As a Customer Success leader, Joyn has quickly become an indispensable tool in my daily workflow. Its ability to track product bug trends, monitor resolutions, and proactively identify larger issues before they escalate has been critical in streamlining our operations. The platform has significantly improved alignment and communication between our product and customer success teams, ensuring everyone is on the same page and able to act quickly.
I especially appreciate Joyn’s robust reporting functionality and the clarity of the weekly trend updates, which help us stay ahead of potential challenges. The seamless integrations allow me to pull all the necessary data into one centralized place, saving time and reducing manual effort. Joyn has truly elevated our approach to issue management and cross-team collaboration-I highly recommend it to any team looking to drive efficiency and proactive problem-solving!
Joyn
Hey Product Hunt! Larissa here, Co-Founder of Joyn 👋
After 150+ conversations with engineering, product, and customer-facing leaders, we kept hearing the same things:
🌀 Product updates feel like a black box
📉 Sales feels left out of what’s shipping and why
🧩 Customer feedback is scattered and hard to act on
We built Joyn, the context engine for go-to-market and product teams, to change that. We give teams shared visibility into what customers need, what’s being built, and what’s actually changing.
✅ With Joyn, you can:
- Auto-detect themes from customer convos in Gong, Slack, Salesforce, and more
- Map those themes to what’s in progress across tools like GitHub, Jira, and Notion
- Tailor updates for sales, CS, and others - without pinging product or writing long docs
- Create trust and transparency across functions, without adding extra work
🚀 Why now?
Product and GTM teams are struggling to stay aligned. Signals are everywhere, but no one has time to piece them together - and everyone’s frustrated (also with each other).
Joyn lives across your stack and translates signals into the language each team needs to stay in sync.
💬 Curious to see Joyn in action?
If you’ve ever thought “Wait, that shipped?” or “Why didn’t we know about that customer ask?” — Joyn might be what your team’s missing.
👉 Check out our demo
👉 Try Joyn for free
Try us out, leave a comment, or just say hi 👋 We're here all day answering questions and jamming on how to fix the GTM <> Product gap for good.
Thanks for checking us out!
Larissa & the Joyn team