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Rick Klau

Fullstory Free - Web analytics with full session playback, now free

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orliesaurus
Toolhouse
The creepiest tool I used in the last year - yet it's amazing what you can learn using the funnelling and the element tracking! "All your clicks are belong to us!"
Gezim Hoxha
HNDigest
I totally love FullStory. We use it for our react app and it works like a charm.
Jordan Woods
Visily
Maker
@happygezim That's awesome to hear, Gezim. Thanks!
Krishan Gupta
FullStory is delightful, Incredibly useful, and well thought out. No chart will ever help me understand my users more than this.
Jordan Woods
Visily
Maker
@nowimkrishan Thanks, Krishan! Our #1 goal is to help companies develop empathy for their customers by better understanding their experience. We agree that, while useful, charts aren't the best way to develop that empathy!
Darshan Gajara
With a View
Great fan of your product, Scott. Though it was completely worth the money you charged, it sometimes felt expensive during the cost-cutting time. I'm very much sure that with this move, you'll get lots of love and new customers of course. Yup, to the better future.
André Castro
We use the Pro Plan since Jan 2016 and it's really a must have for us. Great product.
Cem Kozinoglu
We were literally just looking for this kind of product, you got a new customer @scott_voigt :)
Alex West
You think you know, but you have no idea.... until you check Full Story!
Jordan Woods
Visily
Maker
@alexbwest22 Exactly.
Tucker Kline
This is SO amazing and helpful. Thanks a bunch Fullstory team :)
Jordan Woods
Visily
Maker
@tuckerckline Thank you for thanking us, Tucker! We hope you enjoy it.
Gleamfire
Can anyone shed light on how it's different than Mixpanel? Do they both do the same thing in different ways?
Giovanni Hobbins
Schematic
Maker
@gleamfire Hi there. FullStory actually has a powerful Mixpanel integration if you wish to use both tools in tandem (and because the tools don't really compete with each other). Mixpanel requires a lot of instrumentation in order to start collecting data but once it's up and running, the focus is on deep, highly customized analytics (funnel building, a/b tests, etc). FullStory captures all the events your customers are doing on your website or in your product so that you can search for any event (no instrumentation required), get some big picture analytics on that event (like how many people have done it, who they are, what the trend is like over time etc). Then, you can dive in and watch those customer's sessions, to see what their experience was like - where they struggled or hesitated etc. Give a try to see what I mean.
scott voigt
FullStory
Maker
@gleamfire I think Amy's description above covers the gist of it ⬆️ FWIW, we see Mixpanel as an entirely different category of analytics tool. In fact, we have a number of customers that use both FullStory and Mixpanel...so much so, that we built an integration between the two platforms! https://blog.fullstory.com/for-o... Hope you'll take fullstory for a spin and let us know what you think.
Gleamfire
@giohobbins Super thanks - I'm looking for something really really easy because my startup team has no experience with mixpanel but we want better insights than google analytics. It seems that Fullstory is an easier option so I already signedup and will install the code snippets. Also there's a good thread going on over on bubble.is - which is what I'm using for our app - forum about this that would be good to hop on and clarify: https://forum.bubble.is/t/fullst...
Giovanni Hobbins
Schematic
Maker
@gleamfire No problem, and thanks for the link!
Justin Dawkins
@scott_voigt Congratulations on your continued success and progress with Full Story! Definitely going to check it out and forward along to a few folks I know could use the service!
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