Faiz MokhtarSoftware Engineer, Malaysia

What's the best bug & issue tracking tools for non-technical teams?

Im looking for the simplest tools for non-technical team members to submit any bug, feedback and issues but powerful enough for me to keep track of them. 🤔
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5 recommended
  1. 3
    Futuramo Visual Tickets

    Requests, feedback and ideas shared visually

    Szymon KozakGrowth Hacker @Futuramo · Written
    Futuramo Visual Tickets lets your team easily report bugs by uploading screenshots/images and annotating directly on them. No additional description needed - everything is visible at a glance. Image/screenshot + annotation + ticket attributes -> effective issue tracking for developers and non-developers.
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  2. Great project tracking, even for non-technical teams.
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    Milan ChhedaSoftware Developer · Written
    JIRA always. BE technical or non-technical. JIRA has everything for everyone.
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  3. 1
    Kayako

    Unified customer service platform

    Adriano CahetéUX Designer & FrontEnd Developer · Written
    Since you don't talk about prices or being self hosted, i'd recommend Kayako. It's a helpdesk service who a like a lot, because it's easy to work with it. I don't think they have a demo, but you can start a trial.
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  4. 1
    Airtable

    Realtime spreadsheet-database hybrid

    Ayush Mittal27bro @boombro, Founder RefR ✌ · Written
    Recently tried Airtable. They have a 'Bug & Issue Tracker' template. Pretty easy to go for and organised well in terms of priority. The preset columns include everything but you can customise should there be a need.
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  5. 1
    Kuoll JavaScript Tracer

    See how your users crashed your web application

    Eugene StepnovOperations at Kuoll · Written
    Eugene Stepnov made this product
    It records visual user actions on the web page with technical details, so you don't need to explain developers the bug itself.
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