a freelance writer, I couldn't live without Google Drive and Docs for sharing drafts w/ clients for easy real time editing and feedback.

Hugo Fauquenoi · Answer

I'm biased because we build Twist, but it's become Doist's operating system. We're a fully remote team of 50 and couldn't live without one shared place for asynchronous communication

Joshua Dance · Answer

Knowing what the most important numbers are, and where they are headed, is super valuable for a Saas company.

Stefan Theofilos · Answer

Sixty helped me with my website and they are great!

Rebecca Pollard · Answer

I'm biased because I work here ... but when you're starting your business, you should definitely consider email marketing as one of the first strategies to implement. AWeber is a great solution for small businesses. We've been in business for over 18 years, have 100,000 customers, award-winning customer service, and love helping our customers get educated on how to be better marketers. Check us out for sure!

Peter Marchal · Answer

Usefull to automate workflow and save precious founder time ;)

Amanda Rosselly · Answer

This is a really cool solution for simple tasks to set up a convenient and comfortable experience. In any other case, it is worth choosing tools or software for your tasks. It can be like an SSH server - https://www.georgiasoftworks.com/connectbot-client-android or automation tools, billing etc.

Answer

If you are an eCommerce business owner or planning to have an online store, you need to implement a few practices to tun your operations smoothly with your customers. OrderCircle provides the best Solution such as Order Management, Live Inventory, etc.

eva George · Answer

I would like to recommend you the Order Circle. With OrderCircle Order Management feature you can keep track of all your orders so you always know the status of your business. OrderCircle makes it easier for you to fulfill and track orders, manage inventory levels, collect real-time analytics, and ensure your customers have a smooth experience ordering from you, Ordercircle not only provide order management feature but also some extra features which are very beneficial in making your business runs smooth.

Answer

We use G Suite yet again at Freshworks. It's our daily-driver for a range of activities and cannot live without it.

Masoud Fatemi · Answer

Clubhouse is the best software management product I've ever seen. We couldn't build our product without it. seriously.

Deborah Kay · Answer

Enabling Stripe and Apple Pay boosted our ecommerce conversion rates by 600%

Deborah Kay · Answer

Love the Buffer team so much!!

Deborah Kay · Answer

Videos look DIY but it works like magic on Facebook.

maxime berthelot · Answer

I couldn't live without Cloudapp ❤️

Allan Caeg · Answer

Email remains to be my primary way of communicating with prospects and clients.

From influencer outreach to closing a deal, it's important for me to understand if folks are receiving and engaging with my 1:1 emails.

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Buffer definitely gets a word here. They're having how social media marketing is done. 100%!

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OneSignal is a great tool for push notifications! And, did you know that they're free for a lifetime for any number of subscribers? Mind it, they collect your data though.

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If you're looking at powerful customer support tools, look no beyond Freshdesk. It comes with a very generous free tier that gets you unlimited customer support agent seats.

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Freshchat is one of the finest live chat solutions. They have a very generous free tier that gets you 10 agent seats! Now, who else does that?

angelique yangco · Answer

As an eCommerce business owner, this tool helped me a lot in my daily activities whether its order management or Inventory Management or something else. It is Integrated with Shopify as well.

Arseny Stefanov · Answer

To grow quickly you need to know how to achieve and repeat your success. Managing tasks and their results helps to do this.

Rebecca Pollard · Answer

Just released from the team at AWeber. Automatically segment audiences based on opens and clicks.

Simon Benfeldt Jørgensen · Answer

Because you will be noticed in the media.

Paul Gordon · Answer

This is my own product .. but I do use it every day to manage my startups presence and reputation online. It tells me everything that has changed since I last looked and I use it to followback anyone who has followed my account and keep on top of whats happening on my website without having to log into multiple tools.

Peter Toth · Answer

Zapier or similar tool for automation. As small business you have limited resources so whatever can be automated should be automated.

Peter Toth · Answer

Zapier or similar tool for automation. As small business you have limited resources so whatever can be automated should be automated.

eva George · Answer

OrderCircle specializes in multichannel IMS and provides all the functionalities that you all need to succeed in eCommerce

eva George · Answer

I would like to recommend you the OrderCircle.It is the best tool for the Order Management System. With the OrderCircle Order Management feature, you can keep track of all your orders so you always know the status of your business. OrderCircle makes it easier for you to fulfill and track orders, manage inventory levels, collect real-time analytics, and ensure your customers have a smooth experience ordering from you.

Jared Cornell · Answer

We have been using ProProfs Help Desk for quite some time. The way it has simplified our ticket management process is commendable. Our support team is so dependent on this tool that we can’t even think of discontinuing it. It has made customer support much more streamlined than before. Tickets don’t pile up anymore, as agents can track and resolve them as soon as they are raised.

Bernardo de Castro · Answer

To save time in managing team email signatures. I am a suspect because I am the founder. There are good alternatives too.

Thomas DIDIER · Answer

Forest is a back office solution (www.forestadmin.com) which allows you to manage and visualize data.
Developers are saving time -no design, dev. & maintenance- and can focus on the customer-facing product. Business teams get more autonomous and efficient.

Shamit Khemka · Answer

Slack is the best collaboration software for keeping professional teams connected.

Cezary Dobrowolski · Answer

There is no way we could've maintain EmployPlan development without using it! Distributing developers between tasks is crucial, and this piece of software does it best!

Teo Tokis · Answer

We use it for the team's communications. Super intuitive!

angelique yangco · Answer

I've been working on this called Vocus.io. It has made my life so much easier when it comes to sending a mass email or mail merging. It is very simple to use and integrated with most of the platforms like Gmail, etc.

Thiago Gomes · Answer

This product helps you as a manager to do your role like a "skills developer", register feedback e evaluate your team.

Vineet Gupta · Answer

There are so many tools that are required every day, but one of the very important tools for us is ProProfs Chat as it has been helping us in knowing our customers better, resolving their concerns and overall improving the revenue.

Pradeepa Somasundaram · Answer

We use MS TEAMS throughout our entire organisation in UK and India. It's an incredible piece of software which makes communication, announcements a simple & effective process. We can also schedule alerts, announcements, birthday reminders and share files.

Rod Danan · Answer

Teams combine Skype, Slack, Google Drive, and more into one easy to use tool.

I have separate teams for Marketing, Product Dev, Customer Support, and more. You can create channels in each one with their own conversations, files, and other tabs. I use Planner for Project Management and you can add tabs for each project the team is working on.

I have pretty much all the essentials included with my Office 365 Membership making bootstrapping much easier.

Nevada Dyer · Answer

Very intuitive UI, allows me to work exactly the way I want.!

Ivan Burban · Answer

Snovio really  helpful for outreach

Sneha Mittal · Answer

Great for managing your scheduling tasks, like accepting group bookings for workshops, classes, events, great for one on one scheduling like meeting scheduling, providing demo sessions, etc. It also works amazingly well for service type businesses, like salons, therapists, medical practice, wellness clinics, etc. SuperSaaS offers a free forever trial which is perfect for small businesses. You setup the system for free and contact the support team in case of any questions, and then purchase the paid version when you grow. Plus, the paid version is s cheap it starts at just $8 per month, which is the cost of a coffee almost.

Ivan Burban · Answer

Create interactive AMP emails via Drag-n-Drop editor. Make a purchase, chat, vote, submit forms direct in email.

Robert McDaniel · Answer

Found Paperform on PH few months ago, now a happy user.

Peter Forret · Answer

Love the custom status pages, so you can create a subdomain status.<yourproject.com> and see if all the services are still up

eva George · Answer

OrderCircle specializes in multichannel IMS and provides all the functionalities that you all need to succeed in eCommerce. Our IMS features include:
-Flexible, ascendable handling of product variations, kits, and bundles
-Powerful bulk was written material capabilities
-Real-time inventory synchronization across distribution centers and channels
-Dropship and multi-warehouse support

Pradeepa Somasundaram · Answer

We use MS TEAMS throughout our entire organisation in UK and India. It's an incredible piece of software which makes communication, announcements a simple & effective process. We can also schedule alerts, announcements, birthday reminders and share files.

Ian Mikosz · Answer

Tidio has live chat and chatbots which are both available in a free version with upgrades available. Makes handling customer questions so much easier. Chatbots can answer the same questions and even generate leads.

John Lane · Answer

Easy Project Management with a daily email of to do list tasks.  Super easy Project Portfolio Management; mobile app component.  Low learning curve for my team and they are making constant improvements.

Hanna Kline · Answer

100%. It's free and allow you to build an email template (that you will need for sponsors and clients) in no time even if you don't have HTML skills

Jason Grills · Answer

That's definitely a great question. When I started off alone, I had no idea what tools to use. But as I researched more, I realized that there are certain tools you need to have if you plan on making your website more accessible for your target customers and to boost sales. So my list of tools that I can't live without includes:

Microsoft Dynamics 365 (great for capturing customer details and studying a journey to learn what can be done to become better)

ProProfs Chat (very easy to add to your website, makes support accessible for customers that further prompts them to reach out whenever in need)

Google Analytics (to check our progress and whether we are meeting are sales goals or not)

I also have a knowledge repository but it is integrated with my live chat tool, which further helps me to provide instant support.

MailChimp (Because I am getting a lot of sales thanks to our email marketing campaign that is personalized keeping the customer's needs and interests in mind)

I guess these are my basics for now.

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WorkMap can be your companion when working on companies database management, it is very important for a business to have such a tool which consist of features like Workflows & Automation, Tables, and much more. you can learn more about it by visiting the given link.

Brett Hellman · Answer

It's all about the people 👨‍🚀👩🏾‍⚖️👨🏼‍🎓 People make businesses successful. The best people embrace a growth mindset which is powered by hearing feedback from your peers. Matter puts you in control of receiving feedback from your peers versus passively waiting for feedback once or twice a year. Oh! And it's free and fun to get started.

Anuj Mishra · Answer

We have been using a couple of SaaS products for over a year now and they have helped us evolve from a seed-stage startup to a profitable small business.

In my opinion, our best experience has been with the ProProfs Help Desk (https://www.proprofs.com/helpdesk/) which is a well-designed customer support software. We started with the Free plan and slowly moved to the Essentials plan to get more features.

Gregory Orton · Answer

So simple, but it could really help you with seeing inside the black box of all your server tasks and making sure you know exactly when or why your jobs have failed, saving you a lot of time and money in the process.

Dan Makarov · Answer

Saves us a ton of time on bug reporting

Natalie Luneva · Answer

Hi there, I've just published the list of 150+ SaaS tools to accelerate and streamline your business growth! Feel free to check it out and leave your feedback 😉
https://www.producthunt.com/posts/150-tools-to-accelerate-saas-growth
PS. For those founders who are just starting out, you can also save big $$ with this list, because many of the SaaS tools I mention are completely free to use 👌

Elen Udovichenko · Answer

Reply.io is definitely a must-have for any startup team!

It helps you create an effective mix of automated and manual communication touch points across different channels like voice, emails and social touches and streamline your outreach.

Built primarily for sales development teams, it can also be user for PR and linkbuilding, recruiting, or even investor outreach.

Er. Neha Gaurav · Answer

ProProfs Survey Maker is most useful tool for businesses and startups. This tools helps to increase customer satisfaction.

Marina Timchenko · Answer

Is it difficult to monitor hours worked by employees, distribute workloads and calculate payrolls accurately? TMetric provides real-time activity recording on each and every website or application used. Just with a click, you have employees rates set, all-time tracking data collected in transparent reports for calculating payrolls and allocating resources for better loads distribution

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I’d like to suggest a good order management called OrderCircle, with the OrderCircle Order Management feature you can keep track of all your orders so you always know the status of your business

Deborah Kay · Answer

Love this app. So useful

Davor Petreski · Answer

A must-have when it comes to security and vulnerability detection in my opinion!