We are running Drift for our support chat. Wired into Slack our experience is pretty good so far. Always happy to see new features popping up. Recommend it!
@gbainsure no - Hootsuite helps you schedule social media posts. Drift is something you'd use on your website or in your product to talk to your customers.
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@davegerhardt Thanks for the explanation, makes sense now, I did not grasp that from the screenshots above. Thank you. Just designed a new robust site, would be a nice feature for next year. Good luck!
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I love competitions! And here their price are very interesting! One vote from me !
Small business here and growing along with Drift. It keeps getting better and better. Awesome and highly approachable support. Can't wait to try out 2.0.
@koen_adams thanks Koen! We're glad you're here with us.
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I used it more than 2 months in and I do not recommend it. Why?
- its slow. Tested via gtmetrix, here is 30-40% more make Ur site more slow
- default setting for free plan. Here is no tell in description what on your website EVERYtime will be open dialog window for new visitors. And its not possible to disable it for free plan. Do you know how an open chat window infuriates visitors on the first visit? About 20% of the traffic you lose is simply due to this setting. And drift turned ON and default to all free customers.
- support at free plan. First answer got immediately, next - 2 days, last - here is left 4 days and not answer.
Pros:
promotions
Cons:
support, functions
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We've used Drift for a while now and it's been great... looking forward to getting Driftbot running as we start to scale up!
Very excited about this. Looks like just the ticket for our website. I signed up and have been making customizations etc, but the "publish changes" button keeps getting stuck and a few of my changes havent saved. Would love if someone could look into this, I'd really like to give this product a good run :)
@khurammalik Oh no! That's no good. I'm going to look into this right away and make sure you're not running into that. Hang in there - I'll let you know once it's set.
@mattbilotti OK thanks . I sent a message within the app as well (just so you're aware of the duplication). :)
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Here at Spiro we have been using Drift for a few months and it has been fantastic. Love the updates and looking forward to check the Driftbot. Congrats Guys!
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I used it more than 2 months in and I do not recommend it. Why?
- its slow. Tested via gtmetrix, here is 30-40% more make Ur site more slow
- default setting for free plan. Here is no tell in description what on your website EVERYtime will be open dialog window for new visitors. And its not possible to disable it for free plan. Do you know how an open chat window infuriates visitors on the first visit? About 20% of the traffic you lose is simply due to this setting. And drift turned ON and default to all free customers.
- support at free plan. First answer got immediately, next - 2 days, last - here is left 4 days and not answer.
Pros:promotions
Cons:support, functions
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