Hiten Shah

Drift Sequences - Sales email that helps customers buy from your business.

Drift Introduces Sequences: Email That Helps Customers Buy

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Jaxson Khan
Always excited for a Drift product launch. Sequences looks fantastic and I'm excited to try it. Integration with Drift and Nudge.ai is a priority. Can't wait to see what these folks come up with next.
Dave Gerhardt
@jaxson Thanks! You'll have to talk to @craigdaniel
Jaxson Khan
@craigdaniel stoked to do so. @davegerhardt
Craig Daniel
Nick Kusters
I got a popup and I'd really like to know how this works. I am at work, and it asks if I want to see how it would look on Nigella.nl; how can it have this address? I'm a software developer and security geek but for the life of me, this I can't figure out.
Dave Gerhardt
@nick_kusters hey Nick - we use Clearbit to personalize messages based IP address
Dani Hart
"Spray and pray has gotten out of control" I love the movement Drift is making to help marketers engage smarter with more relevant conversations based on quality and intent. This release is just another step in that movement and I don't expect it to be the last. Keep up the great work Drift team!
Evan Lewis
Drift squad does it again 👏 can't wait to test this out. Love the personal welcome banner from sequence link clicks... can see this mixing nicely with Vidyard GoVideo for guided site tours and content experiences. Time to get to work!
Daniel J. Murphy
@evanlewis_ love that idea, Evan. Thanks for sharing!
Kevin Fontenot
Great to see Drift further push to connect chat, email, and the website. If you truly want sales and marketing alignment in your organization, you need Drift.
Alli McKee

Finally, a company is building a tool that streamlines the communication across the millions of tools that are popping up weekly. Right now our customer experience is fragmented, at best. But with this, that's all going to change. Can't wait to implement this.

Pros:

Single stream of communication

Cons:

All the other tools I'll have to cancel as a result

James Carbary
Stoked to see this!
Kaitlin Aileen

Reaching out to our CSM @ Drift this week, excited to start using these sequences on the Sales Development side of things. Seems like a creative way to convert and identify unknown chat visitors. Great job, Drift!

Pros:

Innovative, Personalized

Cons:

None yet

Chris Handy
I'm always impressed at the approach the folks at Drift take with product development. Unifying the experience for folks who are working with us, and in our funnel is always the goal; and it has become harder to do in recent years with fragmented solutions. Now Drift is bringing it all back home to make it swell for folks who just need to see a familiar face in context, and don't need to get needlessly hounded forever to get engaged. Sequences is going to make it helpful for us to create great experiences in sales and customer success. Onboarding emails, and more are going into Drift now.
Gregor Stevens Campbell

I shy away from email marketing tools because I like to keep my messaging highly personalized. Most tools are getting farther and farther away from that in the quest for volume and automation.

The people at Drift are finding the way to keep messaging personal and also leverage automation. A positive thing for senders and readers.

Pros:

Love Drift and this looks like a great continuation, excited to use this

Cons:

none