Hiten Shah

Good (Crisis) Email Templates - Effective communication in challenging times

During the current crisis, how can you make your customer communications effective, balancing business objectives with empathy, authenticity, and value for the recipient? With Good (Crisis) Emails, we've curated the best COVID-19-related emails in the wild.

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Steli Efti
If your inbox looks anything like mine, you've already received too many bad COVID-19 emails. Both from companies that you're a customer of, and from companies that are trying to sell to you. In times like these, everyone's patience with time-wasting emails is in even shorter supply than ever. And our BS-radars are hyper-alert. You SHOULD be sending emails to your prospects and customers during these times. You SHOULD show up and reach out. But you better do it effing well. We've collected examples and templates of well-written email templates for sales, marketing, and customer success to help you send better emails. As always, we'd love to hear from you, and if you have any examples of great (or exceptionally bad) emails, please share them with us so we can add them to this collection too!
Guin White (Cherokee Nation // she/her)
Templates are ready-to-go and usable right out of the box. You can plug them right into your CRM/sales tracker. BONUS: you can also grab snippets from these for awesome sales SMSes.
Sagar Ludhiyani
Nice