Fedotov Maxim
Fedotov MaximKenmei Creator

What's a good product for recording the way users interact with my website?

I've seen multiple products before implementing this, but can't find them now. I basically want to see video snapshots of how users interact with my web app.
Posted 
19 recommended
  1. 45
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    FullStory

    See every click, swipe and scroll on your site.

    Ryan Hoover
    Ryan HooverFounder of Product Hunt & Weekend Fund · Written
    FullStory is gold. We've used it to monitor how people interact with producthunt.com, particularly when we're introducing new features/experiences. Unlike in-person user testing or tools like UserTesting, FullStory allows you to see how people use the product in their natural habitat. 🙂
    CommentsShare
    Kunal Bhatia
    Kunal Bhatiadesign @mercury · Written
    I love FullStory. In parallel with Drift or Intercom, you can resolve issues with any user before they even explain the problem. Saw it in action first with @hemeon using it for Design Inc. and @psuedovirtual using it for Drafted. They both convinced me I should get it.
    CommentsShare
    Other products may be ok for static marketing websites but fullstory was the only one to be able to work flawlessly with complex SPA web app in my experience. It also gives you access to JS console. Integration is 1 min if you are using Segment.
    CommentsShare
  2. 27
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    Hotjar

    See how visitors are using your site and get visual feedback

    Roxana Eftene
    Roxana EfteneMarketing & Business Analysis · Written
    Try this one! It does exactly what you described. It stores video snapshots so you can see exactly how your users interact with your website.
    CommentsShare
    Danny Sherrard
    Danny SherrardVP of Growth & Digital Marketing · Written
    I've used Hotjar many times. Excellent. So easy to use. My advice is don't get too frustrated with your users inability to perform a simple task. Not everyone is computer literate!
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    Suganthan Mohanadasan
    Suganthan MohanadasanFounder - basicgravity.no · Written
    Obvious choice. Incoming feature is brilliant on top of the usual recording and heatmaps.
    CommentsShare
  3. 20
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    Smartlook Qualitative Analytics

    Free user recording, heatmaps and analytics for sites & apps

    Lukas Mehnert
    Lukas MehnertB2B SaaS Marketer · Edited
    Really try Smartlook. We offer events in combination with recordings.
    CommentsShare
    Leo Le Roy
    Leo Le RoyMarketing consultant · Written
    You can learn a lot from qualitative data like user recording. However I would use smartlook in combinaison of a quantitative analytics tool like GA
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    Nolwen Dupond
    Nolwen DupondMarketing PPC specialist · Written
    Much cheaper option than fullstory. Deserve considering.
    CommentsShare
  4. 7
    Tamboo
    Brett Lindenberg
    Brett LindenbergFounder & CEO, Mindstamp 🎉 · Written
    Tamboo is great for diving deep into how people are interacting with your site. On top of the general recordings and screenshots, it offers some really cool data visualizations to help you understand and take action on the recorded insights.
    CommentsShare
    Tony Schumacher
    Tony SchumacherI love tech, fitness, music & nature · Written
    +1 using it on 3 different domains.
    CommentsShare
    Clifford Oravec
    Clifford OravecThat "Epic Guide" Guy · Written
    Clifford Oravec made this product
    (Full disclaimer: I'm the founder 😉) I'd recommend Tamboo if you're looking for highly accurate visitor recordings, as it captures everything exactly as your users saw it. It works well with static marketing sites as well as web apps. There are also a number of features that are useful for understanding user behavior at a higher level, such as heat maps and engagement scoring. If you have multiple websites or web apps you want to run Tamboo on, there are (very affordable!) plans that will let you do just that. Plus, I'm super involved and will make sure you're well taken care of 😀
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  5. 6
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    Inspectlet

    Record and watch everything your visitors do.

    Inspectlet is the best. Amazing customer service, too.
    CommentsShare
    Maxim Leonovich
    Maxim LeonovichCo-founder at onebar.io · Written
    We use the inspectlet trial right now, it's quite impressive what it does.
    CommentsShare
    Use this on all my sites!
    CommentsShare
  6. 6
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    KISSmetrics Path Report

    The fastest way to actionable user insights

    Alexander Kehaya
    Alexander KehayaEntrepreneur / BD at Orchid Labs · Written
    This is my go to SaaS for monitoring KPI's and usage of my products.
    CommentsShare
  7. 5
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    Lucky Orange

    Optimize your website for better conversions.

    The UX is a mess, but it gives you amazing insights into recordings of how people use your site.
    CommentsShare
    Zalman Notik
    Zalman NotikI live and breathe payments! · Written
    It gives you heat maps and live videos of your user's interaction with your website.
    CommentsShare
    Cheap & Have lots of features (heat Map, Live chat, form analyze, live video monitoring, segmentation)
    CommentsShare
  8. 6
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    RealEye EyeTracker

    Use the webcam to discover what people see on your site

    Will
    WillPrev @Quovo acq. by @Plaid · Written
    I'd check out RealEye
    CommentsShare
  9. 5
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    Heap

    Capture everything and measure instantly.

    Josh Day
    Josh DayCofounder @ wayfx · Written
    Amazing! I am surprised Heap hasn't been added yet. Awesome funnel analysis.
    CommentsShare
  10. 4
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    Mouseflow

    Live Click Tracking & Website Analytics

    Pros: Significantly cheaper than the competitors (at the time, I haven't looked recently). Individual sessions and heatmaps (which is 90% of the features you want) Cons: Based in Europe, so payments were kind of a pain. User Interface was slow Doesn't understand complex interfaces well Tracking and clicks oftentimes seemed off by ~100+px Work only OK on tracking mobile
    CommentsShare
  11. 3
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    LogRocket

    See video, network & logs leading up to bugs in your app

    Muhammad Azhar
    Muhammad AzharCo-Founder of ContentStudio.io · Written
    An alternative to FullStory.
    CommentsShare
  12. 3
    Smartlook
    Vinit Agrawal
    Vinit AgrawalCo-Founder at Tars (HelloTars.com) · Written
    This is also one of the good products. Although it is a little buggy in terms of showing the proper layout of the page in the the recorded session, but it works. and it is quite simple to set it up with good number of free recorded sessions every month. Check it out.
    CommentsShare
  13. 3
    UXtweak

    Online user testing and usability platform

    Ľubomír Lajoš made this product
    Hello, try UXtweak. It has recording as basic, but you can also do conduct online task-driven usability studies.
    CommentsShare
  14. 2
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    Userbrain

    Your go-to user testing tool

    Matthias Esterl
    Matthias EsterlWeb/Interactive Developer, ANIMAL · Written
    Userbrain is not tracking your users directly. You just enter your URL, write a task and get weekly videos of people using your site for the first time. What they say: "Continuously receive videos of real people testing your website, web app or prototype, and make it ridiculously easy to use."
    CommentsShare
  15. 1
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    Samestate

    Support your customer better by seeing exactly what they see

    FranckUxJapan
    FranckUxJapanSenior UI/UX Designer/Developer in Japan · Written
    .... and this one ↑
    CommentsShare
  16. 1
    Crazy Egg
    Peter Schroeder
    Peter SchroederExploring The API Economy · Written
    I prefer HotJar, but Crazy Egg is a cheaper option.
    CommentsShare
  17. 1
    Zarget 2.0

    New age conversion rate optimization software for websites.

    ShreeraamDG
    ShreeraamDGBusiness Development, Tracxn · Written
    Great product, great service, should try!
    CommentsShare
  18. 4
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    UXCam

    Experience analytics for your mobile app

    Our users report achieving all of this within 3 months of using UXCam: 1. Increased retention rate 2. Higher conversions 3. Optimized onboarding UXCam has a 100% free plan. If you want to improve your app UX, take 30 seconds of your time and book a demo.
    CommentsShare
  19. 1
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    Smartlook Qualitative Analytics

    Free user recording, heatmaps and analytics for sites & apps

    Lukas Mehnert
    Lukas MehnertB2B SaaS Marketer · Written
    Smartlook is getting you the best insights combining session recording, automatic event tracking, funnels, retrospective data and heatmaps.
    CommentsShare