Fedotov MaximVR Anime Society Founder

What's a good product for recording the way users interact with my website?

I've seen multiple products before implementing this, but can't find them now. I basically want to see video snapshots of how users interact with my web app.
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21 recommended
  1. 45
    FullStory

    See every click, swipe and scroll on your site.

    Ryan Hoover85Founder, Product Hunt · Written
    FullStory is gold. We've used it to monitor how people interact with producthunt.com, particularly when we're introducing new features/experiences. Unlike in-person user testing or tools like UserTesting, FullStory allows you to see how people use the product in their natural habitat. 🙂
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    Kunal Bhatia52Co-founder & Design Lead @SlidesUp · Written
    I love FullStory. In parallel with Drift or Intercom, you can resolve issues with any user before they even explain the problem. Saw it in action first with @hemeon using it for Design Inc. and @psuedovirtual using it for Drafted. They both convinced me I should get it.
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    Other products may be ok for static marketing websites but fullstory was the only one to be able to work flawlessly with complex SPA web app in my experience. It also gives you access to JS console. Integration is 1 min if you are using Segment.
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  2. 27
    HotJar Insights

    See how visitors are really using your website.

    Roxana Eftene14Marketing & Business Analysis · Written
    Try this one! It does exactly what you described. It stores video snapshots so you can see exactly how your users interact with your website.
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    Danny SherrardVP of Growth & Digital Marketing · Written
    I've used Hotjar many times. Excellent. So easy to use. My advice is don't get too frustrated with your users inability to perform a simple task. Not everyone is computer literate!
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    Suganthan MohanadasanFounder - basicgravity.no · Written
    Obvious choice. Incoming feature is brilliant on top of the usual recording and heatmaps.
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  3. Lukas Mehnert12Smartlook Hunter · Edited
    Really try Smartlook. We offer events in combination with recordings.
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    Leo Le RoyMarketing consultant · Written
    You can learn a lot from qualitative data like user recording. However I would use smartlook in combinaison of a quantitative analytics tool like GA
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    Nolwen DupondMarketing PPC specialist · Written
    Much cheaper option than fullstory. Deserve considering.
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  4. Brett LindenbergMaker Mindstamp.io + TipTonight.com ⚡ · Written
    Tamboo is great for diving deep into how people are interacting with your site. On top of the general recordings and screenshots, it offers some really cool data visualizations to help you understand and take action on the recorded insights.
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    Tony SchumacherI love tech, fitness, music & nature · Written
    +1 using it on 3 different domains.
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    Clifford OravecThat "Epic Guide" Guy · Written
    Clifford Oravec made this product
    (Full disclaimer: I'm the founder 😉) I'd recommend Tamboo if you're looking for highly accurate visitor recordings, as it captures everything exactly as your users saw it. It works well with static marketing sites as well as web apps. There are also a number of features that are useful for understanding user behavior at a higher level, such as heat maps and engagement scoring. If you have multiple websites or web apps you want to run Tamboo on, there are (very affordable!) plans that will let you do just that. Plus, I'm super involved and will make sure you're well taken care of 😀
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  5. 6
    Inspectlet

    Record and watch everything your visitors do.

    KevandoCTO, Frameri · Written
    Inspectlet is the best. Amazing customer service, too.
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    Maxim LeonovichCo-founder at onebar.io · Written
    We use the inspectlet trial right now, it's quite impressive what it does.
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    Use this on all my sites!
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  6. Alexander KehayaEntrepreneur / BD at Orchid Labs · Written
    This is my go to SaaS for monitoring KPI's and usage of my products.
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  7. 5
    Lucky Orange

    Optimize your website for better conversions.

    The UX is a mess, but it gives you amazing insights into recordings of how people use your site.
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    Zalman NotikI live and breathe payments! · Written
    It gives you heat maps and live videos of your user's interaction with your website.
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    Cheap & Have lots of features (heat Map, Live chat, form analyze, live video monitoring, segmentation)
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  8. 6
    RealEye - Eye tracking

    See exactly what users see, not just where they click!

    WillPrev Quovo (acq. by Plaid acq. by visa) · Written
    I'd check out RealEye
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  9. 5
    Heap

    Capture everything and measure instantly.

    Josh DayCofounder @ wayfx · Written
    Amazing! I am surprised Heap hasn't been added yet. Awesome funnel analysis.
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  10. 4
    Mouseflow

    Live Click Tracking & Website Analytics

    Pros: Significantly cheaper than the competitors (at the time, I haven't looked recently). Individual sessions and heatmaps (which is 90% of the features you want) Cons: Based in Europe, so payments were kind of a pain. User Interface was slow Doesn't understand complex interfaces well Tracking and clicks oftentimes seemed off by ~100+px Work only OK on tracking mobile
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  11. Nachum KligmanCo-Founder BookLikeABoss.com · Written
    They have lots of great features to monitor your site, Heat Maps shows you exactly where your users are clicking on your site.
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  12. 3
    LogRocket

    See video, network & logs leading up to bugs in your app

    Muhammad AzharCo-Founder of ContentStudio.io · Written
    An alternative to FullStory.
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  13. Vinit Agrawal16Co-Founder at Tars (HelloTars.com) · Written
    This is also one of the good products. Although it is a little buggy in terms of showing the proper layout of the page in the the recorded session, but it works. and it is quite simple to set it up with good number of free recorded sessions every month. Check it out.
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  14. 3
    UXtweak

    Online user testing and usability platform

    Ľubomír Lajoš made this product
    Hello, try UXtweak. It has recording as basic, but you can also do conduct online task-driven usability studies.
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  15. 2
    Userbrain

    Remote User Testing Made Easy And Affordable

    Matthias EsterlWeb/Interactive Developer, ANIMAL · Written
    Userbrain is not tracking your users directly. You just enter your URL, write a task and get weekly videos of people using your site for the first time. What they say: "Continuously receive videos of real people testing your website, web app or prototype, and make it ridiculously easy to use."
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  16. 1
    Samestate

    Support your customer better by seeing exactly what they see

    FranckInJapanSenior UI/UX Designer/Developer in Japan · Written
    .... and this one ↑
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  17. Peter SchroederHead of Marketing at Northpass · Written
    I prefer HotJar, but Crazy Egg is a cheaper option.
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  18. 1
    Zarget

    New age A/B testing & heatmap software using chrome extn.

    ShreeraamDGBusiness Development, Tracxn · Written
    Great product, great service, should try!
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  19. Tigran HakobyanDigital Marketer. Community Builder. · Written
    SessionStack is a great product that allows you to see your web app through a user's eyes. You can replay and reproduce errors and quickly fix them. Also, if you are interested in a similar solution for mobile apps check out https://inapptics.com/.
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  20. 4
    UXCam

    Experience analytics for your mobile app

    Our users report achieving all of this within 3 months of using UXCam: 1. Increased retention rate 2. Higher conversions 3. Optimized onboarding UXCam has a 100% free plan. If you want to improve your app UX, take 30 seconds of your time and book a demo.
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