Evolution is the better word. "Pivot" hints at giving up on an idea. Evolution is how a bad idea becomes a better one, from a customer's offhand comment, from experimenting with new tech, or in our case, from solving our own pain while trying to build a business.
Every startup is the compounding of great insights and bad mistakes. Jobs said it best: you can't connect the dots looking forward, only looking backward.
Doing top-down B2B sales while building the product gave me a concentrated dose of product + sales + success + engineering in a single year. I felt the acute pain of how startups actually operate. I built min. to solve it for myself: all my customer context in one place, so I could follow up, get insights and iterate without paying for and babysitting five different tools.
Notetakers remember the meeting. min. remembers the person.
min. sits in your inbox and on your calls (botless) and builds a
digital version of everyone you work with. Ask your customer's
version how to close the deal. Share the whole relationship with your team as a single link.
Every email and meeting becomes your unfair advantage. Free to
use, two minute setup, zero data entry.