5 recommended

3
HelpScout

Simple support system, without all the crap you don't need

Try their Docs product for help pages plus their Beacon product
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Petr PinkasCustomer Success Hero @ feedly · Written
HelpScout is awesome from my experience as well.
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Ayush Mittal12bro @boombro, Founder RefR ✌ · Written
For myself, I did some research because of pricing issues with Intercom and found UserVoice, UserEcho, UserResponse and much more similar ones. They all have support system inc helpdesk, knowledge base, etc.
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Ayush Mittal12bro @boombro, Founder RefR ✌ · Written
In case you are looking for in-app feedback & help solution, we use WebEngage to capture NPS scores, reviews, insights, etc. WebEngage provides targeted surveys and features notifications with plug-n-play layouts and diverse response-types. Great targeting features like navigation based, time-based, user behaviour based, etc. It also has in-app embeddable feedback widget that feels like a part of your app's native design to capture real-time feedback from the users. The user can also take a screenshot of the issue.
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1
ReadMe

Beautiful Documentation Made Easy

JeremyProduct Manager · Written
Easy to use, works with Markdown, and we also use it for our internal documentation
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1
Intercom Educate

What a knowledge base should be–personal and intelligent

Omer Molad3Co-founder and CEO @ Vervoe · Written
One of Intercom's modules is Educate, which lets you create an FAQ / help section that learns over time.
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