Reviewers consistently describe Frigade as easy to integrate, polished out of the box, and flexible enough to fit custom onboarding needs. They say it helps teams ship multi-step registration flows, guided tours, tooltips, checklists, feature announcements, and product education without much implementation hassle or extra engineering work. Clear docs and responsive support come up repeatedly, with several users praising the team’s speed, openness to feedback, and help in Slack. The feedback is notably one-sided, with no meaningful criticisms mentioned in the provided reviews.
Frigade
How well does the Assist API handle changes in the UI after a product release? Does it automatically adapt when buttons or flow moves?
Frigade
@viviana_madeleine yes, it automatically detects updates in the UI on a schedule. See more here https://frigade.com/how-it-works
Build Check
Hey Christian! love the idea and wish you all the best here! Congrats on the lunch
Frigade
@german_merlo1 thank you!
When making things like this, the biggest headache is that the selector breaks when the UI changes—how do you handle that?
the failure i would want to know about is the stale guide.
pointing at a button is a claim about the ui, and uis move. when a text answer goes stale you can usually tell. a stale pointer just confidently highlights the wrong thing and the user does what they were told.
the show me where framing is right, for what it is worth. reading instructions and then hunting for the element is where people give up.
so does assist know when its own guide has drifted. deriving the target live from the dom every time is a completely different product from a stored selector, and i would say which one right on the page, because anyone who has built this internally asks inside ten seconds.
Paste
The detail I like most is the browser agent that logs into a test account and remaps your product on a schedule — that fixes the stale-help-center problem at the root. Curious how the map handles things the test account can't see, like feature flags or higher plan tiers — do you run multiple accounts, or accept some blind spots? Congrats on the launch, Christian and team.
The part I like most is that the agent can guide users directly on the screen instead of just explaining steps. That could make onboarding much easier. 👀