Ben Tossell

Apple Business Chat - New way for businesses to connect with customers directly

Add a comment

Replies

Best
Ernst
I'm really curious how this plays out. Hopefully it means we can start using bots with iMessage, but lets see what happens Friday!
Nick Frost
@ernstmul what happens on Friday?
Ernst
@thinker the introduction of the feature in more detail is on Friday during the WWDC, see the website link => "Streaming live from WWDC on June 9 at 10 a.m. PDT"
Mike Templeton
@ernstmul I'm guessing this will eventually lead to their own bot protocol, similar to what Facebook has introduced for Messenger. Why go third-party if you can go straight through a native app?
Ernst
@miketempleton Yes exactly! It would be a great addition to the chatbot world since imo Messenger is terrible, and Telegram isn't widely spread. So would be cheering for iMessage bot support!
Allan Yarmulnik
Did not expect this kind of product from Apple. Curious what the thinking was...
G G
So glad the Cell signal bars are back and the Dots are history!!!!
G G
Hmmm iMessage coming to Android I think, it only makes money sense to do so with this business app.
Tuck Ross
Finally happy to see some innovation happening to Messages. Slowly but surely. And if they can integrate with Apple Pay and figure out to do site integrations, this could be significant for any size business.
Jared Schaffer
🔮: Apple buys Slack to build out full-blown consumer/enterprise platforms for iMessage . Don't @ me
Niv Dror
Apple Business Chat: A powerful new way for businesses to prioritize iOS customers directly 😏
Ernest Tavares III
Welcome to the show Apple. Too bad it's way too saturated as is.
Mike Templeton
@etav3 Possibly on the provider side of things, but that hasn't slowed Apple down before. Consumers aren't choosing which message platform they want to use – all of the choice is on the business side of things as they have to decide which technology to integrate with to make communicating with customers easier.
Graham Gnall
The demo use cases are still no more compelling than the original facebook ones. They seem half-baked still. User initiating chat with specific purchase intent and gets response with a product. More friction no?
Steve Messer
Could be a real bonus.
12
Next
Last