@jimcanto Hey Jim - I'm not super familiar with Woopra, but after taking a quick glance it looks like what they do is pull in lots of events about each customer, both events that you instrument (add code to your website to track) and events happening in other tools (like emails received etc).
FullStory captures all the events your customers are doing on your website or in your application (or online store) so that you can search for any event (no instrumentation required), get some big picture analytics on that event (like how many people have done it, who they are, what the trend is like over time etc). Then, you can dive in and watch those customer's sessions, to see what their experience was like - where they struggled or hesitated etc.
Truly the best way to assess is to give FullStory a try. It is very simple to get up and running - takes less than 10 minutes - and then you'll be able to see the difference for yourself! Hope that helps!
@jordanslon Totally free. The 14-day trial is a trial of FullStory Pro so you can see all of FullStory's functionality. At the conclusion of the Pro trial, you can continue to use FullStory Free forever. Hope you give it a try!
This is so good! Only been using it for a couple of hours and already identified a bunch of things we need to improve on. Was actually cringing when I saw how users kept trying to do something but weren't able too.
We've been using Fullstory at Bridg for a while now and it's a really solid product. Learning about how your customers behaviors and how they interact with your product is crucial and Fullstory makes it drop-dead simple.
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I saw all the nice comments here. Good job. But I have to be direct. Why would I use this vs. Inspectlet because I am already happy with it.
I learn so much about our product using the tool! Great product, Thanks!
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Fullstory is simply amazing. With FullStory you quickly learn what is working and what is not working with your website. Let us use it for free is really an amazing gesture since the tool is awesome. Too valuable. Simply love it.
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