
What's great
Jira keeps everything in one place. I can see the project, the sprint, the tasks, and the bugs without jumping between tools. The boards make it really clear what’s in progress and what’s blocked, and the way it links epics, stories, and subtasks actually helps the team stay aligned. I also like that we can shape the workflows to match how we work, not the other way round. And because it connects with the other tools we use, updates don’t get lost.
What needs improvement
It can be too much. If you’re new to Jira it’s not obvious where to go or what to click, and some of the screens feel a bit heavy. There are lots of options and settings, which is powerful, but it also makes the first few weeks harder than they need to be. A simpler view for people who just want to update their task would really help, and performance on bigger boards could be a bit faster.
vs Alternatives
It scales better than the simpler tools. We needed proper sprints, reporting, and integrations, and Jira already had them. A bit harder to learn, but more future proof.
Which automations saved your team the most time?
The best one is auto-moving tickets when a PR is merged or when the status changes. We also auto-assign bugs based on component so nobody has to triage. Saves loads of back-and-forth.
How effective is issue tracking across multiple teams?
Works well as long as teams follow the same setup. Linked issues make dependencies clear and you can still report across projects.
Did real-time collaboration improve team communication?
Yes. Keeping comments, files, and links on the ticket means people don’t have to chase in Slack. Everyone can see what changed.




