Effortlessly guide and onboard users through your product with AI-powered assistance – increasing retention and customer success. Backed by Craft Ventures, General Catalyst, the cofounder of Dropbox, the founder of Vercel, and more.
The community submitted 13 reviews to tell
us what they like about Frigade, what Frigade can do better, and
more.
5.0
Based on 13 reviews
Review Frigade?
Reviewers consistently describe Frigade as easy to integrate, polished out of the box, and flexible enough to fit custom onboarding needs. They say it helps teams ship multi-step registration flows, guided tours, tooltips, checklists, feature announcements, and product education without much implementation hassle or extra engineering work. Clear docs and responsive support come up repeatedly, with several users praising the team’s speed, openness to feedback, and help in Slack. The feedback is notably one-sided, with no meaningful criticisms mentioned in the provided reviews.
+10
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Pros
Cons
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We lost countless hours of implementing onboarding and product navigation ourselves. It might be late for us to switch, but for our next projects using Frigade is a no brainer. The only missing piece is that in B2B software, onboarding is mostly completed for the account level, not individual. But, I see this in the upcoming features.
We just started using Frigade and are very happy so far! As a consumer product with a global user base, onboarding is super important to us. Up until now, building new onboarding has been tedious and feels super brittle. Iterating was also tedious because each minor change would require a code change. I'm suuuper glad Frigade came along!
Frigade has a very impressive amount of functionality given how new they are. Excited to see how the team continues to innovate in this space!
What's great
fast implementation (1)customizable onboarding (6)
Very useful tool! been using it for a while for our fintech startup.
Is there a way to modify the Frigade NPS component to create a CES (customer effort score) survey, reducing the score range to 1-5 (instead of 1-10)? Also, it would be useful to customize the labels in spanish.
Congrats on the launch!
Frigade gave our engineers and designer onboarding superpowers.
We needed a new user multi-step registration flow and a guided tour encouraging targeted interactions across multiple routes that were complex with custom designs and worked out of the box. Frigade delivered that and much more. We're taking advantage of the ability to show specific flows to a targeted audience for informative tooltips when notifying existing users of new features and several other use cases.
Overall the experience has been great and I would highly recommend Frigade to anyone that's looking to plug onboarding and informative interactions into existing systems.
Frigade has been instrumental for SaaSGrid as we've built and launched our product. We've used Frigade for onboarding flows, new feature announcements, and product education. We love that we can drop in product education with every new feature with no extra engineering work, and it allows us to ship the best possible experience to our users quickly.
Eric, Christian, and the whole team are rockstars and super helpful with any questions. They've been really receptive to requests and feedback and SaaSGrid is super excited to see what they continue to build!
What's great
customizable onboarding (6)supportive team (4)responsive to feedback (3)feature announcements (1)product education (1)no extra engineering work (1)
Currently working with Frigade and really liking the product & team so far — they make it easy to focus on UX and our specific onboarding needs without having to fuss over how tooltips, guided tours, and checklists are implemented. Clean components that are easy to plug in and adapt, excited to see how Frigade will help us explain our autonomous cloud platform easily and clearly.
I recently integrated Frigade into chartpilot.com and it was quite smooth. UX was nice out of the box, but I could also customize what I wanted. Docs were clear, and the founders were helpful in Slack when I had questions. Would recommend to other builders!
What's great
easy integration (3)clear documentation (1)customizable onboarding (6)supportive team (4)
Frigade has made setting up our onboarding a breeze. Super easy to plug in, looks great right away, and it’s flexible enough to tweak however we need. The team’s awesome too—quick to help and open to feedback. Makes the whole process way smoother.
What's great
easy integration (3)quick setup (1)customizable onboarding (6)supportive team (4)responsive to feedback (3)
Product onboarding is a very complex feature. And building it internally can take some time. It's amazing to find a tool like Frigade that does one thing and does it right. We've been exploring it at Sirdab, and we plan to use it very soon!