Zendesk

Hey Product Hunt! Excited to post our first product on product hunt :) I'm Adi, head of product @ Adelante apps. We’ve been building apps for months, and today’s the day we launch on product hunt for the first time! 🥳 Zendesk Ticket Split is a Zendesk app for Zendesk admins who have multiple - issue Zendesk tickets, and want to organize their CRM and their metrics. Ticket Split 2025 makes it simple to split out separate issues, without the mess Without Ticket Split 2025, teams end up manually creating new tickets, copying content, and linking them together. It works, but it’s slow, error-prone, and throws off your reporting. What you can do with Ticket Split - Split tickets in seconds: Turn any comment into a new, linked ticket - Keep all context: Assignees, requesters, fields, attachments, CCs, and forms - Optional AI suggestions: Co-pilot recommends smart splits, but your agents stay in control - Automatic linking: Tickets are automatically linked for easy navigation - Take a look at the app in action: You can also close tickets - Add a comment explaining why a ticket is being closed, keeping communication clear - Close tickets instantly with two clicks, admins can turn this feature on or off as needed You shouldn’t have to pay per agent just to stay organized. Ticket Split 2025 is priced per account, so you can scale your team without scaling your costs. How do you install? Just install the app and start splitting and closing tickets right away. No setup or configuration required Ticket Split 2025 is built by Adelante, a trusted Zendesk partner behind apps used by leading support teams around the world. Rock-Solid Security We take security seriously, and built this app with enterprise-grade protections from day one. ✅ HIPAA and GDPR compliant ✅ ISO 27001 certified ✅ Hosted on AWS for unmatched reliability ✅ Data encrypted in transit using TLS 1.2+ protocols ✅ Zero long-term storage: Ticket data is processed in real time and immediately deleted ✅ EU data residency options available to meet your compliance requirements FAQ Will the AI split tickets for me? No. When the AI co-pilot is activated, it will recommend optional splits to help your agents work faster. If inactive, the app allows manual splitting. In either case, tickets are only split with agent approval. How long does setup take? Setup is quick and simple, install the app, create an account, and you’re up and running in less than 30 seconds. What if I need help or adjustments? Our support team is here to assist with questions, feedback, or customizations to ensure your workflow is flawless.