Dylan Field

UserLeap - AI-powered, product research platform

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UserLeap lets you run targeted micro-surveys in your product with a snippet of code deployed just once.
A product manager can ask a question about onboarding, feature usage or customer needs and get hundreds of actionable responses within hours.

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Ryan Glasgow
Thanks for the hunt, Dylan! As a product manager, I realized traditional user research wasn’t keeping pace with our product development process. In many cases, it took weeks to get results, but I needed to make a decision the next day. So most of the time, I was left to make important product decisions based on nothing but assumptions. In the best case scenario, I had to rely on analytics data that told me what customers were doing, but couldn’t tell me why. I started building UserLeap two years ago to help product teams take the guesswork out of product development. With UserLeap, you can target specific users in your product or on your website, launch a micro-survey, and get meaningful answers to your questions in a few hours. And you can keep those surveys running continuously so you have a constant pulse on your users. We have all kinds of companies using UserLeap from startups trying to find product-market fit to some of the largest tech companies wanting to understand why their conversion funnel is broken. Three things make UserLeap extremely useful for product teams: - We provide over 75 micro-survey templates so you don’t need to be a UX researcher to do user research - You can get valuable insights from open-ended questions. We analyze and prioritize the results for you using AI, which saves you a ton of time! - We integrate with your tech stack, with tools like Segment, Google Tag Manager and Slack (and more exciting integrations coming soon) We’re excited to announce our $16M Series A led by Accel and UserLeap’s early access plan so you can explore full product functionality for free. We appreciate your support and please let us know if you have any questions or feedback! Cheers, Ryan (CEO)
Scott Hanford
@ryanglasgow Amazing progress - congrats Ryan!
Drew Moxon
@ryanglasgow Congrats on all the progress to date Ryan! Great to see what you've built since those early explorations in 2017 - and a really relevant problem for product teams. Even at FAANG scale, research takes a long time, so continuous qualitative insights are super valuable.
Ryan Glasgow
@moxon Thanks Drew! Glad to hear the problem resonates.
Vytautas Savickas
@ryanglasgow looks really awesome 👏
Junwon Park
@ryanglasgow Clever! You are taking a real existing problem. That is definitely a big pain point for me and my colleagues as well.
Dylan Field
Hey Product Hunt, Excited for this launch! UserLeap has an incredible vision-- to make user research as fast and continuous as the product development cycle. When Ryan showed me the product earlier this year, I immediately saw the gap it could fill for product teams and asked to invest. With UserLeap, you can just press a button and ask customers what they think about a new feature or onboarding process. It makes collecting insights easy and it’s simple to add to your website — you can get started in just an hour. I’m especially excited about the potential of UserLeap’s open-text feature which makes it easier to scale qualitative feedback! The team has spent years refining it.
Ryan Glasgow
Thanks for the hunt, Dylan! Really appreciate your backing and support over the past year.
Aitor Rodríguez
Top!
Allison Dickin
Aitor Rodríguez
@aitor_rodriguez_plagaro @allison_dickin Quick question. Just set up an event using the public api (backend), but the survey is not fired. Is there sth i'm doing badly?
Allison Dickin
@aitor_rodriguez_plagaro Hey Aitor, excited your trying out UserLeap! We'll just need a few more details to investigate. Do you mind using the help chat in the product (bottom left corner)? And from there, we'll get things sorted! Thanks :)
Aitor Rodríguez
@aitor_rodriguez_plagaro @allison_dickin Already solved my problem! +10 For the aweasome support
Allison Dickin
Harry Dry
Congrats team. Looks great. Wish you luck :)
Allison Dickin
@harrydry Thanks Harry! Appreciate it :)
Zineb
👏👏 Congrats on the launch!!! All the best!!
Allison Dickin
@zlay thank you!
Ryan Glasgow
@zlay Thanks!! A big day for us 🚀
Jessi Craige Shikman
At First Round, we have been using User Leap ever since partnering with the team in their seed round—and we've been getting so much out of using the product ourselves from Day 1. Outside of the obvious impact for product teams, there's so much value for marketing teams as well. From better understanding our audience to identifying why users do/don't sign up, to figuring out what kind of content and features they'd like to see, we've learned tons from the micro-surveys we run on the First Round Review. Congrats to the team on a spectacular launch!
Allison Dickin
Hi @jessica_craige, so great to hear. We've loved partnering with First Round in general, and with you on the First Round Review. Thanks for your support!
Ryan Glasgow
@jessica_craige As soon as your team invested, you became customers! LOVE that conviction of in investing products you would actually use. Thanks for all the support along the way Jessi!
Peep Laja
This is so good, and really fills the gap in the market. I'm stoked.
Ryan Glasgow
@peeplaja Great to hear that!
Allison Dickin
Thanks @peeplaja!
Aazar Ali Shad
@peeplaja what exactly does it fill? They are tools like refiner. You mean the AI?
Muntasir Rashid
SaaS founder and PM here, this is going to make my life so much easier :) Now a days, long form survey for SaaS is almost ineffective, NPS only gives an overall picture. I need to understand user experience feature wise in particular cohorts. Userleap is going to be the perfect tool for that.
Ryan Glasgow
@muntasir_rashid That is awesome to hear. That is exactly the pain point we are solving for. Excited for you to try it out!
Nashilu Mouen
We're early users and big fans of Userleap at Clay! Invaluable for gathering feedback and generating insights directly from our users. Breadth and thoughtfulness of templates was also super helpful for getting started. Congrats team ✨
Allison Dickin
@nashilu_mouen thanks so much! It's been great working with you and so glad UserLeap has been valuable for you.
Ryan Glasgow
@nashilu_mouen Thanks for all the early support and product feedback to get us to today. Looking forward to continuing to working together!
Nikunj Kothari
We are early users of Userleap at Opendoor. We love love love the product here, it was an instant hit (and honestly buy) with the product team here. Three things stand out for me: 1) Ease of integration - we were up and running in <30 minutes using Google Tag Manager 2) High response rates - we are seeing insane levels of response rates even to open-ended questions 3) Care of onboarding - Ryan, Allison & team have been really thoughtful about onboarding new customers Congrats on this achievement, can't wait to see what comes next!
Allison Dickin
@nikunj thanks so much. We've all loved working with you and the Opendoor team :)
Ryan Glasgow
@nikunj You and your team have been amazing to work with and I'm so glad you've had a positive experience so far. We love doing things that don't scale and glad that the extra care and attention during onboarding paid off!
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