Kore.ai - Build powerful bots to automate support and engage leads
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Build AI-powered virtual assistants to deliver extraordinary experiences for your customers on 40+ voice and digital channels in 100+ languages. Accelerate your conversational AI journey with 150+ integrations and templates.
Hello Product Hunt Community! Maithili here, driving Product and Growth at Kore.ai. We have been working on an updated version of our XO platform for the past year to release our platform to a wider audience. Our mission is to democratize the conversational ai space, allowing anyone with a technical or nontechnical audience to build AI-powered virtual assistants for the use case of their choice.
We at kore.ai have been named leaders by Gartner in the space, and we are extremely excited by the potential of blending conversational AI as a digital interface we are eager to receive your feedback.
People have been using conversation to drive sales, provide support, and make customers happy since humans first began trading. Having conversations has always been — and always will be — a core part of supporting and selling to your customers.
Today, conversations can be automated while also being able to blend in a personalized experience of the human touch. Our platform is hugely beneficial for fast-growing companies that don't have the resources to personally message each of their customers or want to automate most of their conversations that do not need critical intervention. Our mission is not only to support your growing customer base but also your agents.
Our platform can be integrated and connected to over 150+ platforms like Facebook messenger, email, SMS, and supports over 120 languages. We want to enable conversational AI to be ubiquitous so that you can connect and converse with customers on the channel of their choice.
We have designed Kore.ai to give you all the tools and capabilities you are used to but with the benefits of conversational interfaces (automatically responding to incoming messages, interactive, casual, natural, etc.). You can automate customer interactions throughout the customer journey, create conversational marketing campaigns, provide stellar customer and employee experiences and services across multiple channels of communications using one platform!
Examples:
• Seamlessly connect with the customer on Facebook Messenger, Whatsapp, Instagram, or any other channel of their choice.
• Chat with the customer directly from an online store / any website
• Touch base with the customer after they leave the store.
• Let the customer know that their order has been prepared and shipped.
• Thank the customer after their first purchase.
• Confirm with the customer that their package arrived and ask for their opinion.
• Recommend products based on purchase history and customer data that’s been collected conversationally.
• Answer questions (both pre and post purchase).
You will eventually be able to talk to technology as naturally as you talk to a friend. This will be done through smart speakers, virtual reality, augmented reality, and chat. As these different technologies evolve, our ability to speak with them will evolve, and it is our goal at Kore AI to democratize this technology for all businesses.
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Anyone who is non coder can easy build virtual assistants using XO platform as it doesn't require even a single line of code. Plus, it can easily be deployed and integrated with voice & digital channels to automate user interactions. Cool product indeed!
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I used this at my last company, and I loved it. Totally cool product!
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Congratulations on the launch. I've been using the XO Platform for a while now. The platform's no-code feature is what makes it so appealing. The NLP is strong and describes how it handles the user request, allowing us to make modifications as needed. Helpful in implementing conversational AI.
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Love this platform... they have a free trial online that I've been using to create bots. Super cool and easy to use
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Self service has become more important than ever in this instant world as it is faster than 24x7 support and hence it is much needed to have relevant AI powered chats for customers. Kore.ai is one such product that makes conversational AI easy to implement with low/no code too !!
Congratulations Team 🎉
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In addition to supporting 100+ languages, the XO platform integrates with a wide variety of channels, provides detailed insight into the performance of the virtual assistant, and makes use of a powerful NLP engine. Furthermore, even those who have no prior programming knowledge can create cool virtual assistants using this platform.
Congratulations on the launch of this excellent product!
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This is an excellent chance for global businesses to trial the market leading Conversational platform and find out how the low code tool can support your internal/external processes! Fantastic product!
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No-code platform, One IVA to provide extraordinary experiences for the customer, AND employees across voice and digital channels! 3 NLP training models to provide the highest level of disambiguation and intent accuracy. No wonder Kore.ai is the Gartner leader for Conversational AI Platforms!
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