Fathom

AI notetaking that is out of this world.

5.0•309 reviews•

4K followers

AI notetaking that is out of this world.

5.0•309 reviews•

4K followers

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Meeting software

•

AI notetakers

Fathom captures your meetings your way — bot or bot-free, on any call. Ask questions across your entire meeting history and get instant, cited answers. Connect your intelligence to Claude, ChatGPT, your CRM, and more. Desktop, mobile, and in-person. The real value of meetings isn't the notes. It's the knowledge inside them. #1 AI Notetaker on G2. Works with Zoom, Meet, and Teams.

Fathom Reviews

The community submitted 309 reviews to tell us what they like about Fathom, what Fathom can do better, and more.

5.0

Based on 309 reviews

Review Fathom?

Reviewers mostly see Fathom as a reliable meeting assistant that lets them stay present while it captures accurate transcripts, summaries, action items, and shareable clips. Repeated praise centers on ease of use, fast post-meeting recaps, strong search and “Ask Fathom,” and a free tier many call unusually generous. Users also like CRM workflows, templates, and multilingual accuracy. The main complaints are familiar: the bot joining calls, weak mobile and phone-call support, some clunky team UI and billing, and search or org-wide insights that can fall short for larger teams.

+306

Summarized with AI

Pros

AI-generated summaries (99)

meeting recording (82)

automatic transcription (70)

ease of use (55)

action items (53)

fast performance (27)

meeting highlights (26)

integration with Google Meet (24)

integration with Zoom (24)

Ask Fathom feature (21)

Cons

bot joining meetings (3)

connectivity issues (3)

ease of use (3)

no mobile app (3)

limited free plan features (2)

Pros

Cons

Tines Build agents & automations integrated across your workspace

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Reviews

All Reviews

Most Informative

•1 review

What's great

Incredibly helpful for complex technical and operational meetings. Fathom intelligently knows how to crystalize the most relevant points of a discussion and provides excellent focused notes. I can go to any of my recorded meetings and query the AI "What were the 3 points about this topic that need execution?" for example. And Fathom will find the answer and intelligently clip that part of a 2 hour meeting in seconds. These sorts of tasks would take me forever to do previously. It's the best note taking tool I've ever used hands down.

What needs improvement

The interface can get a little clunky. There needs to be a way to pop-out or isolate the audio/video into its own screen sometimes without the sidebars and transcription. Also, there needs to be a way to isolate the transcription, maybe have the option to pop it out onto another monitor along with the relevant AI and search functions. But I can work around it by constantly resizing and ctrl +/- to get it done.

vs Alternatives

It's superior to Gemini, our default note taker. Fathom records the audio, video and transcribes. The built in AI knows how to extract critical information and I can query Fathom to get immediate data from the numerous meetings I attend. And then intelligently make a clip out of a 2 hour meeting that pinpoints this information with audio and video.

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430 views1mo ago

•5 reviews

What's great

free tier (14)fast performance (27)meeting recording (82)ease of use (55)AI-generated summaries (99)automatic transcription (70)integration with Google Meet (24)

Fathom has a surprising free tier! I was actually confused with the features that they offered me for free. I figured I must have been on a free trial. I did have a free trial of some of the premium features, but even when those expired, I assumed a lot of those would have been hidden behind a paywall, and to my shock the more I use Fathom the better it gets.

All within the free tier somehow.

What needs improvement

I'm not exaggerating when I say this tool is perfect. There's nothing lacking, even on the free tier, for me. I'm almost concerned that they're offering too much. I would like in-person meetings, but I know they're on the roadmap to come out for iOS soon, so I'll stick with that!

vs Alternatives

Fireflies.ai 👔 Zoom

Zoom

Google Meet

Other tools offer similar features, but you'll notice that they're not nearly as generous or as helpful as Fathom. For example, the native features within Zoom are way overpriced. In Google Meet, they're decent, but not quite as straightforward and focused as Fathom. I went down the rabbit hole to see who else was offering similar features and benefits and all of them had a downside or a limited free tier. Fathom is by far the most developer-friendly, user-friendly, and even wallet friendly of all options that I checked.

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322 views1mo ago

•3 reviews

What's great

fast performance (27)meeting recording (82)ease of use (55)action items (53)AI-generated summaries (99)automatic transcription (70)integration with Zoom (24)Ask Fathom feature (21)email summaries (9)clip/download videos (4)

Fathom completely changed how I deliver career coaching.

Taking notes during client calls was always a problem. Things got dropped. It pulled me out of the conversation. And for someone with ADHD, that split attention was brutal.

Fathom fixed that from day one. I could stay fully present while my clients got notes, action items, and full recordings they could revisit on their own instead of relying on memory. That alone was worth it.

But I also use AI heavily in my work. I help clients quantify their career achievements for resumes and interview prep, and the raw transcripts from our calls are the foundation for that. What someone says casually in conversation often contains the exact metrics and stories that make a resume stand out. Fathom captures all of it.

The one gap was timing. I couldn't access transcripts until after the call, so I was running a second tool alongside Fathom just for real-time transcription. Two subscriptions doing one job.

Fathom 3.0 closed that gap. Live transcription during calls. Phone and in-person conversations captured. Everything I was stitching together with workarounds is now built in.

Two years in. No plans to stop.

What needs improvement

One thing that almost pulled me away from Fathom was Fireflies.ai new Live-Assist tool to help with guidance on sales calls to close more deals (rather than post call) https://fireflies.ai/live-assist

Hoping that makes it into Fathom soon too!

vs Alternatives

Otter.ai. I actually ran it alongside Fathom for a while because I needed real-time transcription during calls that I'd use with my phone sitting beside my laptop. Fathom 3.0 made that unnecessary.

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229 views1mo ago

•1 review

What's great

fast performance (27)meeting recording (82)ease of use (55)meeting highlights (26)action items (53)AI-generated summaries (99)automatic transcription (70)integration with Zoom (24)integration with Google Meet (24)Ask Fathom feature (21)

I’ve used a lot of tools over the years, and Fathom is one of the few that actually changes how I operate day-to-day.

As someone who runs back-to-back Zoom calls with clients, I don’t have the bandwidth to take perfect notes, track every insight, and stay fully present in the conversation. Fathom solves that.

It allows me to stay 100% focused on the person in front of me—while it captures everything. Not just a transcript, but the key moments that actually matter.

What I really love:

It automatically highlights important parts of the conversation so I can go back instantly instead of scrubbing through recordings
It makes my follow-up emails faster, sharper, and more actionable
It keeps me organized without adding another system I have to manage
It gives me a second brain for every client conversation

The biggest win? It elevates the quality of my coaching. I’m not guessing or relying on memory—I’m working from exactly what was said, with clarity.

If you’re on calls all day and not using Fathom, you’re working harder than you need to.

This is one of those tools that quietly becomes indispensable.

What needs improvement

I use Fathom heavily, and it’s become a core part of how I operate. The product is strong—but there are a few opportunities that would take it from great to indispensable for high-volume operators like me.

1. Pattern recognition across calls (biggest opportunity)
Right now, Fathom is excellent at summarizing individual meetings. The next level would be aggregating insights across multiple calls.

I’d love to see:

Recurring objections across calls
Common themes or blockers
Trends in client conversations over time

This would turn Fathom from a note-taking tool into a true intelligence platform.

2. Stronger post-call execution tools
Fathom does a great job summarizing, but the next step is helping users act faster after the call.

Opportunities:

More customizable summary formats (sales call, coaching call, strategy call, etc.)
Better structured outputs for follow-ups (email-ready, CRM-ready)
Deeper integration into post-call workflows

For users like me, the value is in what happens after the meeting.

3. Lightweight tagging / categorization system
A simple way to tag or categorize calls would add a lot of value.

Examples:

Sales / Funding / Lease / Coaching
High-performing call vs. struggling client
Stage of client journey

This would make it much easier to go back and extract insights or examples later.

4. Smarter clip recommendations
Clips are useful, but they’re currently manual.

It would be powerful if Fathom could:

Automatically suggest key moments worth sharing
Identify “decision moments” or “commitment moments”
Recommend clips for follow-up or client reinforcement

This would increase usage and help users drive outcomes faster.

5. Multi-call AI analysis (advanced users)
For power users, the ability to analyze multiple calls at once would be a game changer.

Example prompts:

“What objections are most common across my last 20 calls?”
“Where am I losing momentum in conversations?”
“What patterns exist in my highest-converting calls?”

This would position Fathom as a strategic tool, not just a recording tool.

6. Turn recordings into structured assets
There’s a huge opportunity to help users convert calls into reusable assets.

Examples:

Turn a call into a case study
Extract a sales script from a conversation
Build training material from real interactions

This would unlock long-term value from every call.

Bottom line:

Fathom is already excellent at capturing conversations.

The next evolution is helping users:

See patterns
Take faster action
Turn conversations into assets

That’s what would make it truly indispensable for high-performance operators.

vs Alternatives

Otter

Grain

Otter helps you read meetings. Grain helps you share meetings.
Fathom helps you actually do something with them.

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56 views1mo ago

•1 review

What's great

fast performance (27)customer support (16)context aware (3)meeting recording (82)ease of use (55)meeting highlights (26)AI-generated summaries (99)automatic transcription (70)integration with Google Meet (24)Ask Fathom feature (21)makes meeting life easier (6)

Fathom AI has been an absolute game changer for me. I didn’t realize how much mental energy I was losing in meetings until I started using it—it genuinely feels like I’ve gained that time and focus back. Being able to automatically capture conversations, pull clips, and revisit key moments has made a huge difference in how I show up and follow through.

“Ask Fathom” is one of the most impressive features I’ve come across in any tool. The ability to quickly surface insights from past meetings is incredibly powerful and feels ahead of its time.

If I had one wish, it would be deeper mobile integration, because having this level of support on the go would take it even further. That said, even as it stands, Fathom is one of the most exciting and useful tools I’ve used in a long time. I’m genuinely glad I got in early and would confidently recommend it to anyone who spends a lot of time in meetings.

What needs improvement

lack of mobile app (1)

One area that could take Fathom to the next level would be mobile and phone call integration. If it could connect with native iPhone calls—or even allow easy audio uploads from calls—that would be a true game changer. Being able to capture and revisit those conversations the same way meetings are handled would make the tool even more powerful and versatile.

vs Alternatives

I chose Fathom because it was the first tool I came across that solved this problem for me, and it immediately worked exactly how I needed it to. I wasn’t actively comparing multiple solutions at the time, but once I experienced how seamless and effective Fathom was, I didn’t feel the need to look elsewhere. It set a strong first impression, and it’s proven reliable enough for me to stick with it.

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142 views27d ago

•1 review

What's great

CRM integration (10)automatic transcription (70)hubspot integration (1)api integration (3)

Great for Individual contributors but it's a difficult UI for teams. All in all, it's a great good note taker with search, multi-user team functionality, call templating, and decent set CRM integration. The product has some pretty clear cons that mostly revolve around feature delivery speed.

What needs improvement

ease of use (3)no mobile app (3)bot-less recordings on local device like granola (1)org-wide isn (1)personal call insights (1)no mcp (1)

We had to make our own MCP using an API key... Not sure how it took them until April of 2026 to make an MCP for what is literally an AI note taker app). Not great search functionality - regularly unable to find the calls where something was mentioned. Low score on larger org-wide insights in comparison to tools like granola etc. No recording capabilities without a bot and a set calendar meeting - making it unusable for 50% of internal conversations or any org running communication on slack or with traditional phone calls. No mobile application until very recently.

vs Alternatives

We liked the hubspot integration for task passing on deals - doesn't always work though.

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43 views1mo ago

•1 review

What's great

A Game-Changer for Meeting Productivity

Fathom has completely transformed how I handle meetings. If you’re tired of scribbling notes while trying to stay engaged in a conversation, this is the tool you’ve been looking for.

The "Magic" of AI Summaries & Transcripts

The automatic transcription is impressively accurate, but the real star is the AI-generated summaries. Instead of digging through an hour-long recording, Fathom provides a concise breakdown of the meeting. It even pulls out specific action items and meeting highlights automatically, so everyone knows exactly what the next steps are the moment the call ends.

Seamless Integration & Speed

One of the best things about Fathom is how it plays well with others. Whether I’m on Zoom, Google Meet, or Microsoft Teams, the integration is flawless. It joins the call quietly and gets to work without any technical hiccups. The fast performance is noticeable, summaries and email summaries are delivered almost instantly after the meeting wraps up.

Pure Ease of Use

The interface is incredibly intuitive. There was virtually no learning curve; I was up and running in minutes. It’s rare to find a tool that packs this much power into such a simple, user-friendly package.

Pros:

Highly Accurate Transcription: Captures every detail so you don't have to.
Actionable Insights: Automatically identifies tasks and key decisions.
Universal Platform Support: Works perfectly across all major video conferencing apps.
Time-Saving Email Summaries: Great for keeping stakeholders in the loop without extra effort.

Final Verdict: Fathom is an outstanding product that I recommend highly. It lets me be 100% present in my meetings while it handles the heavy lifting of documentation in the background.

What needs improvement

The user experience would be greatly improved by adding a download feature for transcripts. I also think the search tool could be more intuitive; currently, it's a bit rigid, and adding support for related keywords or semantic search would be a huge plus.

vs Alternatives

Fireflies.ai 👔 Read AI

Read AI

Jamie

I tested Fireflies.ai, Read AI, and Jamie. Fireflies became difficult to use once I hit the premium limit, as I lost access to my data without warning. I liked Jamie’s 'no-bot' approach for sensitive client meetings where external participants aren't allowed, but with Fathom I keep all my data and their ease of use eventually won me over.

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98 views1mo ago

•1 review

What's great

free tier (14)meeting recording (82)ease of use (55)action items (53)AI-generated summaries (99)automatic transcription (70)generous free plan (4)api integration (3)

We are using Fathom on all our meetings - in short: it is great in all it's features.
What I love especially: the free plan is very generous - our company could do a very long and intense test run with a lot of different meetings until we decided we would stick with Fathom and upgrade. This flexibility realy made it stand out compared to compatible products. You can start with Fathom and take it with you as you grow.

What needs improvement

no mobile app (3)

I would love to have a mobile app where I can hit play for in person team meeting etc.

vs Alternatives

Fireflies.ai 👔

the free plan is very generous - our company could do a very long and intense test run with a lot of different meetings until we decided we would stick with Fathom and upgrade. This flexibility realy made it stand out compared to compatible products. You can start with Fathom and take it with you as you grow

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36 views1mo ago

•1 review

What's great

fast performance (27)customer support (16)meeting recording (82)CRM integration (10)ease of use (55)meeting highlights (26)language support (9)action items (53)AI-generated summaries (99)automatic transcription (70)integration with Zoom (24)integration with Google Meet (24)integration with Microsoft Teams (10)Ask Fathom feature (21)makes meeting life easier (6)clip/download videos (4)

Fathom has honestly been a game-changer for me as a Success Coach—it takes care of all the note-taking and summaries so I can stay fully present in my calls, and I love how it turns conversations into clear action items without me doing extra work, which makes my day so much lighter and way more productive, and what really stands out is it can even understand when we speak in our native language, which not all AI note-takers can actually do.

What needs improvement

We chose Fathom over other alternatives because it doesn’t just record meetings—it actually delivers accurate, usable summaries and action items right away, lets me stay fully present during coaching sessions, and stands out by reliably understanding even when we speak in our native language, which many other AI note-takers still struggle with.

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76 views1mo ago

•1 review

What's great

ease of use (55)meeting highlights (26)AI-generated summaries (99)integration with Google Meet (24)clip/download videos (4)

Clean, easy, fast, and free.

A minor gripe is that -

On mobile you cannot scroll to a specific section on a recording.

But for a tool that is free and this easy to use -

The pros 1000% outweighs the cons.

What needs improvement

ease of use (3)

You can use the progress bar to scroll to a specific section on mobile.

You can only click on a section with the current version. It makes it harder control.

Date as of writing: April 16th 2026

vs Alternatives

Fireflies.ai 👔 Otter

Otter

Zoom

It's free.
It records the screen. (Unlike fireflies.ai)
You can send a specific section of the video to someone else. (Use the highlight feature)
No passwords needed. (Unlike Zoom)

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25 views1mo ago

1 2 3

•••

1. Pattern recognition across calls (biggest opportunity)
Right now, Fathom is excellent at summarizing individual meetings. The next level would be aggregating insights across multiple calls.

I’d love to see:

Recurring objections across calls
Common themes or blockers
Trends in client conversations over time

This would turn Fathom from a note-taking tool into a true intelligence platform.

2. Stronger post-call execution tools
Fathom does a great job summarizing, but the next step is helping users act faster after the call.

Opportunities:

More customizable summary formats (sales call, coaching call, strategy call, etc.)
Better structured outputs for follow-ups (email-ready, CRM-ready)
Deeper integration into post-call workflows

For users like me, the value is in what happens after the meeting.

3. Lightweight tagging / categorization system
A simple way to tag or categorize calls would add a lot of value.

Examples:

Sales / Funding / Lease / Coaching
High-performing call vs. struggling client
Stage of client journey

This would make it much easier to go back and extract insights or examples later.

4. Smarter clip recommendations
Clips are useful, but they’re currently manual.

It would be powerful if Fathom could:

Automatically suggest key moments worth sharing
Identify “decision moments” or “commitment moments”
Recommend clips for follow-up or client reinforcement

This would increase usage and help users drive outcomes faster.

5. Multi-call AI analysis (advanced users)
For power users, the ability to analyze multiple calls at once would be a game changer.

Example prompts:

“What objections are most common across my last 20 calls?”
“Where am I losing momentum in conversations?”
“What patterns exist in my highest-converting calls?”

This would position Fathom as a strategic tool, not just a recording tool.

6. Turn recordings into structured assets
There’s a huge opportunity to help users convert calls into reusable assets.

Examples:

Turn a call into a case study
Extract a sales script from a conversation
Build training material from real interactions

This would unlock long-term value from every call.

Bottom line:

Fathom is already excellent at capturing conversations.

The next evolution is helping users:

See patterns
Take faster action
Turn conversations into assets

That’s what would make it truly indispensable for high-performance operators.