its great to document ideas, knowledge and processes in order to never miss knowledge and make it easier for new hires to join the team, know the core activities, ideas, processes, etc.
Team is slow to address product short-comings and doesn't share any information about upcoming releases or fixes about the product. The product is a collaboration tool yet their product road map is clearly non-collaborative with paying customers.
- Hubot is immensely helpful for scripting all the nonsense in Slack that makes communicating with the team fun. As they put it, "your company's robot should be a place full of inside jokes, custom integrations, and general merriment." Ok...well it can also do useful things like translate phrases, bring up maps, etc. You can customize it to your Slack channel's liking!