Reviews describe Pipedrive as intuitive, friendly for sales teams, and effective for activity-based selling with clear pipelines, visual reporting, and customizable dashboards. Users praise its flexibility, Zapier integrations, and responsive support, noting strong adoption in teams from small businesses to 35+ reps. However, some report slower performance after feature growth, complex visibility hindering collaboration, and gaps in marketing and automations. One user cited a poor support experience around billing/VAT. Makers of
highlight seamless contact import from sales CRMs, underscoring Pipedrive’s integrability.
