Tired of bots giving wrong answers? CoSupport AI handles up to 90% of repeat tickets with 99% accuracy. Train it on your content, connect to Zendesk, Intercom, Freshdesk, Salesforce, and more — unlimited replies, no babysitting.
Most people think users choose products based on features or price. In reality, support decides who stays.
A cheaper tool becomes expensive fast when every issue turns into a ticket nightmare. Meanwhile, teams keep paying more for products that solve problems and support them when it matters.
Support is not a cost. It is part of the product experience. Fast replies build trust. Clear answers reduce churn. Companies that treat support as a growth lever win.
I really wonder these questions
The year is almost done, and I have started to be curious about what could be stopping companies from adopting AI for their customer support services??
From my experience, I can tell - fear, fear of losing control. Support leaders worry that AI will say the wrong thing, sound off-brand, frustrate customers, or create more cleanup work for the team. Until they see that an AI agent can learn from their own knowledge base, follow rules, escalate when needed, and stay accurate, they hesitate. Once they realize it can actually reduce workload without breaking trust, adoption becomes much easier.
What do you think? Do you agree with me?
For most teams, it stops being optional the moment support volume grows faster than the team can scale. When repetitive questions start taking up the majority of agent time, response times slip, costs rise, and hiring becomes a constant reaction instead of a plan. That s usually the tipping point.
AI becomes a necessity when customers expect instant answers across channels, when agents spend more time copy-pasting than solving real problems, and when managers lose visibility because tickets pile up faster than they can be triaged. At that stage, automation isn t about replacing people, it s about keeping quality and consistency under control as the business grows.
Awesome to hear! Cutting response times by 48% is impressive — especially for a busy recruiting workflow. Glad CoSupport AI is making that possible.
@enesterenko Congrats looks super useful. Which retrieval connectors are built-in (Zendesk, Notion, API refs)?
@anwarlaksir CoSupport AI comes with built-in retrieval connectors for Zendesk, Notion, and API references out of the box. You can also integrate other data sources through our API to make sure your AI agent has accurate, up-to-date information from day one.
@anwarlaksir thanks for the question! @viktoriia_yadoshchuk is absolutely right. I would split our built-in connectors into the following categories:
Help Desks:
Past correspondence (as a training dataset for an AI model) — tickets, chats and emails you solve in Zendesk, Freshdesk, Intercom, etc.);
Help center articles created using a help desk, like a help center created in Zendesk Guide tool;
Macros/Canned responses (that you saved in your help desk).
Knowledge base platforms, like Notion and Confluence.
Website (you can scrape content from your website).
Documentation (you can upload and create new documents directly in our AI Hub).
Lastly, API (you can leverage our API to allow AI to retrieve data from external data sources, including your back-end, and even write data, so that AI performs actions).
Glad to upvote @CoSupport AI !
This is not another "AI-hype" product, as the team developed their own patented technology. As a user, I see how much expertise and market research you've put into creating the AI platform for automating customer service. You deliver an exceptional experience with easy integration, user-friendly platform and technology at the core which allows businesses automated responses. For us, it meant freeing up hours per week on first responses to candidates.
Glad to be among early adopters, and wishing you lots of success!
@ann_kuss1 Thank you so much for your support and kind words! 🙏 It truly means a lot to us. We're thrilled to hear that CoSupport AI is helping your team save time and streamline responses — that’s exactly what we aimed for. Excited to have you as an early adopter and looking forward to continuing to improve the platform together!
CoSupport AI looks like a game-changer for customer support. The idea of a fully customizable AI is incredibly powerful. Congrats to the team on a great product! 🎉
Hey Product Hunt! 👋
I’m Josh, one of the makers of CoSupport.AI.
We found a problem:
Over the past few years, we’ve watched too many teams get burned by AI chatbots.
❌ Hallucinate or give wrong answers
❌ Stall under pressure
❌ Need constant babysitting just to stay on track
Meanwhile, human teams are stuck answering the same repetitive tickets over and over instead of working on what matters.
We thought there had to be a better way.
We made a solution:
...So we built CoSupport AI — a platform for creating reliable, custom AI agents that actually work.
You can train it on your own content, connect it to the CRMs you already use, and launch in minutes — no code required. It can handle up to 90% of repeat tickets with 99% accuracy, freeing your team to focus on complex cases.
Q: What is it?
A: CoSupport AI lets you build a reliable AI support agent that answers with your facts, plugs into your stack, and goes live in minutes — with unlimited replies and enterprise-grade security.
Q: Why now?
A: Teams are tired of bots that hallucinate, stall, or need constant babysitting. CoSupport resolves up to 90% of repeat tickets with 99% accuracy, so humans can focus on the complex stuff.
Q: Why believe us?
A: We’ve got a patented generation architecture, ISO 27001 + GDPR compliance, and proven results:
✅ One client automated ~7k chats a month, ~80% fully handled by AI
✅ Another cut resolution time by more than 50%
What's Important:
Integrations: Zendesk, Freshdesk, Intercom, Salesforce, Zoho, Slack, Teams, Shopify, Stripe + API.
Made for security teams to say yes: ISO 27001, GDPR/CCPA compliant, dedicated servers & self-hosted LLM option, prompt injection protection, 99.9% uptime guarantee.
So... if you’ve been burned by bots before, I think you’ll find CoSupport different.
Try CoSupport AI today and let us know what you think!
Read this far? You care. Thank you — your feedback and support on Product Hunt today means a lot 🚀
Hey team! Congrats! Good luck with your launch!
How did you manage to get rid of hallucination? And what additional integrations are on your radar?
@lipkovskiy thank you!
The secret sauce is our patented technology — US11823031B1.
Unlike many competitors who rely on off-the-shelf LLMs, we’ve built our own AI, tailored specifically for customer service. Each client gets a separate model trained solely on their data, rather than one big model for everyone.
As for the integrations, we aim at covering more help desks. Gorgias, Front and Kustomer are on the roadmap.
Interesting... Do you work with both low (~30 requests/day) and high (1000+ requests/day) volumes?
Also, can you integrate into the custom CRM?
Any plans to do AI-assisted phone support as well?
@karyna_naminas1 Absolutely! We have projects where AI handles just a few questions per day, and others where it processes thousands of requests daily. Server capacity scales automatically to match the demand.
We offer ready-to-go integrations with popular CRMs like Zendesk, Freshdesk, Intercom, and Zoho — and we can also integrate with custom or in-house CRMs via API.
And yes, AI-assisted phone support is actively in development, with a planned release in Q4
Nice! It looks like it has a ticketing system. Is it possible to just connect my existing support@ Google Group to it, and let it handle emailing in my setup?
@nikitaeverywhere 100% yes! Our AI agents handle all written communication channels, including email, chat, and social media. Integration with your Google inbox takes minutes.
CoSupport AI
Thank you for sharing this! We’re thrilled that you noticed how CoSupport AI handles unknown queries. That’s exactly the approach we believe in—letting AI handle what it knows best, while seamlessly involving human agents when needed. Your perspective on the future of customer service aligns perfectly with our vision.