Ariglad YC W23

Name: Ariglad YC W23
Rating: 5.0 (2 reviews)

Auto Create & Update Knowledge Base Articles

5.0•2 reviews•

1.1K followers

Auto Create & Update Knowledge Base Articles

5.0•2 reviews•

1.1K followers

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Knowledge base software

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Customer support tools

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AI Coding Agents

Powered by AI, Ariglad automatically updates your knowledge base articles, and creates new articles by analyzing support tickets and product release notes. We integrate with Zendesk, Salesforce, Intercom, Notion, Jira, Slack and more 🚀✨

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Launch tags:Productivity•Customer Communication•Artificial Intelligence

Launch Team / Built With

Framer AI AgentsDesign and publish professional sites with AI

Promoted

Amazing product for enhancing productivity, knowledge base handling is the first and foremost thing required for any tool and I see Ariglad has made it much more effective and efficient. Soon, we will be registering Krut AI in different countries, and will be using Ariglad for sure!

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2yr ago

@sophiewyne Thank a ton!

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2yr ago

Syncly (YC W23)

Great team building a great product. Great solution the team is building that automates a lot of manual burden. So much more efficiency with AI !

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2yr ago

Ariglad YC W23

Maker

@alex_in_the_bay Making us blush, Alex! Thank you :)

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2yr ago

Ariglad YC W23

Maker

@alex_in_the_bay Absolutely! AI is such a game changer for tools like this - we’re excited to bring it to life 😊

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2yr ago

Zeacon

As someone working customer success / PM at an early stage startup, this tool seems incredibly valuable! Looking forward to trying it out!

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2yr ago

Ariglad YC W23

Maker

@jd_worcester Thanks so much JD, that means a lot! We're here for any questions that come up for you as you try out the tool - just let us know :)

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2yr ago

Ariglad YC W23

Maker

@jd_worcester As a former CSM I definitely agree (although I’m a little biased :)

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2yr ago

Hologram

I literally just talked about this with my colleague on how easy docs and code diverge, and in the evening I saw this app which solve similar issue in help center. Would be great if it can be extended to dev codebase and documentation!

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2yr ago

Ariglad YC W23

Maker

@empeje That is an amazing coincidence! Yes it's absolutely a problem is every part of work - and we've actually found that our tool can help in docs that have code in them :) Feel free to reach out to hello@ariglad.com if you'd like to learn more on that specifically!

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2yr ago

Ariglad YC W23

Maker

@empeje Love that this came up for you recently! And yes as Sarah mentioned, we are definitely able to support with that 🙌

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2yr ago

Outcome

@sarahthemarketer really interesting product - Never really though about this as a use case but the more I see it - the more value I can see it bringing to smaller level teams who don't always have the chance to iterate their docs (specifically for teams building in public) I am curious - oftentimes I offer different insight to folks (legacy offerings / contest winners getting multi year software access etc) - How does the AI train / differentiate between what is safeguarded info VS value add at a macro level? I am sure there are a ton of ways but how do you typically handle this objection?

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2yr ago

Ariglad YC W23

Maker

@dzaitzow Thanks so much Daniel for the great question and insights! The AI will generally use a variety of methods to safeguard against this, such as cross-referencing, but ultimately the suggested changes Ariglad makes goes through a review process before it's published. This ensures that all the published changes are indeed relevant at all times :)

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2yr ago

Outcome

@sarahthemarketer Interesting!

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2yr ago

Congratulations on the Launch Sarah! I know the frustration of heading to each and every article and making changes. This needs to be used. Will be giving the feedback soon!

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2yr ago

Ariglad YC W23

Maker

@rahul_agarwal23 Thanks so much Rahul! It's definitely a long process and we're very excited to make that frustration a thing of the past with this solution :)

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2yr ago

Ariglad YC W23

Maker

@rahul_agarwal23 Absolutely I know the feeling! I’ve been on the side of having to update articles constantly and have also been the person looking for info that hasn’t been updated. We want to make that a thing of the past!

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2yr ago

Congratulations team on the launch 👏 Intresting product use case. Sounds like a really useful product!!

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2yr ago

Ariglad YC W23

Maker

@upasanasharma Thank you so much! Our users definitely think so, we're so happy to spread the word :)

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2yr ago

Ariglad YC W23

Maker

@upasanasharma Thank you very much for much! We’re so excited to be launched and appreciate the support 🙌

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2yr ago

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5.0

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