Jira earns strong praise for keeping cross‑functional teams aligned, especially in agile workflows, with powerful tracking, automation, and integrations. Makers of

Airtable

Amplitude

, and

MacPaw

say it reliably coordinated launches, smoothed engineering–product handoffs, and helped resolve issues against deadlines. Users highlight customizable boards, dashboards, and reporting that scale well. Common critiques: steep learning curve, clunky or crowded UI, and occasional lag, especially with heavy projects; setup and workflow customization can be time‑consuming. Overall, teams find it indispensable once configured, driving organization, visibility, and delivery.

+146

Summarized with AI

Pros

project management (67)

task tracking (53)

collaboration features (27)

customizable workflows (26)

integration with other tools (23)

issue tracking (19)

agile support (16)

sprint planning (15)

reporting tools (6)

roadmap view (2)

Cons

complex interface (23)

clunky UI (11)

steep learning curve (11)

overwhelming options (5)

slow performance (4)

Pros

Cons

Reviews

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•2 reviews

What's great

customizable workflows (26)project management (67)integration with other tools (23)collaboration features (27)issue tracking (19)sprint planning (15)task tracking (53)agile support (16)

Jira is a powerful project management and issue tracking tool, especially for agile teams. It’s great for sprint planning, tracking progress, and organizing complex workflows across multiple teams. The flexibility and customization options are a big plus, and integrations with other tools make it even more useful.
That said, the interface can feel overwhelming at first, and configuration can get complex depending on the workflow. Overall, it’s an excellent tool once you’re familiar with it.

What needs improvement

steep learning curve (11)complex interface (23)clunky UI (11)

Jira’s biggest downside is the complexity. The interface can feel clunky and overwhelming, especially for new users, and the learning curve is quite steep. Performance can also slow down in large projects. A more streamlined UI and simpler setup would significantly improve the experience.

vs Alternatives

I considered alternatives like Trello, Asana, and ClickUp, but Jira felt more robust for issue tracking and agile workflows. It offers better sprint planning, customizable workflows, and strong reporting, which makes it a better fit for product and engineering teams.

How easy was onboarding new team members to Jira?

Onboarding can be a bit challenging at first because Jira has a lot of features and configuration options. With a short walkthrough and a clear workflow setup, most team members adapt quickly, but the initial learning curve is definitely there.

Which automations saved your team the most time?

The biggest time-savers were automations for assigning issues, updating statuses, and notifying the right people when tickets move through the workflow. Automating repetitive steps like transitions, labels, and reminders helped keep the board clean and reduced manual work.

How effective is issue tracking across multiple teams?

Very effective overall, especially with linked issues and shared workflows, but it works best when teams follow consistent processes.

Ratings

Ease of use

Reliability

Value for money

Customization

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33 views20d ago

•1 review

What's great

customizable workflows (26)project management (67)integration with other tools (23)collaboration features (27)issue tracking (19)sprint planning (15)task tracking (53)agile support (16)

Jira keeps everything in one place. I can see the project, the sprint, the tasks, and the bugs without jumping between tools. The boards make it really clear what’s in progress and what’s blocked, and the way it links epics, stories, and subtasks actually helps the team stay aligned. I also like that we can shape the workflows to match how we work, not the other way round. And because it connects with the other tools we use, updates don’t get lost.

What needs improvement

steep learning curve (11)

It can be too much. If you’re new to Jira it’s not obvious where to go or what to click, and some of the screens feel a bit heavy. There are lots of options and settings, which is powerful, but it also makes the first few weeks harder than they need to be. A simpler view for people who just want to update their task would really help, and performance on bigger boards could be a bit faster.

vs Alternatives

It scales better than the simpler tools. We needed proper sprints, reporting, and integrations, and Jira already had them. A bit harder to learn, but more future proof.

Which automations saved your team the most time?

The best one is auto-moving tickets when a PR is merged or when the status changes. We also auto-assign bugs based on component so nobody has to triage. Saves loads of back-and-forth.

How effective is issue tracking across multiple teams?

Works well as long as teams follow the same setup. Linked issues make dependencies clear and you can still report across projects.

Did real-time collaboration improve team communication?

Yes. Keeping comments, files, and links on the ticket means people don’t have to chase in Slack. Everyone can see what changed.

Ratings

Ease of use

Reliability

Value for money

Customization

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69 views4mo ago

•2 reviews

What's great

project management (67)task tracking (53)

Jira is great for keeping work organized, especially when multiple teams and projects are involved. Once things are set up, it’s easy to track progress without constantly asking for updates.

What needs improvement

complex interface (23)

At first, the setup and interface feel a bit heavy. New users usually need some time to get used to it.

vs Alternatives

Trello

Asana

I also used tools like Trello and Asana. They were simpler, but Jira felt more reliable for complex workflows and long-term projects.

Are sprint planning and backlog grooming efficient in Jira?

Sprint planning and backlog grooming work well, but they can feel a bit heavy if the setup is too complex.

Did performance slow down with larger projects?

It can feel slower at times, especially when boards get crowded. It’s not a deal-breaker, but it’s noticeable.

How easy is setting up notifications without spam?

It takes some effort at first. Defaults can be noisy, but once you tweak notification settings, it becomes manageable and useful.

Ratings

Ease of use

Reliability

Value for money

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22 views16d ago

•1 review

What's great

customizable workflows (26)project management (67)sprint planning (15)

I've been using jira for a while. I like how organized and structured it is. Easy to manage tasks, and keep track of them.

What needs improvement

complex interface (23)

Some bits of its ui can be complicated. Sometime I find myself searching for something for minutes.

vs Alternatives

I considered keeping track of tasks trough Notion, but notions excels at documenting. Not task management / sprint planning / etc.

How customizable are workflows without developer help?

Very. Every team has different needs. Different states for tasks. In jira, this is possible.

What features felt clunky or slowed your workflow?

I cannot see the completed sprints.

What costs surprised you during scaling or add-ons?

None.

Ratings

Ease of use

Reliability

Value for money

Customization

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5 views9d ago

•4 reviews

Jira is one of those tools you kinda love and hate at the same time — and I mean that in the best possible way. It does what it promises: keeps issues tracked, workflows organized, and the team (mostly) in sync. Once it's set up right, it's solid. Powerful, flexible, and surprisingly good for managing even weird non-dev tasks if you customize it enough. But — and here’s the “not-quite-5-stars” part — the UI still feels clunky at times. Too many clicks to do simple things. The performance can lag when you’ve got tons of tickets or complex filters. And don’t get me started on trying to onboard new team members without them staring at the screen like it's a spaceship dashboard. That said, when it works (which is most of the time), it really works. The automation rules, integration options, custom fields, all of it makes sense once you’re deep in the ecosystem. So yeah — 4/5. Not perfect, but still the best in its category. Just be ready to wrestle with it a bit before it bends to your will.

What's great

customizable workflows (26)integration with other tools (23)issue tracking (19)

What needs improvement

slow performance (4)complex interface (23)clunky UI (11)

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32 views9mo ago

•10 reviews

Jira brings to mind that quote about programming languages: “There are only two kinds of languages: the ones people complain about and the ones nobody uses.” I complain about Jira daily. I don't like its UI. I don't like how it creates new items and puts them out of order. But no other tool is as comprehensive as it. There's no other tool (except maybe Notion) that's as good at making sure you get things done. So I complain about Jira. But I use it because it works.

What's great

project management (67)

What needs improvement

clunky UI (11)

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12 views9mo ago

•10 reviews

I use Jira daily with my team to manage projects and keep track of every task. The detailed issue tracking allows us to spot problems early and assign work clearly. While the interface can feel complicated at times, its powerful features help us stay organized and meet deadlines consistently. It supports our workflow well and improves team communication. Overall, Jira is a dependable tool that drives our projects forward, even if it takes some time to master.

What's great

project management (67)collaboration features (27)issue tracking (19)task tracking (53)

What needs improvement

complex interface (23)

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16 views8mo ago

•2 reviews

What's great

project management (67)issue tracking (19)task tracking (53)agile support (16)

This tool is amazing. I can tell it's the best tool of its kind in the market. Very useful for project management and team collaboration

What needs improvement

slow performance (4)

sometime, it's quite lagging, and the editing session in Confluence is not stable

vs Alternatives

My company chose it.

Did the interface feel intuitive or overwhelming?

8/10

Are sprint planning and backlog grooming efficient in Jira?

10/10

How customizable are workflows without developer help?

8/10

Ratings

Ease of use

Reliability

Value for money

Customization

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46 views2mo ago

•10 reviews

I use Jira for project management, and it’s fantastic for tracking tasks and managing workflows. The customizable boards and detailed reporting really help keep my team organized and on schedule. However, the learning curve can be steep for new users, and sometimes it feels a bit overwhelming with all the features. Still, it’s an incredibly powerful tool for keeping projects on track.

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13 views6mo ago

•10 reviews

Jira is great for tracking bugs, linking test cases to user stories, and collaborating with developers. The integration with test management tools adds a lot of value. However, customizing workflows for QA can be a bit clunky, and the UI isn't always intuitive. Still, it's a reliable platform for keeping QA aligned with the dev team.

What's great

integration with other tools (23)collaboration features (27)issue tracking (19)

What needs improvement

clunky UI (11)

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13 views8mo ago