Fedotov Maxim
Fedotov MaximVR Anime Society Founder

What's a good product for recording the way users interact with my website?

I've seen multiple products before implementing this, but can't find them now. I basically want to see video snapshots of how users interact with my web app.
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17 recommended
  1. 44
    FullStory

    See every click, swipe and scroll on your site.

    Ryan Hoover
    Ryan Hoover82Founder, Product Hunt ยท Written
    FullStory is gold. We've used it to monitor how people interact with producthunt.com, particularly when we're introducing new features/experiences. Unlike in-person user testing or tools like UserTesting, FullStory allows you to see how people use the product in their natural habitat. ๐Ÿ™‚
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    Kunal Bhatia
    Kunal Bhatia50Co-founder & Design Lead @SlidesUp ยท Written
    I love FullStory. In parallel with Drift or Intercom, you can resolve issues with any user before they even explain the problem. Saw it in action first with @hemeon using it for Design Inc. and @psuedovirtual using it for Drafted. They both convinced me I should get it.
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    Other products may be ok for static marketing websites but fullstory was the only one to be able to work flawlessly with complex SPA web app in my experience. It also gives you access to JS console. Integration is 1 min if you are using Segment.
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    • Ryan Hoover
      Ryan HooverFounder, Product Hunt

      When you're building a new products, user feedback is critical. You can gather feedback in a variety of ways, through in-person customer development interviews, surveys, and by simply looking at the data. I'm particularly fond of doing user testing (UserTesting is an awesome tool for this) although its only a "simulation" of what your users are actually doing.

      FullStory captures a screen recording of your site visitor's actions and behavior within (cue Steve Irwin impression) their natural environment. We've used it many times at Product Hunt to better understand how people are using new or beta features we're building. It's ๐Ÿ‘๐Ÿผ.

      Comments (0)
    • Mattan Ingram
      Mattan IngramLead Product Designer at Code Climate
      Comments (0)
  2. 26
    HotJar Insights

    See how visitors are really using your website.

    Roxana Eftene
    Roxana Eftene14Marketing & Business Analysis ยท Written
    Try this one! It does exactly what you described. It stores video snapshots so you can see exactly how your users interact with your website.
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    Danny Sherrard
    Danny SherrardVP of Growth & Digital Marketing ยท Written
    I've used Hotjar many times. Excellent. So easy to use. My advice is don't get too frustrated with your users inability to perform a simple task. Not everyone is computer literate!
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    Suganthan Mohanadasan
    Suganthan MohanadasanFounder - basicgravity.no ยท Written
    Obvious choice. Incoming feature is brilliant on top of the usual recording and heatmaps.
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  3. Brett Lindenberg
    Brett LindenbergFounder Mindstamp.io + Aech.co โšก๏ธ ยท Written
    Tamboo is great for diving deep into how people are interacting with your site. On top of the general recordings and screenshots, it offers some really cool data visualizations to help you understand and take action on the recorded insights.
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    Tony Schumacher
    Tony SchumacherI love tech, fitness, music & nature ยท Written
    +1 using it on 3 different domains.
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    Clifford Oravec
    Clifford OravecThat "Epic Guide" Guy ยท Written
    Clifford Oravec made this product
    (Full disclaimer: I'm the founder ๐Ÿ˜‰) I'd recommend Tamboo if you're looking for highly accurate visitor recordings, as it captures everything exactly as your users saw it. It works well with static marketing sites as well as web apps. There are also a number of features that are useful for understanding user behavior at a higher level, such as heat maps and engagement scoring. If you have multiple websites or web apps you want to run Tamboo on, there are (very affordable!) plans that will let you do just that. Plus, I'm super involved and will make sure you're well taken care of ๐Ÿ˜€
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  4. 6
    Inspectlet

    Record and watch everything your visitors do.

    Kevando
    KevandoCTO, Frameri ยท Written
    Inspectlet is the best. Amazing customer service, too.
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    Maxim Leonovich
    Maxim LeonovichCo-founder at onebar.io ยท Written
    We use the inspectlet trial right now, it's quite impressive what it does.
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    Archie Hicklin
    Archie Hicklin๐Ÿ“ฌ mailroom.press ๐ŸŽจ archiehickl.in ยท Written
    Use this on all my sites!
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  5. 4
    Lucky Orange

    Optimize your website for better conversions.

    David J Bland
    David J BlandFounder & CEO ยท Written
    The UX is a mess, but it gives you amazing insights into recordings of how people use your site.
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    Zalman Notik
    Zalman NotikI live and breathe payments! ยท Written
    It gives you heat maps and live videos of your user's interaction with your website.
    CommentsShare
    Musadhik Mohamaed
    Musadhik MohamaedOnline Marketer ยท Written
    Cheap & Have lots of features (heat Map, Live chat, form analyze, live video monitoring, segmentation)
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  6. Nachum Kligman
    Nachum KligmanCo-Founder BookLikeABoss.com ยท Written
    They have lots of great features to monitor your site, Heat Maps shows you exactly where your users are clicking on your site.
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  7. 3
    Mouseflow

    Live Click Tracking & Website Analytics

    Pros: Significantly cheaper than the competitors (at the time, I haven't looked recently). Individual sessions and heatmaps (which is 90% of the features you want) Cons: Based in Europe, so payments were kind of a pain. User Interface was slow Doesn't understand complex interfaces well Tracking and clicks oftentimes seemed off by ~100+px Work only OK on tracking mobile
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  8. Alexander Kehaya
    Alexander KehayaEntrepreneur / BD at Orchid Labs ยท Written
    This is my go to SaaS for monitoring KPI's and usage of my products.
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  9. 2
    RealEye

    See exactly what users see, not just where they click!

    Will
    WillOver-indexing on curiosity ยท Written
    I'd check out RealEye
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  10. 2
    Heap

    Capture everything and measure instantly.

    Josh Day
    Josh DayCofounder @ wayfx ยท Written
    Amazing! I am surprised Heap hasn't been added yet. Awesome funnel analysis.
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  11. 2
    LogRocket

    See video, network & logs leading up to bugs in your app

    Muhammad Azhar
    Muhammad AzharCo-Founder of ContentStudio.io ยท Written
    An alternative to FullStory.
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    • Renzo Lucioni
      Renzo LucioniLogRocket

      LogRocket helps me quickly understand where and how customers struggle so that I can solve their problems sooner. It's saved me a lot of time while investigating and reproducing issues.

      Comments (0)
    • I wasn't able to integrate it with my production, and couldn't find it how to do it. I would really appreciate it if you mention it like how to integrate it with production.

      Comments (0)
  12. Vinit Agrawal
    Vinit Agrawal13Co-Founder at Tars (HelloTars.com) ยท Written
    This is also one of the good products. Although it is a little buggy in terms of showing the proper layout of the page in the the recorded session, but it works. and it is quite simple to set it up with good number of free recorded sessions every month. Check it out.
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  13. 1
    Samestate

    Support your customer better by seeing exactly what they see

    FranckInJapan
    FranckInJapanSenior UI/UX Designer/Developer in Japan ยท Written
    .... and this one โ†‘
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    • kydy
      kydyCurious tech soul

      This app can actually help both customers and developers of apps in numerical ways.

      Comments (0)
  14. Peter Schroeder
    Peter SchroederHead of Marketing at Northpass ยท Written
    I prefer HotJar, but Crazy Egg is a cheaper option.
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  15. 1
    Userbrain

    Weekly videos of users testing your site

    Matthias Esterl
    Matthias EsterlWeb/Interactive Developer, ANIMAL ยท Written
    Userbrain is not tracking your users directly. You just enter your URL, write a task and get weekly videos of people using your site for the first time. What they say: "Continuously receive videos of real people testing your website, web app or prototype, and make it ridiculously easy to use."
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  16. 1
    Zarget

    New age A/B testing & heatmap software using chrome extn.

    ShreeraamDG
    ShreeraamDGBusiness Development, Tracxn ยท Written
    Great product, great service, should try!
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  17. Tigran Hakobyan
    Tigran HakobyanEntrepreneur, Co-founder/CMO @ inapptics ยท Written
    SessionStack is a great product that allows you to see your web app through a user's eyes. You can replay and reproduce errors and quickly fix them. Also, if you are interested in a similar solution for mobile apps check out https://inapptics.com/.
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