Dakota Maxwell

If I could leave a 0 star I would. I started with visible last month in hopes to reduce my phone bill and have better coverage. Low and behold, my coverage at my place of employment is limited to talk and text. ZERO data coverage. I can't even check an email. I contact visible with hopes of getting this resolved. I contacted them within my refund date, but the assured me that they would be able to fix my coverage issues and told me they would escalate the issue to the next level. Well, I am now out of my refund date and I am 32 days short of having the phone unlocked so I can use the phone with a different provider. They refuse to refund me for the phone and refuse to provide any sort of customer service even though I gave them the benefit of the doubt for MULTIPLE WEEKS. Well done, Visible. AVOID THIS COMPANY!!!!!!!!!!!!! AVOID AVOID AVOID!!!!!!!!!!!