Survicate makes collecting and analyzing customer feedback effortless.
Gather user insights through email, website, in-product, and mobile app surveys, and connect other feedback sources like reviews, support chats, interviews, and more.
All your feedback lands in the Hub, where it gets categorized and analyzed automatically with AI, giving you meaningful, ready-to-use insights without the manual work.
Use the insights to improve your product and give your customers exactly what they want.
The community submitted 9 reviews to tell
us what they like about Survicate, what Survicate can do better, and
more.
4.6
Based on 9 reviews
Review Survicate?
Survicate is praised for its ease of use, intuitive interface, and robust AI features that simplify survey creation and feedback collection. Users appreciate the seamless integration options and the valuable insights provided by the tool. The support team is frequently highlighted for their excellence. However, one user criticized the pricing model as expensive and unfriendly for smaller businesses. Overall, Survicate is highly recommended for its ability to efficiently gather and analyze customer feedback, with many users noting its positive impact on their marketing and product development efforts.
+6
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It's a fantastic tool I use for customer feedback and market research. AI assists with creating surveys, allowing me to customize every detail, from question text and design to survey behavior. 🔥 And the insights I gain are invaluable!
What's great
AI survey creation (2)customizable surveys (1)market research capabilities (1)
We're using Survicate at Survicate and we're loving it. Our marketing team gets pricing, website, customer, and positioning insights every day thanks to our tool. I think this is one of the best praises a product can get: when the people behind it use it themselves too.
It works, support is great (but most of the time they will try to force you to upgrade your subscription tier) but VERY expensive, and really, how hard it can be to collect text forms from users? I also hate their predatory business practices. The system is designed in a way to squeeze you dry little by little. Super unfriendly for the smaller products or solopreneurs, so if you are one of them - don't waste your time. Perhaps their Enterprise clients are happy though
What's great
excellent customer support (3)
What needs improvement
expensive pricing (1)predatory business practices (1)not suitable for small businesses (1)
Hi Eugene, CEO of Survicate here.
I value your feedback, even though it was tough seeing the 1-star rating, especially as you say the product works fine and support is great. I understand pricing can be tricky, and we constantly work on it to balance well.
I checked your case, and the team didn't force you to upgrade your subscription; they unlocked the feature you needed without asking a question or suggesting an upgrade.
The good news is that this feature will soon be available on lower plans with our upcoming pricing change.
I hope this will help and change your mind. All the best!
Love this product! Survicate simplifies the feedback collection process for my team. Easy-to-navigate intuitive UI, helpful support and a big amount of integrations that make my life easier every day. I can definitely recommend.
What's great
user-friendly interface (4)excellent customer support (3)extensive integrations (1)
Love how easy it is to create surveys - whether from scratch or from a template or using AI assist, which is really cool! Plenty of support with setup. Really good customer support.
What's great
excellent customer support (3)AI survey creation (2)easy survey creation (1)