Today I read in TechCrunch that Airbnb says a third of its customer support in the US and Canada is now handled by AI.

Many CRM-focused platforms are following suit, automating support with their own AI bots for example, Crisp, Chatbase, and others.

The Official Airbnb API allows external applications to securely Oauth into new and existing Airbnb accounts, granting the ability to push updates to content, rates, and availability and to get back messaging and reservation details, allowing applications to build custom workflows and create amazing experiences for our shared customers.

Airbnb Experiences offers unique experiences – from cooking to scenic tours – with locals.

Airbnb Concerts is a selection of unique live performances, an expansion of the Airbnb Experiences platform.

Airbnb Plus offers a new selection of only the highest quality homes with hosts known for great reviews and attention to detail.