Survicate

Survicate

Effortless survey software for customer-centric businesses

4.6
9 reviews

490 followers

Survicate makes collecting and analyzing customer feedback effortless. Gather user insights through email, website, in-product, and mobile app surveys, and connect other feedback sources like reviews, support chats, interviews, and more. All your feedback lands in the Hub, where it gets categorized and analyzed automatically with AI, giving you meaningful, ready-to-use insights without the manual work. Use the insights to improve your product and give your customers exactly what they want.
This is the 7th launch from Survicate. View more
Insights Hub

Insights Hub

Centralize all user feedback, extract meaningful insights
Insights Hub brings feedback from all sources under one roof and uses AI to sort, analyze, and extract meaningful user insights. Chat with the Insights Assistant, get answers, and run follow-up surveys to learn more—all in one place.
Interactive
Insights Hub gallery image
Insights Hub gallery image
Insights Hub gallery image
Insights Hub gallery image
Insights Hub gallery image
Insights Hub gallery image
Insights Hub gallery image
Insights Hub gallery image
Insights Hub gallery image
Free Options
Launch Team / Built With
NMI Payments
NMI Payments
Don’t Integrate Payments Until You Read This Guide
Promoted

What do you think? …

Shreya Singh
Looks like a really cool tool :)
Paulina Hryniewicz
@shreya_singh14 Thanks Shreya! You can try it for free - let us know what you think 🤞🏻
Alex Dulub
Hi Kamil, Congrats on launching Insights Hub! Centralizing user feedback and extracting meaningful insights sounds incredibly valuable. How has the feedback been from your early users so far?
Kamil Rejent
@alex_dulub Thanks a lot! The feedback so far has been positive, but more importantly, we already received a lot of suggestions for improvements (some implemented before launching publicly) and new features - which means users are not simply kind but do see the value and want to shape its further development. And a few comments were super enthusiastic, which gave us a lot of optimism and confidence.
Hakim Zerhouni
Great product =) The new Insights Hub from Survicate looks like a game-changer for customer feedback management! 🛠️ Bringing all feedback into one place and using AI to extract insights is brilliant.
Kamil Rejent
@hakz thanks, I hope you're right :D
Paulina Hryniewicz
@hakz Yay, thank you Hakim! 🥳
Selly Park
Congratulations on launching Insights Hub! Centralizing user feedback and extracting meaningful insights is incredibly valuable for driving data-informed decisions and enhancing user experience. I can't wait to test this and see the impact firsthand!
Paulina Hryniewicz
@selly_park Thanks Selly, hope you enjoy playing around with Insights Hub! :)
Richard Cheng
Hey Kamil and Survicate Team, Congratulations on the launch of Insights Hub! 🎉 The new features you're introducing are a game-changer, particularly in addressing the challenge of scattered data across multiple sources. By combining robust survey capabilities with comprehensive feedback analytics, you're providing a powerful tool for anyone looking to derive actionable insights from customer feedback. Going beyond traditional surveys to offer a holistic feedback solution is a significant step forward. It’s clear that Survicate is committed to helping users uncover deeper insights and make informed decisions without overcomplicating the process. Looking forward to seeing how Insights Hub will revolutionize customer feedback analytics!
Paulina Hryniewicz
@richard_cheng_tw Thank you Richard!
Agnieszka
Woah! Nice idea to utilize AI in Survicate!
Olie Fullin
Insights Hub is an innovative tool by Survicate that centralizes and analyzes customer feedback from various sources. How does the tool differentiate between valuable insights and noise in the data? Great Launch!
Paulina Hryniewicz
@jackeye Hi Olie, thanks for your comment. Separating noise from real, valuable insights was a big focus for us during the design and beta-testing phases. 👉 First, we use large language models (LLMs). We train the system to concentrate on genuinely important information rather than just what's popular in the dataset. 👉 We also help prevent the "garbage in, garbage out" problem. For instance, when importing conversation data from Intercom, we filter it so that only relevant insights make it into Survicate. Another example is how we handle survey data. The Insights Assistant has access to all your survey results, but when categorizing individual feedback, it focuses only on open-text responses. 👉 Lastly, we invested a lot in the UI and UX. Our interface allows you to explore your feedback efficiently, helping you easily focus on what's important and quickly skip irrelevant trends.