Faiz Mokhtar
Faiz MokhtarSoftware Engineer, Malaysia

What's the best bug & issue tracking tools for non-technical teams?

Im looking for the simplest tools for non-technical team members to submit any bug, feedback and issues but powerful enough for me to keep track of them. 🤔
Your recommendation
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5 recommended
  1. 3
    Futuramo Visual Tickets

    Requests, feedback and ideas shared visually

    Szymon Kozak
    Szymon KozakGrowth Hacker @Futuramo · Written
    Futuramo Visual Tickets lets your team easily report bugs by uploading screenshots/images and annotating directly on them. No additional description needed - everything is visible at a glance. Image/screenshot + annotation + ticket attributes -> effective issue tracking for developers and non-developers.
  2. Great project tracking, even for non-technical teams.
    Milan Chheda
    Milan ChhedaSoftware Developer · Written
    JIRA always. BE technical or non-technical. JIRA has everything for everyone.
  3. 1

    Unified customer service platform

    Adriano Caheté
    Adriano CahetéUX Designer & FrontEnd Developer · Written
    Since you don't talk about prices or being self hosted, i'd recommend Kayako. It's a helpdesk service who a like a lot, because it's easy to work with it. I don't think they have a demo, but you can start a trial.
  4. 1

    Realtime spreadsheet-database hybrid

    Ayush Mittal
    Ayush Mittal27bro @boombro, Founder RefR ✌ · Written
    Recently tried Airtable. They have a 'Bug & Issue Tracker' template. Pretty easy to go for and organised well in terms of priority. The preset columns include everything but you can customise should there be a need.
    • Matt Bettiol
      Matt BettiolDo what you love!

      This app is simply amazing! I have been using this as my replacement to Google Spreadsheets. The features inside of this amazing service are endless. If you have lots of data and want to organize it efficiently, this is the app for you :)

    • Danielle A. Vincent
      Danielle A. VincentGeneral Enthusiast, Rouser of Rabble

      We started using Airtable to manage our content projects at work. After using it for a month, I decided I liked it so much that I signed up for Zapier and Airtable to manage my personal projects as well. It has completely changed everything.

  5. 1
    Kuoll JavaScript Tracer

    See how your users crashed your web application

    Eugene  Stepnov
    Eugene StepnovOperations at Kuoll · Written
    Eugene Stepnov made this product
    It records visual user actions on the web page with technical details, so you don't need to explain developers the bug itself.