Martin Moznar

Kaila - Helps users to answer information when they need it

Kaila cuts down on customer support expenses by 35%. It uses its understanding of customer queries to suggest intelligent responses from various sources such as documentation, knowledge bases, and previous customer support tickets.

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Martin Moznar
🎉 Hey Product Hunters! 🚀 We're super excited to introduce our latest AI tool for customer support teams, powered by generative AI and LLM. Kaila performs semantic analysis on your documentation, knowledge bases, and previous support tickets, and then provides relevant answers. Say goodbye to endless document searches and hello to an AI that's like Siri or ChatGPT for businesses. ❌ Problem: Information are scattered across various sources such as documentation, knowledge bases, and previous support tickets. Searching for information takes time to both users and support agents. ✅ Solution: By ingesting all your data sources, knowledge base, and past tickets, Kaila creates a personalized AI language model using semantic analysis. When a customer asks a question, Kaila uses this AI model to provide the most suitable response. 🎯 Kaila's greatest benefits are speed of use and maximum security of sensitive corporate data. Compared to other tools, we don't use open.ai's LLMs, so we can better secure your corporate data. ❓Curious about how Kaila works? Here's how: 1. Sign up to Kaila Studio. 2. Kaila's AI model trains on your manuals, knowledge bases or documentation. 3. Kaila generates customized models for your agents to use right away. 4. Integrate Kaila to your ecosystem. ❗️To help you get started, we have prepared some sample datasets and agents that you will see in Kaila Studio as soon as you log in. 💟 Kaila is still in beta and so free to use!
Martin Moznar
@youtube_ Thank you so much for your support:)
Ritik Sethi
The intelligent response suggestions are so helpful. They've saved us a lot of time and effort in responding to customer queries.
Martin Moznar
@ritik_sethi Thanks for your kind words! We're preparing some killer features in the coming weeks.
Harsh Wadhwa
Kaila has been a game-changer for our customer support team. It's reduced our expenses and improved our response times.
Martin Moznar
@harsh_wadhwa2 Hey Harsh, thanks for your support! I'm happy that Kaila is working for you and delivering real difference and value.
Simon
where is pricing details? can you index a blog?
Martin Moznar
@simon_s_j Hi Simon, Kaila is free at the moment. The pricing and paid plans will be introduced later this month. Indexing a blog is not our primary use case, but I see no problem with using Kaila for it too:)
Simon
@martin_weboard so can kalua index a blog or website at the moment?
Surbhi Ratra
If you're looking for a way to improve your customer support process, Kaila is the answer.