After much anticipation, the Beta version is here!
Replies
Best
This looked interesting and promising. I'm not a fan of Google's webmail but I was hoping with easy access to plugins, extensions, apps, etc that it would be a different experience, however, all I got was a custom web browser and the same Gmail experience.
I initially submitted a ticket online asking for a refund. I received a message back a day or so later saying they'd be happy to do so but wanted to know why I was requestig it and if I had any questions. I explained that I wasn't a webmail fan and didn't take advantage of multiple users so it wasn't right for me.
I received another follow up saying they'd absolutely refund my money.... but I needed to take a Google survey first. I did so and wrote them back on the time I suibmitted the survey and sternly requested my money back.
I finally got a message back, 9 days after my initial ticket, from the director of product saying he'd be happy to give me a FULL refund immediately.... but I needed to let him know if I wanted to have my trial subscription active so I could still use it as they made progress. I had to send yet another email back saying I wasn't interested and the product didn't fit my use case and need.
I'm ten days and four requests for a refund in and I still do not have my money back.
I cannot recommend this product to anyone after dealing with their support team and their disregard for a simple request. This could have been solved if they offered a 14-day trial on their full product, but they believe that having a user fork over money would make them more "sticky." I have also voiced this concern to the Shift team with no acknowledgment.
Pros:
Easy to switch between multiple accounts, chrome extensions
Cons:
Still webmail, no free trial, cancelling a paid tier is a nightmare, bad customer experience
Report
You are paying to be their beta testers this software doesn't even load or open most of the time. There has got to be something better,
Pros:
In theory it work intergrates your work flows.
Cons:
Price, Less buggy, doesnt even work most of the time.
Report
@tobyns@nadia_tatlow do you have another Advanced Code? Advanced30 this one isn't working. Love to test the Advanced option
you have to pay if you want to add anything not google related, like slack messenger. their site is counter intuitive. it was hard for me to find pricing or leave feedback. They didn't asked to leave feedback during uninstallation
Pros:
everything is in one place, it loads fast
Cons:
counter intuitive website
basic apps require pricing plan
too expensive
Report
It was a great idea but after using it for 3 months i gving up. This is not workable. Dont BUY!
Pros:
A lot of apps and extensions
Cons:
its so slow, that it will keep getting stuck after 5 mins.
Report
Looks good on launching. Not sure I can say more as all features besides inbox are paid.
Pros:
I can only say it seems like a good utility product BUT... (cons)
Cons:
Re-target me once the pricing will be reasonable or at least offer several payment models.
Report
It looked like a solid (and pretty) product, so I wanted to give it a try. I was willing to pay at most $30/year or so. The app started offering me a $10 discount as I was hesitating, but I read the reviews here and decided not to pay for it. Then they offered me a 50% discount as I closed the app. Had I decided to pay for the Advanced, they would have just swallowed my $50 + $50 without giving me a hint of the discount. This is a deceptive pricing model to customers. Good-looking product paired with a poor morality. Too bad.
Pros:
Looks like a good product
Cons:
The pricing sucks, and the progressive discount offer is a cheap trickery.
Report
I use shift to manage multiple google accounts and google voice. Honestly for $99 a year its a no brainer.
Pros:
FAST, POWERFUL AND EXACTLY WHAT I'VE NEEDED THE LAST 10 YEARS.
Cons:
None
Report
Better off using franz
Pros:
Well designed UI
Cons:
Pricing doesn't match features. In order to use app exentions, you have to pay so much more.
Report
This is prohibitively slow.
Tried talking to customer service and they only respond when they’re trying to get you to buy.
Refund policy is: no refund (they actually try to convince you that once you pay, it’s then free for the year.)
Sneaky company.
Replies
This looked interesting and promising. I'm not a fan of Google's webmail but I was hoping with easy access to plugins, extensions, apps, etc that it would be a different experience, however, all I got was a custom web browser and the same Gmail experience. I initially submitted a ticket online asking for a refund. I received a message back a day or so later saying they'd be happy to do so but wanted to know why I was requestig it and if I had any questions. I explained that I wasn't a webmail fan and didn't take advantage of multiple users so it wasn't right for me. I received another follow up saying they'd absolutely refund my money.... but I needed to take a Google survey first. I did so and wrote them back on the time I suibmitted the survey and sternly requested my money back. I finally got a message back, 9 days after my initial ticket, from the director of product saying he'd be happy to give me a FULL refund immediately.... but I needed to let him know if I wanted to have my trial subscription active so I could still use it as they made progress. I had to send yet another email back saying I wasn't interested and the product didn't fit my use case and need. I'm ten days and four requests for a refund in and I still do not have my money back. I cannot recommend this product to anyone after dealing with their support team and their disregard for a simple request. This could have been solved if they offered a 14-day trial on their full product, but they believe that having a user fork over money would make them more "sticky." I have also voiced this concern to the Shift team with no acknowledgment.
Pros:Easy to switch between multiple accounts, chrome extensions
Cons:Still webmail, no free trial, cancelling a paid tier is a nightmare, bad customer experience
You are paying to be their beta testers this software doesn't even load or open most of the time. There has got to be something better,
Pros:In theory it work intergrates your work flows.
Cons:Price, Less buggy, doesnt even work most of the time.
Assembly
you have to pay if you want to add anything not google related, like slack messenger. their site is counter intuitive. it was hard for me to find pricing or leave feedback. They didn't asked to leave feedback during uninstallation
Pros:everything is in one place, it loads fast
Cons:counter intuitive website basic apps require pricing plan too expensive
It was a great idea but after using it for 3 months i gving up. This is not workable. Dont BUY!
Pros:A lot of apps and extensions
Cons:its so slow, that it will keep getting stuck after 5 mins.
Looks good on launching. Not sure I can say more as all features besides inbox are paid.
Pros:I can only say it seems like a good utility product BUT... (cons)
Cons:Re-target me once the pricing will be reasonable or at least offer several payment models.
It looked like a solid (and pretty) product, so I wanted to give it a try. I was willing to pay at most $30/year or so. The app started offering me a $10 discount as I was hesitating, but I read the reviews here and decided not to pay for it. Then they offered me a 50% discount as I closed the app. Had I decided to pay for the Advanced, they would have just swallowed my $50 + $50 without giving me a hint of the discount. This is a deceptive pricing model to customers. Good-looking product paired with a poor morality. Too bad.
Pros:Looks like a good product
Cons:The pricing sucks, and the progressive discount offer is a cheap trickery.
I use shift to manage multiple google accounts and google voice. Honestly for $99 a year its a no brainer.
Pros:FAST, POWERFUL AND EXACTLY WHAT I'VE NEEDED THE LAST 10 YEARS.
Cons:None
Better off using franz
Pros:Well designed UI
Cons:Pricing doesn't match features. In order to use app exentions, you have to pay so much more.
This is prohibitively slow. Tried talking to customer service and they only respond when they’re trying to get you to buy. Refund policy is: no refund (they actually try to convince you that once you pay, it’s then free for the year.) Sneaky company.
Pros:Still looking for a pro
Cons:Not a useful product. Sneaky company.