Helpdesk by LabiDesk

All-in-one helpdesk to assist, engage & sell to leads
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What do people think of Helpdesk by LabiDesk?
The community submitted 57 reviews to tell us what they like about Helpdesk by LabiDesk, what Helpdesk by LabiDesk can do better, and more.
Use Helpdesk by LabiDesk?
Overall ratings
4 ratings
Rated highly for:
Company mission
Design
Ease of use
Community
Customer support
Pricing
Feature set
Benefits

57 Reviews
G L
WORST CUSTOMER SUPPORT EVER!!!! DO NOT BUY THIS SOFTWARE. I signed up for this product through appsumo and I wasted my money. Not only does the product have glitches but their customer support is horrible. I tried to get them to activate all 3 appsumo deals that I purchased but they were not responding to me. I tried emailing them since FEBRUARY then I tried messaging them on appsumo then I went on the website and contacted them in chat on the website and they said the issue would be resolved within 24 hours. I decided to give them the 24 hours and then the next day I came back and I see that my password for some reason was not working so I went to reset my password and it tells me that there is no account with that email?!?!?!? They must have deleted my account! I am so frustrated with this company.
Lacks community
Negative company mission
Weak customer support
Weak visual design
Missing key features
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I'm sorry to hear that you feel that way, but I don't think we have you as a customer on LabiDesk. Kindly double check.

Max Power
Super
Strong community
Positive company mission
Great customer support
Good visual design
Easy to use
Cost-effective
Strong feature set
Clear benefits
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Антон Богданов
Positive company mission
Good visual design
Easy to use
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Danny James
Weak customer support
Missing key features
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Анна Корж
Recommended this product
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Borys Polushko
Recommended this product
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Sergey Aibinder
Recommended this product
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Andriy Bas
Recommended this product
Best customer support ever! 💪🚀
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Krishna Anubhav
Recommended this product
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Dan Remon
Recommended this product
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