Socialinsider
Social media analytics and benchmarking tool
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Kevin William David

Socialinsider - Social media analytics & benchmarking tool for agencies

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Social media analytics & benchmarking tool which serves up a full view of any competitors' digital strategy for Facebook, Instagram, Twitter and Youtube.

Save time and impress clients with data they haven't seen before.

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Johnadeen Albertini

Don't listen to the negative reviews. This application will help you enhance your social media presence.I had a job interview yesterday for a social media position. During the interview, I showed my interviewer how to use Socialinsider; she loved using the app.

Pros:

-interface -reports -awesome customer service

Cons:

No cons. Just love.

danielle
What a lovely story πŸ’›
Adina Jipa
Maker
Thank you so much, Johnadeen, for being a brand ambassador for Socialinsider <3
Leonardo Wolff
@adinajipa hahaha, that explains the "Don't listen to the negative reviews". I'm not an Embassador, I am a user. I bought the lifetime deal on Appsumo and you cancelled my account, as you deleted accounts from other people. You are a scammer and this will chase you for life
Rath Saadying
@leonardo_wolff1 agree to that.
WEBTICOS
@adinajipa what a brand ! A company that don't respect their early LTD customers whose support you, as i see there's plenty of people pissed of and you don't care.So why you get them into your lifetime deals if you don't honor your promises.
MusolΓ© πŸ‡ΏπŸ‡² πŸ‡ΊπŸ‡Έ πŸ‡¦πŸ‡΄ | Musole Kambinda
This looks so handy. And wow, 6 months trial is great amount of time to assess it.
Adina Jipa
Maker
@musolek thank you for your love and feedback. Yep, right now we have a 6 months FREE trial, but we, the co-founders, decided to have a freemium product, some features will free forever and others like - export data as .csv, historical data for the last year - will be premium features. We'll come back with updates after this awesome day.
MusolΓ© πŸ‡ΏπŸ‡² πŸ‡ΊπŸ‡Έ πŸ‡¦πŸ‡΄ | Musole Kambinda
@adinajipa Outstanding! Can't wait to try it out. | Social Insider: Get an inside view of your competitors' Facebook activity https://www.producthunt.com/post... via @kwdinc
Adina Jipa
Maker
@musolek @kwdinc great! If you need my help, I'm always here :)
Razvan Visan
Maker
@musolek We're still toying with the idea of keeping it free, all the features and all the data and unlimited pages :-)
MusolΓ© πŸ‡ΏπŸ‡² πŸ‡ΊπŸ‡Έ πŸ‡¦πŸ‡΄ | Musole Kambinda
@rvisan brilliant!
Peter A

Do not honor life time deals which means you can't trust anything they say! So choose something else!

Pros:

None

Cons:

Can't be trusted

Ayman

Bought this tool on LTD and the guys just ditched us big time. I used to be a fan and even upvoted this. Now downvote to hell.

Pros:

Had potential

Cons:

They don't keep their promises

Curtis Rickard
So basically EVERYONE who supported them when they ran a lifetime deal is now getting the worst treatment possible! They've decided to start closing accounts without any reason and simply say "you broke our terms of service"... Even though none of us have... Great job guys.
Patrick Healy
@curtisrickard you nailed it
Ricky Shah

The company has gone best to worst. They decided to screw up their lifetime customers. The greed is going to haunt them.

Pros:

Reporting

Cons:

Fees Lack of support

Mihaela Masdrag
Great work guys! This looks awesome! I noticed you offer all sorts of data, is it possible to download it as .csv?
Adina Jipa
Maker
@mihaelamasdrag Thanks for your digital love. Right now, you can download the data as .pdf and we're planning to add download as .csv for posts. We'll get back to you with updates.
Mihaela Masdrag
@adinajipa Sounds good! SocialInsider is exactly what we were looking for our competitor research, can't believe it's free! :D
Adina Jipa
Maker
@mihaelamasdrag track & benchmark up to 30 competitive FB pages. Cheers!
Patrick Healy

The company has opted to alter their agreement with existing lifetime deal users that paid for reporting and now have no access to reporting - unless you choose to add an ADDITIONAL monthly subscription. Not adhering to the terms of a deal seems to be an ongoing practice with these guys. I'm not sure if it's due to financial difficulties or they are just greedy. Either way, it's a practice that sets off a red flag in my mind.

Pros:

When it works, the analytics are good

Cons:

Reporting = fee, for Lifetime Deal holders Connections break frequently Update your email address = fee Roadmap changes according to mood

Patrick Healy
UPDATE: I've just learned that this company is deactivating accounts of their lifetime deal purchasers and stating: "The user's account was disabled for violating our t&c. The account will not be reinstated." I'd not even logged into my account in nearly a year. No violation occurred. Ultra classy. So, basically, give them your money and at some point they'll just take back the account for no reason. Seems reasonable. I'd avoid any company that is this shady. If they'll do it to some, they'll do it to any
Peter McCue

I'm impressed by the way the co-founders (!!!!) are doing support. Chapeau!

Pros:

Team - Product <3 - Customer support

Cons:

Nothing to say

Patrick Healy
@peter_mccue you're kidding, right?
Leonardo Wolff
@peter_mccue what joke!... haha.. you need someone answering to have support, they don't answer at all!
Miljenko BulaΕ‘
@peter_mccue THE WORST support ever in SaaS business! They ignore messages on live chat.
ewokee

i can tell you more: dont use this!

Pros:

nothing

Cons:

upselling tactic with massive ignorant and unfrienly support

Patrick Healy
@staflow you'd need some support for it to be unfriendly. Theirs is non-existent. Blew me off for nearly three weeks before replying that my account was deactivated with no real reason given.
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