What are the best tools for creating help pages for SaaS products?

Try their Docs product for help pages plus their Beacon product

HelpScout is awesome from my experience as well.

We use it for creating our knowledgebase and it's been pretty good so far!

One of Intercom's modules is Educate, which lets you create an FAQ / help section that learns over time.

For myself, I did some research because of pricing issues with Intercom and found UserVoice, UserEcho, UserResponse and much more similar ones. They all have support system inc helpdesk, knowledge base, etc.

Today knowledgebase/documentation for SaaS products are typically done via the same help desk software like ZenDesk, FreshDesk, HelpScout, Desk.com etc. These products are great when it comes to ticketing/help desk capabilities but their self-service documentation comes with a lot of gaps. After struggling with them for 4 years not having basic things like proper backup/restore, versioning, editorial roles/approvals, bloated functionalities we decided to build Document360. We are in stealth mode at this stage, the product will hit the shelves around the end of March 2018. We wanted to focus mainly on SaaS products & Software projects where it's constantly evolving. If interested please sign up for the early beta access.

ProProfs Knowledge Base software is your go-to tool for creating help sites for SaaS products. I can say this with full confidence because of the powerful features and robust integrations it provides, which ultimately help you create help pages easily.

It lets you create a knowledge base very easily and you can simply link your article while you're chatting with your customers so operators are more efficient

Easy to use, works with Markdown, and we also use it for our internal documentation

Really simple feedback (including question, idea, problem) gathering system, docs site, knowledge base and internal documentation portal.

Try Faasthelp which has a knowledge base which is simple and easy to create any number of questions and can also add images, videos to the FAQ and comes with great affordable pricing.Apart from knowledge base it also has live chat and ticketing system

We built Corilla because we needed it as technical writers and developers working at Red Hat. We're about to ship a new kbase that you're going to love and of course, always looking after Product Hunt family when it comes to hooking up a subscription. Skip the bloated ticketing system SaaS with tacked-on support docs, we've got you covered.

In case you are looking for in-app feedback & help solution, we use WebEngage to capture NPS scores, reviews, insights, etc. WebEngage provides targeted surveys and features notifications with plug-n-play layouts and diverse response-types. Great targeting features like navigation based, time-based, user behaviour based, etc. It also has in-app embeddable feedback widget that feels like a part of your app's native design to capture real-time feedback from the users. The user can also take a screenshot of the issue.

Their knowledge base feature is good for this.

Good looking, easy to setup & community power

Zendesk handles pretty much all your needs including a chat integration and resource migration. Plus if you qualify, you can get 12 months free:) https://www.zendesk.com/startups/

On-demand help, highly flexible. Allows providing documentation or help content at your website field level. Help can be html formatted text, image or video.

It has a free version, the layout is clean! Easy to use on both sides and I use it for my company.

Has a free plan which allows you to create knowledge bases/customer portals. It's fully customizable, so you can make it look however you like.

👉 Add articles to the Knowledge Base and share them with your users in live chat, 👉 Add the Knowledge Base on your website and inside the product 👉 Your customers can find the answers anytime, even when the support team is asleep 👉 Analyze the effeciency of articles 👉 Optimize SEO 👉 Knowledge is power!

Our docs are completely customisable, and you'll see a level of support that has never existed :)