Leaping AI
AI agents that call and text in multi-day campaigns
396 followers
AI agents that call and text in multi-day campaigns
396 followers
We allow companies that operate in the physical world (home remodeling, roofing, trades) to automate inbound and outbound calling & texting and run multi-threaded campaigns spanning several weeks. Our AI agents can hold 100+ parallel conversations, speak in multiple languages and integrate into any CRM. We help put appointment scheduling, customer service & confirmation calls on autopilot and eliminate missed calls, slow speed to lead and insufficient lead follow ups for our customers.
Leaping AI
Hey ProductHunt!
I am Kevin, maker at Leaping AI.
Today we are launching our AI voice and texting platform, specifically for home remodeling companies. We started originally as a horizontal voice AI calling platform and have gradually niched down to the home remodeling industry.
Why? We signed up our first home remodeling companies because they approached us inbound via our website and we discovered that they have a list of specific pain points that makes our voice AI solution almost a no-brainer.
Pain points that we address
Home remodeling companies miss calls on the weekend or after-hours because no one is in the office, struggle to reach out to web leads fast enough over the phone and therefore lose leads to competitors, cannot serve Spanish speaking customers because usually no on on the team speaks Spanish and cannot (at scale) reactivate old leads that didn't buy in the past but might now be interested again.
Our solution
Our solution is AI agents that can take inbound phone calls and make outbound dials, specifically to schedule appointments and confirm appointments. They can hold 100+ conversations in parallel, are always active and stick to the script (a big problem in the industry). We can deploy both English and Spanish speaking agents. Inbound leads are being reached out to in under 10 seconds.
If leads do not pick up, our AI texting agents will send them a text message and follow the same conversation flow.
Our differentiator
Something that differentiates us is that the AI calling and texting agents can now be weaved together in multi-threaded campaigns. It's similar to sales software, like HubSpot, where you can create multi-day sequencing with email sequences mixed together with LinkedIn outreach and cold calling. In our platform, our customers can create similar campaigns where new leads, that have opted in to be reached out to (strict requirement), will be contacted via calling and texting until they pick up and schedule an appointment. Leads can at all times opt out of these campaigns by texting STOP via SMS. We maintain our own DNC database and strictly respect that.
It can be configured how long the campaigns last, what the exit conditions are and also what the cadence should be (e.g., how many calls and texts on day 7 vs. day 14 of the campaign). Home remodeling companies already have a similar process in place with humans and now our AI agents can complement that team and provide more firepower.
We have been live with this already with several large brands in the space, e.g. Bath Experts, Aspen Contracting, etc.
Our ask
Please give us feedback on our solution and what features we should build next. We are constantly iterating and are always open for new inspiration.
MonoCloud for Startups
@kevin_wu25 i'd say you're building an interesting stuff. curious how you're handling consent and identity when the same lead gets both a call and a text from different agent threads, is that tracked at the campaign level or per agent? btw, congrats on the launch team Leaping Ai.
Leaping has come so far from its first launch! What challenges did you have to solve to maintain context and memory across these channels?
the multi-day part is what stands out to me too, but from a different angle than the consent/DNC thread below - a lead's situation can just change between calls. someone's roofing quote request from day 1 might be moot by day 5 because they already hired a competitor or got it patched themselves. does the agent pick up on that kind of signal mid-call and update the campaign, or is there a real risk of the agent sounding tone-deaf by following up on a problem the homeowner already solved elsewhere, which seems like it'd burn trust faster than a missed call ever would
Langfuse
@kevin_wu25 Congrats on the launch! You’ve deployed voice agents into messy, real-world workflows where conversations can span multiple calls and texts over several weeks. What surprised you most about where AI works well and where customers still clearly want a human?
Command Center
Needle
Good luck with the launch guys!