Operator by Intercom is a customer service chatbot that handles simple tasks so you can focus on things only humans can do.
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Why this start-up is teaching A.I. chatbots to have 'manners'Josh Edelson | Getty Images The technology industry is infatuated with automated software programs powered by artificial intelligence. Alphabet's YouTube is using bots to recommend music videos, Amazon's are recommending online purchases and Facebook's are making it easier for businesses to communicate with users of its Messenger app.
Announcing Operator: the bot for better customer experiences - Inside IntercomAt Intercom we have always been very opinionated about bots and what they can and can't do. Today we're launching our very own bot, Operator. Operator is a simple, smart bot that augments many of the tasks you do today with Intercom. By taking over the mundane work (e.g.
How Intercom is helping businesses enhance their customer service with OperatorYou've probably seen one of Intercom's products before when clicking on the seemingly smiling customer help button displayed in the corner of many software company web pages. The company recently launched Operator, which brings a "bot with manners" into customer support conversations. It's part of Intercom's suite of software that helps businesses respond, educate, and engage with customers.