What are the best CRM/customer relationship manager tools on the market?

For a growing startup that can't afford a product like Salesforce, mostly used to manage B2B relationships, storing partner information- basic relationship management
Your recommendation
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11 recommended
  1. 18
    Salesflare CRM

    Simple yet powerful CRM for small businesses selling B2B

    Small businesses typically benefit most from straightforward, agile CRM systems that allow your salespeople to focus their efforts on customers and nothing else, so I’d suggest Salesflare. You won’t have to manually input data anymore, as Salesflare integrates with your email, calendar, phone, social, web, company databases, etc. It’s a sales CRM that fully automates customer info and timelines. Automated timelines shows you all you need to follow up on a customer (there’s also email and website tracking). In addition to Gmail and Outlook, you can connect Salesflare to 1,000+ apps via Zapier. There’s also an API to build on.
    • I've used so many CRMs in the past, and have also looked at lots of others too. I was first attracted to Salesflare by the clean design and ease of use, but then was very impressed with just how powerful it is. It integrates so well with Gmail, that it just became a natural extension of how I work. Also the developers have been offering great support too. I highly recommend Salesflare.

      Comments (1)
    • Matt Pliszka
      Matt Pliszkaresearching SaaS software @ pickSaaS.com

      Love the way Salesflare automates your daily work with the CRM, it's really comfortable and saves a lot of time, at the same time providing all the most important CRM functionalities.

      Comments (0)
  2. 12

    A CRM with built-in calling, SMS, and email

    Nick Persico
    Nick PersicoHead of Growth at Close.io · Written
    DISCLAIMER: I work at Close.io. But I've been using it every day for the last > 5 years. It's the only CRM I know of that allows you to email, call, SMS, or update information on a lead from a single window. No additional integrations or add-ons. It just works.
    • Ryan Robinson
      Ryan RobinsonContent Marketing Extraordinaire

      I've been using Close.io in my agency/freelance business for over a year and it's focus on completing activities—making the next call, sending a follow up email, checking off the next task, delivering a contract—has been great for helping focus. A little more premium priced than other options on the market, but the ROI and positive side effects way more than make up for the price.

  3. 3
    PipeDrive CRM

    Effortless pipeline management.

    Graham Campbell
    Graham Campbell4🚀 new ventures, faster · Written
    Very helpful for visualizing your sales funnel & offers a pretty darn robust filtering functionality when you are screening leads against your ideal customer profile
  4. 2

    The post-PC CRM

    Graham Campbell
    Graham Campbell4🚀 new ventures, faster · Written
    Base offers a functionality that allows one to quickly craft personalized emails (in bulk) from contact data in one's CRM. (eg. "Hey [first_name], Would love to connect to chat about how {your product} can help [company_name] address {problem you solve}... )
    Justin Mitchell
    Justin Mitchell9I help startups at SoFriendly.com · Written
    Base is awesome. Awesome UI and perfect for a growing startup
  5. Saketh Rasakatla
    Saketh Rasakatla18Sr. Digital Marketer · Edited
    Recently, G2Crowd in its Summer, 2018 Rankings has given this list of CRM tools to be the best: Source: G2Crowd, Summer 2018 Rankings As you can see, Agile CRM (https://www.agilecrm.com/best-cr...) has been rated as the best All-in-One CRM as it provides necessary sales, marketing and support automation features on a single platform at the most affordable price for any growing business. End-to-end business management: With Agile CRM, a business can manage the entire customer journey. No other CRM does what Agile CRM does - providing quality features at the most affordable price. Thus, making it the best CRM software for industries like IT, real estate, hotels, manufacturing, law firms, and digital marketing agencies, financial advisors too. (to name a few) Robust Contact Management: As a business, you can manage all its contacts in a single database that provides a 360-degree contact view and gives actionable data to everyone on your team. Every interaction you have with your prospects and customers gets updated in real time. It is the best for small business, as more can be achieved in less time. Advanced Sales Automation: With over 50 sales automation features, Agile CRM helps you convert more leads and close more deals. Few of the features it provides: Advances telephony, deal tracks, project management capabilities make it the best sales CRM. Powerful Marketing Automation: Marketing is tough. Agile CRM makes it easy. It automates your daily marketing tasks like email marketing, autoresponders, lead scoring, behaviour-based segmentation, email tracking, social campaign management, reporting and many more. Customer Support and Helpdesk: For startups, Agile CRM suits the best because of its customer support and help desk functionality. With help desk ticketing, help desk labelling, service level agreements, help desk groups and canned responses, it maximises the efficiency of startups looking for growth. Informed Decision Making: With data, you would just another person with an opinion. Agile CRM’s reporting and metrics provide constant insight into the metrics and analytics that a business needs in order to make informed decisions. Hope I helped! :)
  6. Graham Campbell
    Graham Campbell4🚀 new ventures, faster · Written
    Works within Gmail, which proves super nifty. Also, it's free to start.
  7. 1
    HubSpot CRM

    Organize, track, and sell

    Ilya Azovtsev 💌+🤖=🚀
    Ilya Azovtsev 💌+🤖=🚀5Help sales team close more in less time · Written
    Deep connection with marketing tools + ability to send and track emails from CRM. Honestly, I guess that Pipedrive is more user-friendly. But it worth to spend some time to learn Hubspot.
    • David Ferguson
      David FergusonFounder, 5000fish, Inc.

      I've been using HubSpot CRM since it was in Beta and it's really matured into a powerful CRM. I do pay for the Sales Pro tools which unlock a lot of power. There are some limitations however that make it a bad fit, you can read more about those in this review - https://www.techsmartboss.com/blog/top-things-you-should-know-about-the-limitations-of-hubspot-crm-with-workarounds/

    • Julián Maya
      Julián MayaFounder, Sensorglobe

      I applied for the program through Start-Up Chile accelerator for my startup.

      It is a bad product, it lacks of quality, features and it is expensive. That is ok, you have the choice to deliver bad quality as I have the choice to find other solution.

      But I can not cancel hubspot account, now we are attached to a 12month contract per agent without any advert. I'm watching how they take my money every month even when I am not using it, and i begging them to cancel my account, they refuse.

      Keep away from hubspot for startups, this is more a SCAM than a support program.

  8. 1
    Freshsales CRM

    A full-fledged CRM for high-velocity sales teams.

    Tejas Kinger
    Tejas Kinger20SaaS Product Marketing @ Freshworks Inc · Written
    Free for small teams, comes packed with features, including integrated phone, email, lead scoring and event tracking. Moreover, you'll be backed by the best support team in the business. I'd suggest giving Freshsales a spin.
    • Steven Hambleton
      Steven HambletonFounder, Emailancer

      I used Pipedrive for a while but Freshsales is so much faster and the user interface, automations and built in email tracking meant I could retire a few other products.

  9. Enterprising Josh made this product
    Bitrix24 is probably the most full featured free CRM. Has 90% of Salesforce features, without the bill - https://www.bitrix24.com/feature...
  10. Vidya Vellala
    Vidya VellalaFounder CEO Faasthelp · Written
    Vidya Vellala made this product
    This is a customer support or issue management tool along with Knowledge base and integrated chat.
  11. 1
    Pipedrive Gold Plan

    Sales CRM plan that eliminates time consuming admin

    Hi Ankur, I am part of AeroLeads a bootstrap startup and we have been using Pipedrive for 2 years. Pipederive is a great solution to the sales force for small & medium companies. It gives a great overview of leads. One can manage all potential customers on one screen, in a visual and practical way, without missing deadlines or be getting confused at what was said