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Visible

It's phone service. In an app.

2.8/5
About

Visible is a phone service in an app. $40/mo all-in for unlimited data, messages and minutes all on Verizon's 4G LTE network.

3 Reviews
 +12 reviews
  • Pros: 

    Easy Signup

    Half the cost of my old plan

    Unlimited Data

    Responsive Customer Care

    App is dead simple

    Cons: 

    No "Pop Data" (yet?)

    No Tethering (yet?)

    Signup went pretty quick, only issue I had was that I needed to contact support to find out that I needed to follow my verizon account number with a "-1", so "XXXXXXXXX-1". Other than that, signup went quick and my customer service rep Christian was prompt, Knowledgeable, and helpful. I expect this to be just like my normal service since it its on Verizon's backbone. I will update this review if I run into any issues.

    Callan Christensen has used this product for one day.
  • Pros: 

    Price

    Cons: 

    Very Very Slow To Load Website - AWFUL Customer Service - Can't Port a Phone Number AFTER you sign up to TRY the service....only at signup

    Don't sign up with Visible. I got the sim card yesterday. The service is slow as slow can be. Loading websites is PAINFUL. Their app sucks. Their customer support sucks even worse. I for instance ordered the sim car with a new number so I could TRY the service without cancelling my verizon account. Did you know you can't port a number later? You didn't? Well how the hell would you? Every other service allows that. Their customer support is flippant and unhelpful. They would not offer a refund. AVOID!

    Brandon Hoffman has used this product for one day.
  • Pros: 

    good marketing, sim card tool

    Cons: 

    cellphone service, customer service

    When you sign up for cellphone service the expectation is that you'll have reliable - wait for it - cellphone service. With Visible, you don't get that. Not only is the reception bad, but customer service is extremely unhelpful. They offer apologies instead of solutions and would rather lose a customer then issue a simple account credit. Looking for a new provider? Look at Ting.

    Marina has used this product for one week.