Meet the brand new Front! We’ve completely redesigned the Front app to be faster, more intuitive, and help you save more time conquering email with your team. We rebuilt the core workflows of Front to make collaborating on shared conversations simpler with a fresh, modern design, along with a complete app rewrite in React.

discussion
Would you recommend this product?
14 Reviews4.6/5
Mathilde Collin
Maker
CEO, Frontapp
Hey everyone! I’m the CEO and co-founder of Front. We’ve spent the last 6 months rebuilding Front from the ground up, and I’m thrilled to finally share it with you! Our biggest investment was completely rewriting the app in React for faster performance, a more modern design, and a strong foundation for new features in the future. We also rebuilt the core workflows of Front to make collaborating on shared conversations simpler — emails, SMS texts, social media messages, and more. Now, every user has their own personal workspace for handling Front messages, a clear view into who’s involved in each conversation, and a natively integrated calendar for staying on top of meetings and calls. We’ve also expanded Front’s rules engine to enable more powerful workflows using AND/OR conditions and rules sequences that are easier to maintain when processes change. Can’t wait to hear what you think! Let me know if you have any questions 🙂
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Brett Hellman
ceo@matter • former ceo@hall (acquired)
@collinmathilde congrats... Love the modern look and feel, rules and calendar integration.
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Mathilde Collin
Maker
CEO, Frontapp
@bretthellman thanks 😊glad you like it!
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Steven Rueter
Developer
@collinmathilde congrats to you and your team, this is really impressive. I particularly love your philosophy of transparency that you discussed at SUS this year. For anyone who hasn't seen it yet, I suggest watching Mathilde's interview:
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Mathilde Collin
Maker
CEO, Frontapp
@rueter thanks 🙂let me know if you have any questions about it!
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Jake Peters
CEO & Founder @HelpDocs
I’ve really been enjoying the new Front. UX makes collaborating on tickets easier, and the UI’s beautiful. A great update to an already excellent product. 💪
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Mathilde Collin
Maker
CEO, Frontapp
@jakeapeters so great to hear! 🙂
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Olivier MartineauCofonder at SPREAD

Everybody know how to use email software : your team will master it in minutes.

But the collaborative aspect of Front will change the game !

Pros:

Perfectly tuned for the real users. The first support software that my team loves.

Cons:

Only in english

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Alexandre Mouriec
Full Stack Developer
So many cool new features in this version! Congrats on launching @collinmathilde and the Front team 👏 The kind of tools I want to use even if I don't need it yet :) Having everything in one place means fewer tools so less context switching, helping focus and Deep Work 👍 More and more companies are now switching to React with lots of benefits (I was talking with one this afternoon) Good to see Front do the same
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Mathilde Collin
Maker
CEO, Frontapp
@mrcalexandre we're really happy with the decision to switch to React! a big effort for our team but we think it's the right move for our long term foundation.
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