Polymail - A simple, beautiful, and powerful email client for Mac

Better than default Mail Client

I came here through an article on how to launch on PH and and now I'm seriously considering make Polymail my default email client :)

I really, really want to like this tool. It's got everything I need, and the interface is nice and clean. But the visual editor is absolutely rammed of bugs, with inconsistent font sizes appearing only when it sends emails out (but not visible via the editor), making your campaign looks like automated spam. The merge tag variable values are for some reason all are wrapped in elements, meaning you can often have double spaces, again making it sniff of automation. There is also no ability to just edit the raw HTML and bypass the visual editor completely. It's such a shame, because it would be brilliant if this small but vital part of the system was fixed. Until then I'd say approach with extreme care...

Opened it up to try it out and immediately gave up on it as it is not optimized for firefox and I found I was unable to opperate some key functions.

Pros:

Seems like a useful tool

Cons:

Not optimized for firefox and I can't get rid of the signature. Plus paying for soemthing like this is always kind of a weird experinece.

Overall, I love Polymail, and have switched to them after dropbox ended their mailbox service. Since then its been great and usually would have no complaints. However, some things that frustrate me as a customer that I wish were fixed are 1.) frequent bugs and glitches 2.) documents consistently fail to attach to an email. Recently, I have seen Polymail has been stepping up on the bugs and glitches with frequent updates being available. I am happy about this b/c I haven't experienced much problems for about a month now. Unfortunately, I CONSISTENTLY have problems with attaching documents of normal size to an email. When I hit send I get an error message "Still Attaching document try again". This goes on for hours and sometimes days which doesn't help my productivity. This has been a frequent occurrence since I switched over to Polymail. I have contacted Polymail multiple times, try reinstalling and everything and still have issues. They say everything works fine for them so I don't know what the problem is. Then one day it start working again only to go back to not working again a week or two later.

I love the product, but Id wish it worked a bit better for me.

Pros:

Beautiful designed, user friendly

Cons:

frequent bugs, documents always fail to attach

Great overall product, but I can't use it.

One flaw IMHO, making it unusable in any multiple inboxes setup, is that your IMAP folders from separate accounts are grouped into "Lists".

Say you have "Clients"->"2018" as a folder on 2 separate email accounts, well you have no indicator to know which item is which on the list of "Lists".

This means three things:

1) you can sort an email in a list that doesn't belong to that account (great for you as long as you're *only* using Polymail)

2) you rely on randomness to figure out which list is from a specific account should they have the same name (doesn't feel like a finished product in that case)

3) you have to use other means to properly sort your emails (webmail, any client with standard IMAP support, etc)

Now this wouldn't be a huge problem to me if a solution was in the works but, quoting @Polymail:

"That's actually not a bug - lists in Polymail are not attached to a specific email address and can be used by all of them. If you'd like more details, please shoot an email to team@polymail.io."

Unusable in my specific situation then.

Pros:

Lots of nifty stuff all nicely detailed on PH or their website

Cons:

Lists (aka their version of folders)

Brandon and the Polymail Team are always looking for the next features and providing the best support and service on the existing features... It's just great

I've used all of the competition services and trialled more and more but always come back to Polymail

Pros:

Simple UI

Feature Rich

Actively Developed

Collaboration

Amazing Support

Cons:

Cost for Some

None

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I want a better alternative, please! Notion was the best but they shut down 😭

Pros:

It’s got read receipts, reminder to follow-up. Decent interface.

Cons:

Awful support. They’ll respond but no feedback is taken into account. I’m a paid user.

Subscription based for a mail client? hmmm I don't think so...charge one time only and call me back :D