What's the best bug & issue tracking tools for non-technical teams?

Im looking for the simplest tools for non-technical team members to submit any bug, feedback and issues but powerful enough for me to keep track of them. 🤔

Faiz MokhtarSoftware Engineer, Malaysia · Asked 14d ago

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3 recommended

JIRA Software

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Edwin WeeStripe · Written 14d ago

Great project tracking, even for non-technical teams.

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Milan ChhedaSoftware Developer · Written 13d ago

JIRA always. BE technical or non-technical. JIRA has everything for everyone.

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Kayako

Unified customer service platform

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Adriano CahetéUX Designer & FrontEnd Developer · Written 14d ago

Since you don't talk about prices or being self hosted, i'd recommend Kayako. It's a helpdesk service who a like a lot, because it's easy to work with it. I don't think they have a demo, but you can start a trial.

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Airtable

Realtime spreadsheet-database hybrid

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Ayush Mittalbro @boombro, Founder RefR ✌ · Written 13d ago

Recently tried Airtable. They have a 'Bug & Issue Tracker' template. Pretty easy to go for and organised well in terms of priority. The preset columns include everything but you can customise should there be a need.

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