Victor Kaftal

You get much less than you pay for. I switched to Verizon to Visible because of the lower cost - very bad decision. After three hours of frustration I will move to a different company. Same phone and same location where Verison did work well, Visible does not get a signal. I followed trouble-shooting instructions-badly written, not consistent, and none worked. Chat AI? It is a joke, it send me into a loop. The promise to bring in a live agent if the AI failed? A lie. No way to contact them. I will have to switch to a different company or back to Verizon and meanwhile no cell phone.